In app purchases payment type - gift card, loaded in itunes but not found in app
So I just bought two $50 gift cards and loaded successfully. But when trying to purchase in-app, it wont accept payment type (credit card is maxed, hence the gift card in the first place). And so I changed the payment type to "none" in settings, but now it says insufficient funds. How do I spend the gift card monies in the app ?
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/
Similar Messages
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Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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ITunes Gift Card and now "iTunes could not connect to the iTunes Store."
My wife was using my computer yesterday and was entering in a gift card number that I gave her. Well, the card had a number missing or something and she tried all types of combinations. After some time she showed me an error (-50 if I recall) and since then I get "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
It had been working for weeks. So now, I tried a few other applications to get some more information and I found this:
Failed 'authorizeMachine':null
So, can someone tell me what to do, or remove my MAC address from Apple's iTunes store anti-scripting program
Please email me with a resolution.
NicolasMe too. I upgraded to 7.02 iTunes. It hasn't happened before till the new upgrade. I'm using Windows 2000. I even renamed My Music, iTunes and iPod to "Old" and reinstalled the disc that came with my iPod Nano. It still will not connect. Make sure your Firewall is not being used while trying to connect. Or your ISP is probably prohibiting use to iTunes Music Store. Maybe a Anti-Virus Software program.
If Apple is trying to fix their bugs due to the new upgrade the are giving, they need to give free music for the inconvenience of their customers not being able to connect. My internet connection is active. My husband is a network guru and even he is surprised it doesn't work. Maybe my Hughes.net ISP is prohibiting use. We are trying everything.
Good Luck to everyone. If you find a solution that works, please email me. Thank you. -
I don't have my code or number to redeem my gift card. How can I get it?
I'm not sure what you mean. If you have a iTunes card, the number would be on the back of the card under the scratchoff area. If you lost the card, then just as if you lost cash, it's gone. If you already redeemed the card, then the value of the card has been entered into your iTunes Store account and the card is no longer needed.
If that doesn't answer your question, please post back and clarify.
Regards. -
i have problem with my payment verifying , and i don`t wanna add any payment card on my apple id az usual , but i can`t use my apple id right now and already asks me for purchase payment type ...
Create an iTunes App Store account without a credit card
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this
If you bought an Apple gift card, then you cannot use it in the iTunes store. You can only use it in the Apple store for hardware.
You would need an iTunes gift card to buy anything in iTunes -
Used $20 music iTunes gift card. redeemed the $20. but when it went to payment method , there was no inclusion of redeemed card or Store credit. ps I am in AUSTRALIA
Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card. -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help
Welcome to Apple Support Communities
I am not sure there is a way to do that, but if it is possible you need Apple's help. Contact with iTunes Store support -> http://www.apple.com/support/itunes/contact -
I put an iTunes gift card into my iTunes app and wanted to use it to buy more iCloud storage. How do I do that? iTunes and iCloud are different accounts. Help
Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(115868) -
Someone compromised my ITunes account and purchased a $50 gift card, who can I talk to about this?
Monica MurphyTFP I am sorry for the difficulties you have been experiencing while contacting our support team. Do you have a case number which I can utilize to review your interaction?
If you have not done so yet I would recommend that you review your installation logs to determine the cause of your install failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
I purchased a 15$ iTunes gift card and redeemed it but never used it and then I accidentally reset my iPad 2 and now when I enter the gift card numbers it says it has already been redeemed! Can anyone please help me out with this
The credit should be on your account.
You shoudl not have to re-enter anything.
It should stay on your account where you can access it from any computer/device with itunes.
Just sign into your account. -
My father accidentally sent me an APPLE (not App or iTunes) Store gift card instead of iTunes, is there any way I can transfer the money to my iTunes? I've tried almost everything.
Buy an iTunes card with your Apple card.
-> http://store.apple.com/us/personalize/itunes?product=ITUNES_GIFT_CARDS-101703
or go to an Apple store.
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