In app purchase for the Simpsons tapped out didn't go through and now app won't open

Question

I bought donuts on the Simpsons tapped out app n it went to iTunes and I did in app purchase, and now my app won't open and it seems like my phone is trying to download it keeps asking me for my apple password when app shuts down, I tries to delete app and reload it, it doesn't help I also retuned phone to default setting still nothing, i can go on my other devices and load app but it doesn't show my purchase, did this happen to anyone else and did u find an answer to fixing this problem????? Please Help!!!!! 

Answer 1

I had this same exact thing happen. The problem seemed to occur when I tried to do an in-app purchase and my iTunes Apple ID needed payment verification. Tapped Out triggered the iOS to open the verification part of the App Store. After verification iOS asked if I wanted to proceed with the purchase. I hit "ok". The App Store was trying to handle the in app purchase like it was a regular app purchase. When I went back into Tapped Out, I was met with an error message stating that the purchase has been made, and it was waiting for download. I also couldn't initiate any more in app purchases. When I quit and relaunched Tapped Out, it flashed the loading screen and then quickly crashed. Followed by a prompt for my Apple ID password.
The disconnect here is somewhere in the coding from Tapped Out to the iOS. Tapped Out is asking for authorization on a in app purchase and the iOS is trying to initiate a regular app purchase.
I have tried erasing and reinstalling Tapped Out. I have tried signing out of my iTunes account and launching Tapped Out. I have tried "Resetting All Settings" from the general setting panel in iOS, which usually fixes everything... Nothing is working though.
I was able to download Tapped Out on a different iOS device (all running 7.0.4 btw) and was able to run it, sign in with my Tapped Out login and Apple ID. I was even able to initiate the in app purchase fully. So this tells me that the bug here is buried deep in the preference of iOS 7 on my original device, not the Tapped Out account or my iTunes Apple ID.
The sure fire answer to solve this is to do a clean erase and restore of the device. I really don't want to do that though because it will get rid of my current camera roll and my text history. Plus I'll have to resync all my music and that takes a while. I'm hoping the bug just times out and the app refreshes itself... But I'm doubtful of that. I think we are the unintentional collateral damage from some sloppy coding on EA's part.  A clean erase and install might be the only answer. Hopefully it will rectify itself though...