In app purchase problem for iPad

I redeemed an itunes gift card on my iPad and wanted to make an in app purchase on a game that I have made many purchases before on. However, once I click on confirm purchase, it doesn't allow me and tells me not able to make purchase and to refer to apple itunes support. I have looked for troubleshooting ideas and have tried all including to make sure there we're no restrictions, and nothing works. What else is there to do? Help!

If you are getting a message to contact iTunes Support then have you done so (these are user-to-user forums) ? If not then you can contact them via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT4009 In-app purchases (non-consumable) cannot be transferred from Ipad 2 to Ipad Air. I tried this for an app called Calculator for iPad Free.

    On my iPad2 I made an in-app purchase to get rid of ads in an app called Calculator for iPad Free.
    The ads free version works great on my iPad2. When I bought an iPad Air I restored all aps and music from my iCloud.
    The app Calculator for iPad Free has reverted back to the version with ads. Attempts to restore from iCloud, iTunes and backups have all resulted in the version with ads.
    It appears that non-consumable in-app purchases cannot be transferred. To make matters worse, the in-app purchase price has doubled since I bought it in 2011.
    Good for Apple, not so good for the consumer.

    Problem solved. Just made the in-app purchase a second time and received a note indicating that I had already purchased this app and could download again for free.
    Unfortunately, no one at Apple Support knew that. Frustrating, but all is well now.

  • HT4943 I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

    I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

    What purchased folder are you talking about? You mean Newsstand? Did you read this and does it support Newsstand?
    If a subscription app or publication does not appear in Newsstand, verify that the app supports the Newsstand feature.

  • HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
    Regards.

  • I have on my MacBook both iPhoto and Aperture and want to purchase iPhoto for iPad. If I do so, will I be able to see all my MacBook iPhoto progress (places, faces, events, etc) on the iPad app ? Via icloud or some other feature tht work like PhotoStream?

    I have on my MacBook both iPhoto and Aperture and want to purchase iPhoto for iPad. If I do so, will I be able to see all my MacBook iPhoto progress (places, faces, events, etc) on the iPad app ? Via icloud or some other feature tht work like PhotoStream?

    If I do so, will I be able to see all my MacBook iPhoto progress (places, faces, events, etc) on the iPad app ?
    just some notes in addition to Ralphs answer: Your iPad is very useful to browse and show off your photos, i.e. the Retina iPad. You can sync to the iPad via iTunes or using the Photo Stream or a shared Photo Stream.  But if you can browse and store all your photos on the iPad, will depend on the available storage on your iPad. Using iTunes you can sync events, albums, faces stacks, places stacks to your iPad. Not many metadata tags will transfer however.
    See the iPhoto help on what iPhoto can actually do:
    iPhoto Help: What is iPhoto? http://help.apple.com/iphoto/ipad/1.1/#blnkd2e20226
    Regards
    Léonie

  • Building ios Newsstand App with AS3 for iPad?

    Hi,
    How do I build an IOS newsstand App with AS3 for iPad? I will not need any updates for this app. It will be just a pdf magazine inside, same contents forever.
    I cant find any tutorials/introduction on how to build this.
    I get the idea on how to create normal ios App, but creating Newsstand App really confussed me.
    Hope I can get a good start here
    Help is appreciated!

    Sorry I've been busy.
    Have a look at this newsstand app tutorial that's in 2 parts. This is for native iOS however the packaging is the most important.
    http://www.viggiosoft.com/blog/blog/2011/10/17/ios-newsstand-tutorial/
    http://www.viggiosoft.com/blog/blog/2011/10/29/at-newsstand-and-subscriptions/
    The in-app subscription is something you're going to have to tackle. Are you selling this magazine on a subscription basis? If you are selling it, things can get tricky or possible. I'm not fluent on the latest in-app purchase integration or if there is any planned integration. A look on the ANE download page (http://www.adobe.com/devnet/air/native-extensions-for-air.html) doesn't show any ANE support for it. You could google around for an ANE that supports in-app subscriptions of course.
    Hope that helps.
    Please be sure to read the entire 2 articles listed above. I realize they do not strictly have to do with Adobe but they do outline the process of getting an app on newsstand and it's just up to us as developers to translate tutorials like that into our world.

