In App purchasing transaction failed.

I can't purchase in App purchasing because it always say transaction failed please contact iTunes support. iTunes support didn't help at all though. I am trying to purchase in App purchases in Deer Hunter Reloaded for IPad 1

Please refer to one of your other posts with the same question. There is NO need to post the same question multiple times.

Similar Messages

  • HT4009 In-app purchase transaction fails

    when i try to make an in-app purchase it says please contact itunes support to complete this transaction. I know the card registered is valid with money and all that, and i have made in-app purchases before with no problem. its been doing this for my apps lately and i cant find anything in the app store to help me to solve this problem... any suggestions or answers???

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I can purchase apps but whenever i'm trying to make in app purchase its failing again and again

    i can purchase apps but whenever i'm trying to make in app purchase its failing again and again

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT204088 I made an in-app purchase, it failed, so I brought the full app

    SO now I have been billed for both in-app and full app (same thing). All I want is a refund on the ip-app purchase, but the 'report a problem' link on the invoice is just going to:
    http://www.apple.com/au/support/itunes/
    How can I actually report the problem, without having to report a problem about the report a problem link.... total fail.

    Use this Link... >   Apple  Support  iTunes Store  Contact Us

  • Apple verifyReceipt Service Down, In App Purchase is Failing

    Hello,
    In App purchasing in DPS and non-DPS applications is failing because Apple's verifyReceipt service is down. Until Apple resolves this outtage any attempts to purchase content in a viewer will fail.
    Currently there is one post in Apple's Developer Forums on this issue. If you have access to the forums you can view it here:
    https://devforums.apple.com/message/541984
    At this point the thread only confirms the problem. Hopefully this outtage is addressed quickly.
    -nate at adobe

    Apple's sandbox has been down practically all month. You can check the status here:
    http://sandbox.itunes.apple.com

  • HT201304 In App purchase failure

    Why do I receive, "in App apurchase Failure"?
    when I buy From iTunes or App Store my purchases are successful
    but when using the In App purchase they fail.

    When I confirm purchase
    " your purchase could not be completed "
    https://discussions.apple.com/message/23780272#23780272

  • In App Purchase Error, ( Transaction Failed Cannot connect to iTunes Store)

    O.k. on my iPhone when I'm in an app I tried to purchase something and it won't let me by saying, Transaction Failed, Cannot Connect to iTunes Store.. But I'm able to use the same app on my iPod touch and I can purchase what I needed.... So can somebody help me figure out what the reason is behind it? Both the iPhone and the Ipod has the same account information and both uses the same computer to connect to iTunes.... So why does one work and the other doesn't? Also its an iPhone 3Gs...

    Although you may be using the same iTunes Account, things can get a little strange if you have different AppleID's for each device. On your device, check settings ==> Store. The AppleID for that device is listed there. It can be confusing because syncing to the same iTunes account is not the same as managing App and purchases through the iTunes Store Account.
    On your iTunes window the uppe right corner shows which AppleStore ID is logged in. If it turns out they are different, simply log out of the store on iTunes, and log in with the other account. Download the updates. Log out and then back in to the other account.
    As an alternative, download the updates on the device they were purchased. Sync to iTunes, and the updated download be transferred back to iTunes and available to the other devices syncing with iTunes.
    Or....... if your iPhone is Airplane Mode, turn that Airplane mode off and ignore everything from above.

  • HT4009 When I try to buy in app purchases the transaction  cannot be made. Why? And how do you fix it?

    When i want to make an in App purchase, the transaction always fails. Why? And how can you fix it?

    What happens when you try to do the IAP, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Canceling failed in-app purchase?

    Details on the situation:
         I went to purchase something in-app, but I was failing to connect to apple. An hour later I was able to confirm the purchase, and the purchase went through succesfully.
         Now every time I open the app, it requests my Apple ID password. I've put it in multiple times and I've clicked cancel many times, but it continues to ask for the password. No transactions are being made (thankfully) and yet it keeps asking for my Apple ID password.
         I've checked the in-app purchases section of the app, and it says "transaction in progress," but nothing happens when I input my password.
    Now to the main point:
         How can I cancel in-app purchases that are labeled "in progress"? And I mean permanently. I'm tired of clicking 'cancel' every time I open the app and the window pops up. If you want to refer to this dormant / failed transaction in-app purchase more easily, just call it a pseudo-purchase.
              *I'm not looking to reverse a purchase or get a refund, I'm simply looking to stop the "Confirm or Cancel" window from popping up for no reason.

