In "About This Mac, on OSX MAVERICKS, under "Storage" How do you find out what is in "other" ? how do you delete what is in "other" without loosing important files?
In "About This Mac, on OSX MAVERICKS, under "Storage" How do you find out what is in "other" ? how do you delete what is in "other" without loosing important files?
About "Other":
http://pondini.org/OSX/LionStorage.html
Hope this helps.
1. Start up in Safe Mode
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
5. Disk space / Time Machine ?/ Local Snapshots
http://support.apple.com/kb/ht4878
6. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
Similar Messages
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my system on about this mac show OSX 10.9.2 is it same OS X Mavericks?? Or i need to update??
OS X 10.9.x is Mavericks. 10.9.2 is the current release.
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When I click "about this mac" to check on my storage, I get a number of different sections music, movies, etc. but also I get a section called backups, where can I find the files in this section?
Welcome to Apple Support Communities
All the storage in "Backups" is taken up by local snapshots, which are made automatically in all MacBooks, MacBooks Pro and MacBooks Air with OS X Lion or newer and Time Machine turned on.
See > http://pondini.org/TM/30.html I recommend you to leave them there, because they will be removed automatically. However, if you want, you can disable or remove them manually if you want, even if there's no reason to do this. Have a look at the link above for more information -
when i go to about this mac and look at my storage it says that i have 33GB of music. i recently deleted 2 user accounts but can't find any of these files. Where do i go to delete these files?
What are you asking? Where music is stored or where the user accounts were stored?
Music should be in the music folder - perhaps inside of an iTunes folder.
User accounts should be on the home directory. -
My imac running OS 10.6.8, and want to install Garmin software that needs OS10.7.
The latest upgrade Maverick requires a MAC dated 2007 or later. Where is the date... It is NOT in "About this Mac".
I feel an older upgrade than Maverick might be better for my machine?
Is it possible to upgrade to ie, 10,7? or another recommended upgrade.
How to proceed?Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion or Mavericks
To upgrade to Mountain Lion or Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion or Mavericks (Free) from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
About this Mac does not have a storage tab on my MacBook Pro How do I find the storage info
I am looking to find how much storage capacity I have left on my MacBook Pro.... I have read clicking on About my Mac and going to additional Info, but the window showing the info does not display a tab to view Storage.....should it and how do I restore it
Select the drive's Desktop icon. Press COMMAND-I to open the Get Info window. The information is displayed in the topmost panel as: Capacity, Available, and Used.
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I can't find the serial number for my mac after getting a new logic board on recall for my macbook pro.
You can open System Profiler and see if it contains your serial number.
Or have the computer near a previous connected Wifi or on a Ethernet cable to your router.
Reboot holding the D key down for like what would appear to be 10 minutes until Hardware Test appears on the screen.
You can run a test if you wish.
There is a pane at the top if selected will give you your new serial number.
You also can use Terminal
You can quickly retrieve any Macs serial number via the command line by using the following command string:
system_profiler |grep "r (system)"
The command results will look something like this:
$ system_profiler |grep "r (system)"
Serial Number (system): C24E1322XXXX
If that fails you can give them your MAC address which is unique to each machine and there are records at Apple with it.
Open Utilities > Terminal. Copy, paste and press enter:
For your computers Ethernet (wired) MAC address: ifconfig en0 | grep ether
For your computers Airport (wireless) MAC address: ifconfig en1 | grep ether -
'About this Mac' displaying definitely wrong disk storage of Apps
Hey guys,
My MacBook Pro is 15 inches late 2013, and recently I found it has some issues on displaying the disk storage.
As seen above, 'Apps' has 936.23GB which is definitely wrong!
Could someone explain this kind of issues?
Please help...Well it just happened again, what is causing this, Spotlight? And this time I have a total different amount of apps all over sudden.
At least I did the screenshots this time. And the screens to show you that, even if I follow your steps after removing it from the privacy tab, I get nothing, even if I type indexing. I did see what you mean with the progress bar in spotlight on a screenshot online, but he didn't even need to type indexing he could type anything and it would show a progress bar. But for me that's not the case as you can see. Could an application be causing this? I'm disappointed that this came back this quick. Anyway as for my other question you can see that I am missing the memory tab if anyone knows why that is, I think my brother has the same OS version installed and its still showing for him.
Of course I am missing the screenshot with the removed applications folder but I didn't want to put more screens in here for an obvious step, I just added the one with apps in privacy to show that I am on the right page and doing the right thing in order to start a re-indexing.
Another question, can I throw in the whole Macintosh HD, because I get a warning when I try to do so... -
I recently used SuperDuper! to transfer my old MBP hard drive and its settings to a new SSD. Everything went smoothly. When I opened the "About this Mac" section and looked under Storage it showed this:
Where are the "Backups" (purple) located? I want to delete these files to free up disk space on my new SSD. Thanks in advance for all of your guys help!These are the "Local Snapshots" Time Machine makes when the actual Time Machine harddisk is not connected/avaiable.