  • HT4009 I'm trying to make and in-app purchase on my ipad  on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds

    I'm trying to make and in-app purchase on my ipad  on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds?
    I've even tried another card and get the same. Confused. Any advice?

    You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

  • Which operating system has the least problems for IPad

    Which operating system has the least problems for IPad? I have 3.0 and probably should upgrade. Thanks

    You're using an original iPad? Definitely upgrade to the newest version of iOS. Many apps will require iOS 5.1.1 and it will run fine on your iPad.

  • Does Reveal on Mac synch on iPad w/o purchasing again for iPad

    Does purchasing Revel for iPad cover use of it on MacBook pro

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Apps for Mac do not work on iOS devices such as the iPad and apps for iOS devices do not work on Macs. The apps are developed for two different operating systems. If the developer makes an app for both OSs, then you will have to buy them seperately through the respective app stores.

  • TS1424 Purchased Keynote for iPad and it does not show in iPad

    Purchased Keynote for iPad. Download complete. Does not show on iPad. How to resolve?

    If you can't find it on any of the iPad's homescreens or app folders, then can you find it via the spotlight search screen (swipe your first home screen to the right) - there is a limit of 11 homescreens after which apps are accessed via the spotlight searchscreen. If not then if you go into the Purchased tab in the App Store app does it show as downloaded ?
    If that shows it as downloaded but you still can't it then you could try a reset to see if you can find it after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • If you purchase iwork for ipad do you get mac and phone version also?

    if you purchase iwork for ipad does it also install on your mac and phone?

    iWork for iPad will also run on your iPhone, if you donwload it there as well (you won't need to re-purchase it). iWork on the Mac is composed of separate apps that are purchased separately, but now come free with newly purchased Macs.

  • I purchased Pages for iPad. Do I have to buy it again for iphone?

    I purchased Pages for iPad. Do I have to buy it again for iphone?

    When I go to the app store on my iphone and start to download Pages, the button has a plus and says 9.99. Doesn't look like it's free.

  • We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads.  Just not this particular one.

    We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads.  Just not this particular one.
    We have tried deleting and re-installing the apps and attempting the in-app purchase again.  Still get error messages. Any suggestions?

    hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

  • My company wants to purchase Office for iPad,but don't want our reps to be able to back up to Office 365 cloud based system. Can this be disabled?

    My company wants to purchase Office for iPad,but don't want our reps to be able to back up to Office 365 cloud based system. Can this be disabled?

    Since Office 365 is a Microsoft product and not an Apple product, it doubtful you'll get an answer here. Suggest you post in a M$ Office 365 forum, like this one http://support.microsoft.com/ph/15834/en  Google for others.
     Cheers, Tom

  • HT204396 How can I turn on in-app purchase on on iPad?

    How can I turn on in-app purchase on on iPad? When I to the restriction and I enable the restrictions, but I cannot slide "In-App Purchases" to the right. What can I do? Thank you.

    When I do it, a msg pops out and shows "your apple ID isn/t enabled iTunes." I cannot slide iTues and in-app purchase from the general restriction. Any other suggestions? Thx.  

Maybe you are looking for

  • Checking whether data exists in a BLOB type database column in Forms 6i

    I am developing an application regarding inventory of a plant's spare parts. I am storing photo (.bmp) of spares in the database in a column of BLOB type. Once user punches spare's code, form displays spares data on screen using EXECUTE_QUERY. At thi

  • DUMP in CX_WD_CONTEXT - Could find attribute exception

    Hello Experts, We got dump while processing Recording Working Times in ESS at Portal level This dump occurred only for one user and working fine for other users. Please let me know what will be the solution for this dump. (*****Class CL_WDR_CONTEXT_N

  • RSA3 Extract checker.

    Hi, I am running delta load and repair full request into BW with one hour gap. I have "X" number of reocrds in setup tables and "Y" number of records in Delta Queu(RSA7), now if i want to check the records then i will execute RSA3, Now can you tell m

  • E.getSource()         cannot find symbol - variable e

    I'm currently developing a program for course I'm in that needs to allow a user to open a file, scan the information out of it and display the results. I'm currently stuck on an error that's really confused me. On the line: if (e.getSource() == readB

  • How to setup a Business Intelligence Department?

    I am a contractor working as a technical business analyst. I would like to get into Business Intelligence so am taking a BI program at the local university. I dont have any experience in BI so i wanted to learn by posting a question to the user commu