In app purchase failed on iPad.

I can purchase and download new apps, so it isn't the CC. The setting are all correct. Reset a few times already. Help?

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

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We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads. Just not this particular one.

We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?

hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

HT204396 How can I turn on in-app purchase on on iPad?

How can I turn on in-app purchase on on iPad? When I to the restriction and I enable the restrictions, but I cannot slide "In-App Purchases" to the right. What can I do? Thank you.

When I do it, a msg pops out and shows "your apple ID isn/t enabled iTunes." I cannot slide iTues and in-app purchase from the general restriction. Any other suggestions? Thx.

HT4009 I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds

I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds?
I've even tried another card and get the same. Confused. Any advice?

You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards.

"Restoring Purchases Failed" on iPad 2

I interupted a magazine download in the newstand (Everyday Food). I couldn't seem to resume downloading so I deleted the app and redownloaded it. Now it won't allow me restore purchases or my subscription, giving me the error messages "Restoring Purchases Failed". I restarted my iPad and still no luck. How do I fix this??

Got a far from satisfactory response from Apple. And here was me thinking that under the Sale of Goods Act, my contract is with Apple. I will write back. Here's the email:
Dear Christian,
Thanks for writing in today! My name is Matthew with the iTunes Store and I'll be assisting you with your request. I understand you recently purchased a new iPad and would like to restore your magazine purchases on your new device. I can certainly appreciate how eager you must be to keep up to date with your magazines on your new device, and I would be more than happy to help.
Christian, I am unable to determine the cause of the inability to restore your purchases, nor am I able to restore your purchases for you. However, you may be able to reach some kind of resolution by contacting the providers of the magazines in question.
Here are links to their support pages:
Martha Stewart Living Magazine for iPad
http://www.marthastewart.com/msl-support
Martha Stewart Everyday Food Magazine
http://www.marthastewart.com/edf-support
Subscriptions and some In-App Purchases cannot normally be restored for free. For detailed information on In-App Purchase types, please read:
iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009
If you have any questions, or if the magazine providers are unable to assist, please don't hesitate to let me know.
Take care and have a nice day, Christian.
Sincerely,
Matthew
iTunes Store/Mac App Store Customer Support
Please Note: I work Thursday-Monday, 8:30 AM - 5:00 PM EST
Lang_Country : en_GB
Product : iPad (3rd generation) Wi-Fi
Support Subject : iTunes Store, App Store or iBookstore
Sub Issue : Unable to download certain content from the App Store
GCRM Case ID : 299096124
See additional info below
Which operating system is installed? iOS 5.x
What version of iTunes is installed on your computer? iTunes 10.6
Choose the iTunes Store or App Store for your country: United Kingdom
Describe the alert message you received: Restoring purchases failed
Details:
I have just bought the new iPad. I have current subscriptions for Everyday Food and Martha Stewart Living magazines. When I go into each magazine in the newsstand, I am prompted to restore purchased material..I say yes - I want to restore - and I enter my password. Each time I get an error message saying 'restoring purchases failed' - it does however allow me to re-download single issues I have bought but not any in a subscription. I also tried to repurchase the items and then I get told that I already have a valid subscription and asks if I want to restore purchases. I click yes but the same problem I already described happens.

Can I move in-app purchases from one iPad to another?

There are a couple of my iPad's apps which I've used to make in-app purchases. If I get a new iPad, then sync these apps to it, will these in-app purchases 'survive'? Or do I have to buy them again?

Yes you can restore from the backup of the iPad 1. You will be restoring all this information here. I made "in-App Purchases" bold and larger so that it will stand out. The "settings" of the new iPad as you are thinking about it would really be the new features - the settings of any iPad are what the iOS does on the device.
You will have to sync your media back to the iPad - your apps, music, photos, movies, books, TV shows - but all of the information below will be restored to the new iPad when you restore from the backup. I copied this information below from this link.
iTunes: About iOS Backups
iTunes will back up the following information
Contacts* and Contact Favorites (regularly sync contacts to a computer or cloud service such as iCloud to back them up).
App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder).
Application settings, preferences, and data, including documents.
Autofill for webpages.
CalDAV and subscribed calendar accounts.
Calendar accounts.
Calendar events.
Call history.
Camera Roll (Photos, screenshots, images saved, and videos taken. Videos greater than 2 GB are backed up with iOS 4.0 and later.)
Note: For devices without a camera, Camera Roll is called Saved Photos.
Game Center account.
Home screen arrangement.
In-app purchases.
Keychain (this includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some other applications. If you encrypt the backup with iOS 4 and later, you can transfer the keychain information to the new device. With an unencrypted backup, you can restore the keychain only to the same iOS device. If you are restoring to a new device with an unencrypted backup, you will need to enter these passwords again.)
List of External Sync Sources (Mobile Me, Exchange ActiveSync).
Location service preferences for apps and websites you have allowed to use your location.
Mail accounts (mail messages are not backed up).
Managed Configurations/Profiles. When restoring a backup to a different device, all settings related to the configuration profiles will not be restored (accounts, restrictions, or anything else that can be specified through a configuration profile). Note that accounts and settings that are not associated with a configuration profile will still be restored.
Map bookmarks, recent searches, and the current location displayed in Maps.
Microsoft Exchange account configurations.
Network settings (saved Wi-Fi hotspots, VPN settings, network preferences).
Nike + iPod saved workouts and settings.
Notes.
Offline web application cache/database.
Paired Bluetooth devices (which can only be used if restored to the same phone that did the backup).
Safari bookmarks, cookies, history, offline data, and currently open pages.
Saved suggestion corrections (these are saved automatically as you reject suggested corrections).
Messages (iMessage and carrier SMS or MMS pictures and videos).
Trusted hosts that have certificates that cannot be verified.
Voice memos.
Voicemail token. (This is not the voicemail password, but is used for validation when connecting. This is only restored to a phone with the same phone number on the SIM card).
Wallpapers.
Web clips.
YouTube bookmarks and history.
* Your contacts are part of the backup to preserve recent calls and favorites lists. Back up your contacts to a supported personal information manager (PIM), iCloud, or another cloud-based service to avoid any potential contact data loss.
I have restored form backups several times - last night actually was the most recent. All of my settings were restored and I lost nothing. I have never made in app purchases, but they are listed in the information abaove. If you do the restore properly, you should be fine.

