In app purchase refund never recieved?

Hi guys. I can't remember exactly when, it was a little over a week ago, I accidently bought two 20$ gem things in clash of clans. I didnt mean to at the time. I sent in both refund requests about 9 days ago. I recieved a confirmation for both from Apple saying that a representive would be with me in 48 hours or less. That was on Tuesday. It's well over 48 hours now and I'm getting kind of nervous o_O what should I do? Sorry if not in the right area to post either. I'm on my iPhone now and it's kind of hard to type it out anything will be appreciated.
Kind Regards, Vexium

contact itunes support. nobody here can assist with billing issues, as these are user to user forums

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I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

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All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on your iPad) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

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Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and it contains a donate button).

In App Purchased Refund

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We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

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Take a look at this link, http://mac-how-to.wonderhowto.com/how-to/get-refund-from-apple-itunes-mac-app-st ore-0139238/

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There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
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Hi,
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You can try contacting iTunes support and they might refund you : http://www.apple.com/support/itunes/contact/
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http://www.apple.com/support/itunes/contact/
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sorry to hear that, do you have family or friends that you let use your itunes account to download/update or just share your libary. if thats the case you should change your password. anyways i know you wouldnt post on here if thats the problem but could you let us know what apps were downloaded so we can keep a lookout??
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Message was edited by: Mikeyo79

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contact iTunes store support. There's a link at the bottom of every page in the iTunes store on your computer.

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