In app purchase error in clash of clans.

Hello, im making in app purchase in clash of clans. your purchase could not be completed" contact www.apple.com/support/itunes/ww/ of clans, and getting error conctact support.
What should i do, credit card is good, there is money in it.

Justin19911 wrote:
What should i do, credit card is good, there is money in it.
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • HT4009 Why couldn't i make an in-app purchase? (In Clash of clan game)

    i have trouble in purchasing " Pile of Gems" cost $4.99.
    However, the purchase was not complete as below.
    my Apple ID balance currently is $5.02. what can i do?

    - Likely that your country charges tax and you do not have enough money for the purchase plus tax.
    - Next would be to contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • Why couldn't i make an in-app purchase? (In Clash of clan game)

    hello,
    i have trouble in purchasing " Pile of Gems" cost $4.99. However, the purchase was not complete as below.
    my Apple ID balance currently is $5.02. what can i do?
    Looking forward to hearing from you,
    Thank you,
    Hoan My Solutions.

    hi Yoko,
    Thanks for your interest. In fact, i did purchase it twice by the same account just a while ago. that's pretty weird!

  • I can not purchase gems in clash of clans . They tend to ask me to refer to iTunes support . Please help

    I am not able to purchase any in app purchases . Both clash of clans and Paz 2 . They always ask me to contact support in iTunes . But I always get no answer .
    Btw I am using iPad mini
    Help !!!

    What did iTunes Support say when you contacted them ? If you haven't contacted them yet, or it's been more that 24 hours since you contacted them, then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT2736 Can't purchase gems on clash of clans cause there's a error connecting, need help

    Can't purchase gems on clash of clans cause there's a error connecting, need help

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • In app purchase Error

    So for the past three days I've had an in-app purchase error. One morning I tried to purchase an item in my app and it said "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
    I thought it was strange so I went to change my password (attempt #1). I changed it and logged into my itunes and icloud and all that good stuff. Everythign was fine. Checked my credit card info and everything was correct. Went back to the app and tried to purchase in-app again and still the same message. I thought it needed an hour or two to sync with my new password so I just waited for the day to go by. Tried again in the afternoon. Same message. So I thought my Apple ID was bugged or something so I created a new Apple ID and tried again. Same message. By now I'm ready to throw my iPhone across the room and yell a big F U. I called apple support yesterday and thought maybe they could help. No. Nothing at all. Couldn't do anything. I even contacted the app company and they can't do anything.
    This is what the message looks like. Desperate for help. I've deleted and reinstalled the app, I've reset passwords 4 times and created two additional Apple IDs. So I think I've tried majority of the stuff.

    Same is happening to me brother. Apple is sounding incompetent on the issue as I have had to re itereate myself three times to them and they are just going in circles with the issue.
    My issue lies within the game Clash of Clans. I've got over $400 invested into the game and can no longer put anymore in as I am getting the same issue as you. Here is the latest email I sent to them regarding my issue:
    "It's not the iTunes store that I am having an issue with. I've clearly stated my issue to you and have yet been able to receive an intelligible response in regards to my said problem with Apple.
    Again, please let me re iterate the issue.
    When trying to purchase gems in the app "Clash of Clans", I receive a message saying "The apple ID you entered couldn't be found or your password was incorrect. Please try again."
    FACTS surrounding this issue:
    1. My Apple ID is showing up correctly in the app as '[email protected]'.
    2. I've verified my Apple password by logging successfully into my account in iTunes.
    3. I've entered my Apple password into the app when trying to make another $99.99 purchase with repeat messages saying, "The apple ID you entered couldn't be found or your password was incorrect. Please try again."
    4. The app I am trying to make the purchase in is updated to the latest version. There are no available updates for the game currently.
    I expect a resolution soon. I do not want to repeat myself in a third email message."
    I have yet to get a response and doubt they will be able to fix this issue any time soon as they are SLOW in responding. Too bad they couldn't give any of the people in China jobs to answer phones rather than work in the sweatshops over 15 hours a day, 7 days a week.
    Don't believe me, check it out for yourself: http://www.dailymail.co.uk/news/article-2096551/Apple-shamed-Chinas-iPod-sweatsh ops-SIX-YEARS-expos.html
    I just want to be able to buy gems in my game. . . that's all!

  • How come I can't purchase gems from clash of clans?

    I want to purchase gemstones for clash of clans but they won't let my buy them. ,!

    What do you mean 'won't let me buy them', what happens when you try to buy them, if you are getting an error message then what does it say ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow user here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Cannot purchase jewels in clash of clans

    I get an error message when trying to purchase jewels in clash of clans. This used to work in the past.

    There are plenty of problems due to this issue.
    I recommend you read this one: http://cocland.com/tricks-and-tips/troubleshooting-cannot-purchase-and-receive-g ems

  • I have purchased gems on clash of clans and i haven't received my gems.

    I purchased gems on clash of clans, 20$ pack, and at first it was processing it and it wouldn't load or give me gems, so i closed it out and re opened it to see if it worked and it hasn't, so i thought it was my connection possibly lagging. and i ended up trying a few more times and still nothing. then i go to check my bank account to see if it purchased and it did.. spent 80$ and i still haven't received one gem. i have emailed super cell about this situation and from what i've read it takes about 6-8 weeks for them to respond. I really don't have the time to wait. I really would like to talk to someone who can help my problem. if possible i would like to be reimbursed. if not that's not to big. but if i cannot be i would like to receive my gems soon.

    Try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

    I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

    If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I keep getting an in app purchase error when I go to buy tokens on scramble

    i just switch iTunes accounts and I keep getting an in app purchase error on apps like scramble. How do I fix. 

    If you mean that you downloaded scramble with one iTunes account and are
    attempting to make an in app purchase with another iTunes account, you cannot
    do that. You can only make in app purchases from the account used to acquire the app.
    If this is not what you mean, provide more details so someone may offer a solution.

  • HT3702 i can not purchase gems from Clash of Clans application with my credit card, what happened?

    Dear Apple Support,
    I have a problem to purchase gems from Clash of Clans application from my ipad.
    is there something wrong with my credit card? there is still enough limit in my credit card, so what happens actually?
    please your verification.
    thank you

    Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

  • HT4009 I can't purchase gems in clash of clans

    It won't let me purchase gem in clash of clans it tells me to come here an get support what do I do or what is wrong?

    The message is telling you to contact iTunes Support, these are user-to-user forums. If you haven't gone to the link and contacted them then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • In app purchase, error "contact Itunes store support to complete your purchase". But I have bought many already then suddenly came this error msg. Why?

    In app purchase, error "contact Itunes store support to complete your purchase".  But I have already bought many then suddenly came this error msg. Why?

    To Contact iTunes Support and request assistance Click  Here

Maybe you are looking for