In app purchased error please help

yesterday i bought a 15 pound itunes gift card and used it on my account , went on fifa 14 ultimate team to buy a 5.49 pound 800 fifa points it took a while to purchased , then it said an error occured , so i quicly went back in the game and bought it again and it worked so i got the points , but then after i realised i had just speant 10.98 on it when i only bought it once , i got charged twice but only got it once , *** : please help

Hi Apm1995,
Thanks for visiting Apple Support Communities.
If you received an error when making an In App Purchase but you were still charged for the purchase, first try reporting the issue using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
If you did not receive an email invoice for your purchase, you may need to sign in to the iTunes Store to report the problem:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
All the best,
Jeremy

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Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
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In app purchased error please help

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