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1491 I'm using a prepaid credit card to make in app purchases. Every 2 days or so, I will attempt to make an in-app purchase and it will say "Unable to complete transaction at this time. Please contact iTunes Store Support."

         Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
         This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase.  It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
         Is this happening to anyone else?  Does anyone have any ideas why this is happening?  Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
    Nick
    P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.

    Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.

  • TS3297 I i downlaoded flashcards + with the top in app purchase of "US english female" for 1.99 and it shows the purchase with the option to download it for free then it comes back "Failure ?! Receipt verification failed !

    I downloaded flashcards + with the top in app purchase of " US english female" for 1.99 and it shows the purchase with the option to download it again for free then it comes back "Failure ?! Receipt verification failed !  I have deleted the app and reinstalled several times and it still does not work !!!!I have a iphone 4s with the 5.1.1. Thanks

    Lots of people having this problem.  Flash card+ says this is due to a change in the Apple processes receipts...  See posts on their facebook page.  https://www.facebook.com/flashcardsplus/timeline?filter=2

  • Error "Please contact itunes support to complete this transaction" when in-app purchases

    Dear Sirs,
    As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
    - I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
    http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
    - I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
    For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    Looking forward to hearing from you soon.
    Thanks and Regards,

    noobdoon wrote:
    ... "Please contact itunes support to complete this transaction" .How I can fix it ?
    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us
    noobdoon wrote:
    ... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    See Here   http://support.apple.com/kb/HE37
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

  • When I try to make an in-app purchase, it says it cannot complete the transaction.

    So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction"   I then tried purchasing an app, and I was able, same with songs.   But not with the in-app purchase.  I do not use credit card, but I just got a few Itunes gift cards and I'm using those.  I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work...   its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it.  I also got the apple account at the same time.  I sent Itunes support a message, but I'm posting this while waiting for their response.

    rockyboy223 wrote:
    I thought the question was implied.  How do I get this fixed so I can make the in-app purchase?
    By doing exactly what it said to do and what you have alrready done:
    "Please contact Itunes Support to complete this transaction"
    This is an issue with itunes support.  You have done all you can do

  • HT4009 In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.

    In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
    I want to gem In-app very much. I need to do.

    Now. I contract itune support. But I have not received the email from Itune support.
    about 2 days.

  • An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How reinitialize app?

    An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How do I reinitialize the app?

    Thank you again. Here's the console messages from trying to open iMovie and then opening the App Store. Clicking on the iMovie icon in App Store purchases and clicking on check for unfinished downloads:
    8/28/14 4:56:26.743 PM Dock[214]: LSOpenFromURLSpec(file:///Applications/iMovie.app/) failed with -10699
    8/28/14 4:56:47.878 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:56:47.879 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:57:50.201 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:57:50.201 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.745 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.745 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.824 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.824 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.847 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.847 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:36.276 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:36.276 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.448 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.448 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.449 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.449 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:55.996 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:55.996 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.021 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.022 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.051 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.052 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.342 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.342 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.425 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.425 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.508 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.508 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.518 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.519 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.696 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.696 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.808 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.808 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.826 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.827 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.838 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.839 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.843 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.843 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.857 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.857 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.893 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.894 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.907 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.907 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.923 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.924 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.969 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.970 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.039 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.039 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.045 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.045 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.145 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.145 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.231 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.231 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.249 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.249 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.293 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.293 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.350 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.350 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.352 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.353 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.400 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.400 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.402 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.402 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.814 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.814 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.932 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.932 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:00.697 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:26.564 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.565 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.660 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.660 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.840 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.840 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.864 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.864 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.984 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.984 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.069 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.069 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.079 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.079 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.083 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.084 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.385 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.385 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.389 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.390 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.391 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.391 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.435 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.436 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.443 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.443 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.479 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.479 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:31.036 PM acwebsecagent[127]: License : One or more of the License/Public Key can't be NULL
    8/28/14 4:59:31.036 PM acwebsecagent[127]: SSLExt : Failed to get ScanSafe headers
    8/28/14 4:59:31.036 PM acwebsecagent[127]: DownloadUpdatedConfig : Failed to download updated config. Host hostedconfig.scansafe.net. Code 0x80004005

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