In app purchase fail, money gone but no purchase
Hi, so I just done an in app purchase and was not given my purchase, but the credit from my iTunes was taken. Is there anyway I can fix this or get a receipt to send to the app creator in hopes of getting my purchase?
I did that. Clicking "report a problem" doesn't bring me to the screens shown on your link; it opens the Apple Support website. That's how i got here to ask the question.
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Why did my money deduct but i didnt receive my in-app purchase
I have bought a in-app purchase and is hasn't showed up in my game... Is this a glitch of does it take time? Game is Clash of clans and the in-app purchase was gems. It took the money away but i didn't receive the in-app item
Contact iTunes
Apple - Support - iTunes - Contact Us -
I just paid for an in-app game credit, i was stupid and kept pressing it cause purchase failed.
then i couldnt update any apps until i put my credit card details in, which i thought i had already.
then after i got charged 9 bucks which on the receipt was all from that game... but when i go to the game, i didnt get any credit?
anyone know what to do or how to fix this?
thanks.You need to take it up with the app's customer service people.
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Infinity blade 3 , I in-app purchase gold 4.99$ but it show error , I try again 6 times, its still error . But today I recieve bill payment 29.94$ form my credit card. How can i cancel this payment or how can I recieve correct gold ?
sorry, my english s very bad -_-..Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
and it doesnt work and it keeps crashing and i sent a report to itunes so they can refunde my money back but they wont answer me back please help me
We are all itunes users just like you. We cannot refund anything.
There are no refunds, but you can try contacting itunes support. Click "Support" at the top of this page, then click the link under "Contact Us"
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