In-app purchase of Hellfire coins taken out of bank through Paypal, even though there was a balance left over from a gift Card in app store.
In-app purchase of Hellfire coins taken out of bank through Paypal, even though there was a balance left over from a gift Card in app store.
Biancasmum wrote:
I transferred $8.50 into the visa debit card. Which made my balance in the card $8.50. I then made an in app purchase for $8.49.
Did you allow for Local Taxes ?
If not... your iTunes Account my be showing that Money is owed.
No one here can see your Account Info as this is a User to User Forum.
Suggest you Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR... add another couple of Dollars to your Card and try the Purchase again.
Similar Messages
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I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
Why can't I use my Apple gift card for app purchases?
Why can't I use my Apple gift card for app purchases? The Apple store sells iTunes gift cards, but I can't buy one with the remaining balance on my gift card.... Why won't you let me buy what I want to buy?
Terrible policy.....No idea.
Have you tried?
What happened?
Have you called and asked? -
HT1689 Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
No.
(71262) -
Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?
The only way I know is to purchase it as a gift.
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Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.
As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards. -
i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you
This is a User to User Forum... You are not addressing Apple Here...
Suggest you use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,Hi..
Try resetting your iPad > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar: http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
Money from iTunes account gone. I havent bought anything and I have had that money sitting in my account since christmas. Now when I got on iTunes to buy an album I have no balance showing anywhere. Does anyone have any clue as to what happened? I got the money from a gift card never used it, no one hacked me because nothing was purchased. Anyone have any clue? Is there some hidden thing to where I cant see my money now because of the updates?
You can check your account balance by opening iTunes, and doing Store > View Account from iTunes' menu.
There is a row there saying "Apple ID Balance". -
HT2736 How can I find out how much is left on my ITunes gift card?
How can I find out how much is left on my ITunes gift card?
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account on it (via the Store > View Account menu option). On my iPad and iPhone it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)
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I redeemed a gift card in the store. The purchase is not in my store. Where did it go?
I redeemed a gift card in the store. I clicked buy and I was told the item was purchased. I also checked and the card was redeemed. However, I can't find the music. Where did it go?
On the left hand side panel of itunes there should be a section called "purchased". It should be about in the middle of the pannel. Click on it and your item should be in there. Or you could check the music section of the pannel, and scroll through the list, if you see a song with a check mark next to it it might be the song you just purchased.
If you were refering to where did your music section in the left hand side pannel go, click on (top of screen) edit>preferences> and you should see a couple list like music,apps, movies etc. each with a check box next to them, click on music if it doesnt have a check mark on it, and the music section shuld pop up.
I couldnt tell which one it was, but i hope i helped, if i did not, could you take a screenshot and post it, if you do not mind? It would be easier for me to help you out if i did not do so already. -
I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card. -
How can I use a gift card on App Store?
How can I use a gift card on App Store?
If it's an iTunes gift card, as opposed to an Apple Store gift card (which can only be used in Apple stores and the Apple online store), then you can redeem it onto your account : http://support.apple.com/kb/HT1574
And as long as you are buying content for yourself (you can't use an account's balance for gifting content) then your balance should be automatically used for your purchases : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance. -
Receiving "Connect to iTunes error" message when trying to purchase gems in Kingdoms of Camelot game app even though I was able to do so earlier today.
Hello Robidt,
The following article provides information and tips that can help restore your connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen
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