In-App Purchase failed

Hi guys please help me out here, I can't seem to do a simple in-app purchase for any of my games, but I can purchase any app from the AppStore on my iPhone 6. This have been going on for more than a week now. As a gamer I am truly disappointed .
I need my extra points by buying in-app purchases in games.
This "Your Purchase Could Not Be Completed" for assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." keeps on appearing whenever I tried to do the in-app purchases for my games.
I have sent the support iTunes team a long message but have not got any response from them for the past 4 days, when they said they will get back to me personally by email in 48 hours after sending them the report.
Please help me out guys, I've updated my payment details, the infos to the exact information of my credit card. Nothing seems to work.
It is very dissappointing
Thanks in advance!
CMG BROTHERS

Restart your device and try again. If it fails, Delete your app and try again is my suggestion.

I have problems making in app purchases on my iPad. This is a reoccurring problem, though it's not every time that I try to make an "in app" purchase.

I am having on and off problem with "in app" purchases. Am I doing something in the wrong order? I put in my correct account name and password. Is this a common problem? I also sometimes have problems with storage space. I know that I only have the 16GB version, but does anyone have any tips on saving hard drive space and managing and connecting my iCloud account to work better with my iPad. I know, I should know this stuff already, but please give me a break. I'm relatively a newbie at using and manipulating my Apple products. For many years I only used pc's and only used my iPod for listening to music. Thanks for any help. Seriously.
David Wright
([email protected])

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

HT1688 In app purchase failed and says to contact itoons.

The dark sommuner app keeps saying purchase failed and to contact Itoons. I can make purchases from other apps just not that one. What's wrong?

This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 48 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers:

HT200261 How do I make an in-app purchase when my iPads are set up on configurator and are supervised?

I run all my apps through configurator at my school. I have set it up to allow in-app purchasing. I figured I would just add an itunes gift card and do the in-app purchase. I tried to add the gift card via the iPad but it won't let me sign in to iTunes. I was thinking about going to itunes store on the computer and redeem it there but wanted to see if anyone else had tried that before - I would hate to lose my money.

I'm having the same problem with the cards app by Apple. Someone please help!

I forgot the passcode to the in-app purchases on my iPad.

I forgot the passcode I made for in-app purchases. How can I reset this on my iPad?

Do you mean the Restrictions Passcode ?
Sinnee wrote:
I forgot the passcode I made for in-app purchases.
To remove a forgotten Restrictions passcode you will need to either...
1) Restore the Device as New... See Section 6 here...
http://support.apple.com/kb/HT4137
OR...
2) From a Backup created Before the Restrictions Code was set....
Restore from Backup > http://support.apple.com/kb/ht1766

In app purchase problem for iPad

I redeemed an itunes gift card on my iPad and wanted to make an in app purchase on a game that I have made many purchases before on. However, once I click on confirm purchase, it doesn't allow me and tells me not able to make purchase and to refer to apple itunes support. I have looked for troubleshooting ideas and have tried all including to make sure there we're no restrictions, and nothing works. What else is there to do? Help!

If you are getting a message to contact iTunes Support then have you done so (these are user-to-user forums) ? If not then you can contact them via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

In app purchase failed: cannot connect to itunes store...how do i fix?

trying to make an in app purchase on my iphone, when i got that message. i just made a purchase not more than a hour earlier and all was fine>> whats up

Contact iTunes Support like the message said
Apple - Support - iTunes - Contact Us
Also
Can't connect to the iTunes Store

How do I require a password between every app purchase on my iPad?

How do I require a password between every app purchase? I'm trying to avoid having my son make purchases without my consent.

See if you have something in your settings that shows Profile. Settings>General>Profiles.
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles. For additional information, contact the administrator or the person who installed the profile.

In app purchase failed on iPad.

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