OS X Lion: About Time Machine's "local snapshots" on portable Macs
Mac OS X 10.7 Help: About local snapshots
Stefan -
How to find out what year model my Mac Mini
I got a "message" dialog on screen from Apple telling me OSX Mavericks is available for free. The system requirements say my Mac Mini needs to be an "early 2009 or newer" model. I got my Mini at the Apple store in town in 2010, but for all I remember now (not much) it could have been an older model than 2009. How do I determine if my Mac Mini is a 2009 or later model? (The "About this Mac" info doesn't have anything I can interpret that indicates what year my Mini was manufactured.)
I assume Apple "has my number" and this upgrade announcement wouldn't show up on its own without software update determining (outside my view/knowledge) that my Mini is "new" enough, but is there ANY info in that "About" screen that identifies the model by year? Hidden in one of the strings of numbers and letters, maybe?
Is it concerning that Software Update didn't list Mavericks as available for my Mac? It does newly list the migration assistant upgrade to help with Snow Leopard (installed) to Mavericks. But is it worth dl-ing for hours tonight if I only have 2 gb of ram and don't know for sure if my 'puter is new enough?
*I was under the impression, since I bought this machine, that OSX 10.6.8 was the "highest" operating system the Mini could support. Has that changed?At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Machine Name: Mac mini
Machine Model: PowerMac10,1
CPU Type: PowerPC G4 (1.2)
Number Of CPUs: 1
CPU Speed: 1.42 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.8.9f1 -
I noticed recently that the "storage" under "about this mac" is displaying incorrectly. It doesn't show the correct values for my photos, videos, and audio files. It classifies this data under "other". I have been searching all over the internet, I went to the Apple genius bar yesterday and they recommended I re-install OSX. I did and it still shows up incorrectly. They were baffled, said they never really came across this issue. I have tried re-indexing spotlight, that didn't seem to help.
The amount of storage used IS correct. It just doesn't show up under the correct categories in storage, under about this mac. Also, the computer seems to work fine. No real issues. It's a mid 2012 MBP. 500gb hard drive. Most recent OSX is installed.
I DO NOT think it is local snapshots, cause my backups category is small and the amount of space used and free is correct. I have downloaded omnidisk sweeper to confirm this.
I have seen a few posts on here and around the web referring to this, but no real answers. I have also reviewed Pondini's info on this to no avail.
Does anyone have any ideas?!?!Also,
I had installed a version of parallels with windows 7, but deleted it. Would parallels be causing my computer to index incorrectly? I I used appcleaner to delete all the parallels files so I do not have it anymore. -
Well, my title basically asks the question that I am seeking an answer for. Im not sure what year my MB Pro is, and I cant exactly find it on the Apple site. Its a 2.16 Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM. All I see (dating back to 2007,) is Intel Core 2 Duo on the apple site. Im pretty sure (but not 100% positive,) that my MB Pro is a late 2008/early 2009. Just trying to figure out if I can install LION OSX or not, since it requires atleast intel core 2 duo, and mine says I only have the intel core duo. Any help would be appreciated. Thanks!
Core Duo is 32 bit processor and Core 2 Duo is 64 bit processor
OS X Lion, will only on 64 bit Intel processor Mac's.
The following Mac's that have 32 bit Intel “Yonah” processorsthat won't run OS X Lion.
iMac 4,1 Early (Jan-Sept) 2006 17"
iMac 4,1 Early (Jan-Sept) 2006 20"
iMac 4,2 Mid (July-Sept) 2006 17"
Mac Mini 1,1 (Feb-Sept) Early 2006
Mac Mini 1,1 (Sept-Aug) Late 2006
MacBook 1,1 13" (May-Nov 2006)
MacBook Pro 1,1 15" A1150 (Jan-May 2006)
MacBook Pro 1,2 17" A1151 (Aprl-Oct 2006)
MacBook Pro 1,1 15" A1175 (May-Oct 2006)
There is a difference between “Intel Core Duo” and “IntelCore 2 Duo” processors.
Look under your Apple menu > About this Mac > more information for the details -
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
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why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
When I look at the storage on my Mac under about this Mac, what is included in the "other" category?
When I look at the storage on my Mac under about this Mac, what is included in the "other" category?
Hi, just about everything else...
OmniDiskSweeper is likely the easiest/best, and is now free...
http://www.omnigroup.com/applications/omnidisksweeper/download/
And if needed, you can use Terminal to run it in admin mode to see files/folders your user can't see...
http://www.macobserver.com/tmo/article/how_to_recover_missing_hard_drive_space/
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