In app purchase used debit card insted of itunes credit

So I had 15GBP in my itunes account. i spent 13.99 on gems on clash of clans. My debit card was used insted of my itunes credit and i have now have no money. I have not used any gems and is there any chance i could get a refund or a refund and the credit taken from my account.
Many thanks
James

When I tried to purchase the upgrade, Itunes wanted me to enter all my Credit Card info. Are you sure it won't be charged to my Card, because I have a credit on my Itunes account from Itunes gift cards?

Similar Messages

  • Is it possible to Purchase from App Store using debit card

    Is it possible to purchase products in App Store using debit card?

    It depends upon what country that you are in - from this page :
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    which implies that they are not accepted in all countries, and there have been a number of posts about them being declined (and, judging from posts on here, even where they are accepted it seems that not all are).

  • TS1702 May i purchase products from app store using Debit card

    MAY I PURCHASE APPS FROM APP STORE USING DEBIT CARD?

    iTunes Store- Accepted forms of payment
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  • Can I used debit card in my iTunes and apps store? How much minimum balance do I need to have on my bank account?

    I Cannot used debit card on my iTunes payment method, why? is there any minimum balance I need to have?

    What happens when you try to add it to your account ? Debit cards don't appear to still be accepted in all countries, and (based on what some people have posted) even where are still accepted it seems that not all cards are.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If you are getting a 'declined' message when trying to add it then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • In-App purchase using apple account redeemed with iTunes card

    I have charged my apple account using iTunes card to buy diamonds from boombeach game. Unfortunately, they didn't allow me to buy diamonds because thay said "apple doesn't allow in-app purchase to be done using iTunes card, you should pay with visa instead". That's exactly wastes my money ! How could I pay with my iTunes card amount. If I cannot do so, how could I refund the price of the iTunes card?
    thank you.

    You are in the country that you have listed on your iTunes account, you aren't trying to use another country's store ? If you are then you could try contacting iTunes Support and see if they can do anything to stop it requiring payment details : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • If i make an in app purchase, does it come from my itunes credit or will I be charged for it?

    We want to buy an upgrade on NBA Jam app. Before we do, want to know if it will come out of our Itunes credit?

    When I tried to purchase the upgrade, Itunes wanted me to enter all my Credit Card info. Are you sure it won't be charged to my Card, because I have a credit on my Itunes account from Itunes gift cards?

  • I live in South Africa, I wonder if i can use debit card instead of card to purchase apps?

    Im a student and I do not own a credit card, I find out if i can use debit card instead of credit card to purchase apps.If the answer is yes can you explain how please.
    Thank you

    Apple used to list specific payment types accepted.  Now they have replaced it with a bland statement that's not much help. Log into your Store and see what card kinds are accepted in the Store interface window.
    iTunes Store: Accepted forms of payment - http://support.apple.com/kb/HT5552 - "The available payment methods vary by country, but typically you can use: Credit cards, iTunes Cards,  iTunes Store Gift Certificates, Content Codes, Store credit (including Allowance Account balances), ClickandBuy, PayPal" - No specific mention of debit cards though older documents no longer on Apple website showed they at least used to be accepted in some countries (not USA).

  • Hi, i have problem with my apple id when i want purchase app even free one, asked me for complete my card informations... but i don't want to use debit card because already i have gift card and charge it in my id... please help

    hi, i have problem with my apple id when i want purchase app even free one, asked me for complete my card informations... but i don't want to use debit card because already i have gift card and charge it in my id... please help me.
    when i unchek the card information it was show me an error!

    Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
    From http://support.apple.com/kb/HT5582 :
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
    Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
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  • Can I use debit card to purchase apps in India ?

    Could we use Debit cards to make purchases in India ? Will the account be safe as the credit ?

    Only VISA or MASTER CARD logo debit cards are accepted.
    I just purchased song from itunes using my IDBI VISA debit card.
    Make sure you enter exact address and name as per on your bank pass book or it will give error.

  • HT1918 how to use debit card for purchase in itunes store?

    i want to use debit card to purchase in itunes store and App store. How to change my account information using debit card?

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
    Regards.

  • HT4009 I would like to make an in app purchase using my $20.00 credit that I have on I tunes. I am using my  i phone5. It does not give me the choice of using the credit that I have, only a credit card. How can I use the credit for the purchase??

    I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?

    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
    Some In-App Purchases works only with credit card.

  • Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store?

    Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store? Im using CIMBclicks debit card. Thank you.

    Call the online store and ask them!  We are just users like yourself.  Besides, you will get a much faster answer directly from the horses mouth and it will be correct!

  • HT1689 Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

    Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

    I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support but I don't think that you will be able to use it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you don't have a credit card then are iTunes gift cards available in your country ? They are not available in all countries and they are country-specific (they can only be used in their country of issue), so you won't be able to use those from another country.

  • HT2731 i used debit card for purchasing i dont have credit card now its showing your payment method is decline use another payment method what shoul i do i dont have credit card

    i used debit card for purchasing i dont have credit card now its showing your payment method is decline use another payment method what should i do i dont have credit card or any another account

    I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support and see if they can help, but I don't think you will be able to use a debit card : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    Are iTunes gift cards available in your country ? They are not available in all, and they are country-specific (they can only be used in their country of issue), but if there you could possibly use them as your payment method.

  • Can i use debit card to purchase iphone on apple store?

    can i use debit card to purchase iphone on apple store?

    hi,thx for the reply but im from malaysia,is there any malaysian people use debit card to purchase stuff at apple store?

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