In-app purchase stuck on cancel - buy

My iPad is stuck on the pop-up Confirm Your In-App Purchase. Can't click Cancel or Buy. Can't open another application, can't power off. Any ideas what to do?

deborahfromlake wrote:
The red slide to power off button appears but it will not slide. I cannot do anything. Please help. Thanks
Then the next step is a reset.
Doing a Reset:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
 Merry Christmas

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TS1702 I am trying to make an in app purchase when I tap buy it tells me that I have already downloaded the purchase and then it tells me the purchase failed. How can I resolve this problem?

I Am trying to make an "in app" purchase when I press buy it tells me that I have already downloaded this purchase, then I get a message that the purchase failed. How can I resolve this issue?

When an app is downloaded under an Apple ID it is permanently tied to that Apple ID. The only option is to de
Ete and then download under your Apple ID.

Cannot make in app purchase, no response when Buy Now tapped

I have previously made 2 in app purchases from this app. When a third in app purchase was recently made available I tapped $1.99 Buy Now, but got no response of any kind other than a slight flicker of the blue Buy Now button.
I have money in my account, have no restrictions enabled in settings and other people with this app have been able to make this in app purchase.
Any help would be appreciated, thanks.

Problem solved, thanks! I contacted the app developer and was told this problem was only with iPad users, he was waiting for Apple to resolve the problem AND gave me a work around. Order has been restored to my life...at least for now.

HT4009 When im trying to make an in-app purchase, after I hit buy it says "your purchase could not be completed" My account is set up correctly so I dont know what the problem is"

Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly

Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

App purchases stuck on installing

This has been puzzling me for a few days now. Every time i download something from the App Store whether update or new app it's stuck on installing. I keep killing the storeagent process clearning the caches and the updates folder. Sometimes that works ok but most of the times i have to hard reset the computer as i can't even shut it down. Whenever i try and shut down i get a message that the shutdown was cancelled as an app is installing.... I keep waiting and nothing.
This happened with the iLife apps and XCode. It's very recent, about 2-3 weeks now that i am trying to update and i keep force quiting everything.
OH, and when that does happen the fans start going crazy and in the Activity Monitor i see my zsh prcess going to 100% cpu util.
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Thanks!

Hey. Thanks for the suggestion. I'll give it a go if it carries on happening.
For now I managed to solve the problem late last night, by removing and re-installing XCode.
At least it seems to be working fine now.
Before re-installing i deleted the directories com.apple.appstore and com.apple.storeagent in $TMPDIR../C and $TMPDIR../T
Then i also emptied the following directories:
rm -rf /private/var/folders/dw/w3mz6fc50z2r4qf72g79j9h0x00gn/C/com.apple.appstore
rm -rf ~/Library/Caches/com.apple.appstore
After that i re-installed XCode and it finished fine.
Either way it does seem to be ZSH that's causing the problem. That's sad cause it just started happening. Not to mention i like ZSH and don't want to switch back to Bash.
Did you try the default ZSH?

HT3702 I Cant Buy In-App Purchases

Help I Cannot Buy In-App Purchases And I Cant Buy Anything I Payed My Debt For My Credit Card And I Put "None" And I Still Wont Work

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't completed my in-app purchasing

I can not completed my in-app purchasing, but I can buy a new app with my account.
Every time I want to make an in-app purchasing, it turns out:
"Your purchase could not be completed. For assistance, contact iTunes Support at
www.apple.com/support/iTunes/ww.
How can I fix this?

That's a tricky one... this is a pure guess, but I suppose as a long shot you could try contacting Tunes Support at http://www.apple.com/support/iTunes/ww

TS1702 If I clicked to purchase an app but inmediately hit cancel when it asked me if I wanted to buy the app, how come my apple ID credits was reduced from $5.41 to $2.21?

If I clicked to purchase an app but inmediately hit cancel when it asked me if I wanted to buy the app, how come my apple ID credits was reduced from $5.41 to $2.21?

Is anything on your Purchase history? Open iTunes, go to iTunes Store > Account > View All (In the Purchase History section) Does it appear there?

In-app purchase dialogue - cancel gets stuck.

I am testing my in-app purchases, it will start by saying:
"Connecting to App Store"
Then a dialogue will come up:
"you've already purchased this. Tap OK to download it again for free."
At this point if you press "Cancel" it will go show the "Connecting to App Store" message and loop here from then on?
Any ideas how I can disconnect the connection at this point?

My 5 year old did the same thing! In the new iOS6, it automatically fills in your password. I hope someone has an answer!!

App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

In App Purchases cancellation

Hi team..
my kids were playing on a game on their iPad and bought one pack of coins on a game called [Fun Run]. when i checked my mailbox later i have found more than twenty email from iTunes notifying me of multiple purchases took place over the value of 500 US$ on the same game. I'm not sure if this is a fraud by the game or my kids actually clicked many times on the buy icon. but, regardless, this amount is huge and ridiculous and unfair. thus, i humbly request your team to cancel these purchases and refund the amount.
kindly advise.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
As a suggestion... To help avoid future transgressions you could choose to set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213

Can I buy multiple single app purchases?

It's more economical for me to buy 2 single app purchases, than paying to access the full suite monthly (at the cancel any-time rate)
Is this even possible though?

http://www.adobe.com/products/creativecloud/faq.html#purchasing-availability
Can I buy more than one membership to an individual offering of Creative Cloud?
No, Adobe has moved to identity-based licensing with a technology that will not support multiple same-product licenses, so you can buy only one membership per Adobe ID. If you need two Creative Cloud memberships, you will need to purchase each with a unique Adobe ID. You can also purchase a Creative Cloud for teams membership, which allows you to purchase and manage multiple seats under one account.
So you can buy a Photoshop Single App and a Illustrator Single App membership using the same Adobe ID
but not 2 x Photoshop Single App or 2 x individual Cloud memberships with the same Adobe ID.

Can't cancel in-app purchase.

My sister was playing around with my phone and clicked on some in-app purchase in the Dictionary app which costs $2.58. However, I have no cash in my card, thankfully but I don't want to buy it and they won't cancel the order. Because of this, I can't update or download any apps and it's really ******* me off. I tried to report a problem on the app but it's no use. Help please

You are talking to other users and we cannot help with such questions. You will need to contact the store in your country and/or contact your bank.

Here. Hi I buy pack but the problem is you already purchased in-app purchased but it hasn't been downloaded pls fix it for me and I buy before 15 days pack 19,99 and 4,99 and the same problem in game world strike

Hi I buy pack but the problem is you already purchased in-app purchased but it hasn't been downloaded pls fix it for me and I buy before 15 days pack 19,99 and 4,99 and the same problem want or were can I fit it pls

The e-mail for World Strike support is: [email protected]
You need to contact them with your questions.

I am trying to buy an in app purchase I put my credit card info and stuff in and it still will not allow me to buy the in app purchase is it just me?

I am trying to buy an in app purchase in a game I have put my credit card information and stuff in but it still won't let me get it is it just me or am I doing something wrong.?

What happens when you try?
Error code or message?
Have you checked restrictions in setting to make sure in-app is enabled?

In-app purchase stuck on cancel - buy

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