In App Purchased Refund

Last few month, i have make in app purchase , all total amount is around 2500 euro in a online game , but recently i reliazed that , the online game is hiding or locking some item in the game , so even how much u spend u can't get the item . And the game is online based , and cause lag all the time , even the app is not stable cashing all the time too . Many of player is complainted too . Is it possible to get refund full amount or even not full amount ? I fine with the develop if they wanna close or cancel my game user ID for processe the refunding . Anyone can answer my question ?

We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

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In-app purchase - refund

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You're the developers of the app aren't you? If so, leverage your developer support resources and find out. It's doubtful anyone here would know as these are just user to user forums.

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My six year old son today made an in app purchase of £69.99. Does anyone know if I can or how to ask for a refund? Didn't know he knew my password!

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on your iPad) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

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I make a in app purchase,after that i found that i dint receive any things from the game.But itunes purchase history show i already bought and it also charge money from my bank card.Tell me i can i make a refund ?

https://sites.google.com/site/appleclubfhs/support/advice-and-articles/app-store -refunds

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How do I get refunded for unauthorized in app purchases made by my grandson? I received an email telling me i was probably eligible but cannot navigate to where I fill out the forms to request the refund.

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and it contains a donate button).

HT204088 How to obtain an app purchase refund from the iTunes Store?

I paid for an app which provides additional templates for Pages for iPad including envelopes of various sizes. When I downloaded and opened the app I found all the envelope templates were for U.S. standard sizes. As I live in England and use European standard envelopes, this was useless to me. The developer confirmed they did not cover European sizes and that this was not stated on his app site, and suggested I apply for a refund from the iTunes Store. I did this via the 'report a problem' facility but the instant response was that they had noted the problem but suggested contacting the developer, which, of course, I had already done so. As I'd reported on this app purchase, I found I could not go further on the iTunes Store site.
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Take a look at this link, http://mac-how-to.wonderhowto.com/how-to/get-refund-from-apple-itunes-mac-app-st ore-0139238/

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I made In-app purchase (replenishable) and app subsequently crashed and my purchased credits were lost. The 3rd party app support from Gameloft told me to get a refund from Apple. How do I get a refund from Apple?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

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I received an email regarding in app purchases and submitting a request for refunds. Where is the form that I need to fill out for the possible refund?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

HT4009 in-app purchase refund

Hi,
In March of 2014 we got an email about submitting a refund request for the in-app purchases my 11 year old made in 2012 for coins and such on several free apps.
The email contained a link to submit the refund which we used. The date for submitting the refund request is 04/15/2015.
I only submitted a partial list since there is no way to copy and past the order numbers from the purchase history.
In August I attempted to use the link again to submit the remaining order numbers and the link does not function any more.
I have submitted multiple emails and the responses have been cordial but unhelpful.
After finally submitting the remainder of the order numbers I was told that I had already received a refund and would need to deny charges with the credit card company!
Has anyone else had this experience and found a more straight forward solution?
Thanks

You can try contacting iTunes support and they might refund you : http://www.apple.com/support/itunes/contact/
If you don't want it to happen again then, if you haven't already done so, turn off in app purchases on the iPod via Settings > General > Restrictions

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I got billed twice for the same in-app iphone purchase of the iPhone App "53 Languages-Pronounciation" option). The link from within iTunes to "report a problem" does not work.
It does not even work after asking for my iTunes account login.
This seems like Apple is making it very hard to get refunds. Anyone able to send me to the proper link to fill-out a request for refund and report an order screw-up?
Thanks

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

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Hi guys. I can't remember exactly when, it was a little over a week ago, I accidently bought two 20$ gem things in clash of clans. I didnt mean to at the time. I sent in both refund requests about 9 days ago. I recieved a confirmation for both from Apple saying that a representive would be with me in 48 hours or less. That was on Tuesday. It's well over 48 hours now and I'm getting kind of nervous o_O what should I do? Sorry if not in the right area to post either. I'm on my iPhone now and it's kind of hard to type it out anything will be appreciated.
Kind Regards, Vexium

contact itunes support. nobody here can assist with billing issues, as these are user to user forums

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
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They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
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I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
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Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

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I bought a "no ads" in-app purchase for a game. At first the ads were removed. After a few software updates, the ads come back.
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Have you ever paid for an in-app purchase that doesn't work? What is the recourse?

If you haven't gotten a refund from iTunes Store before, you might be able to. Get in contact with support to see:
http://www.apple.com/emea/support/itunes/contact.html

In App Purchased Refund

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