In-apps items purchased problem.

Purchased an in-game item for over 100$ but i didn't receive the item, i reported a problem with my order for over 48hrs, but no-one care, they even go ahead email me the bill. What is going on with the customer service ? What i should do now?

Try contacting iTunes Support again, either via http://reportaproblem.apple.com
Or : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Apps store purchase problem

I chance my crediy card number but I cant buy somethıng. that says itunes connect problem... please help me

The message implies that iTunes wasn't able to collect the payment for your last purchase, so you owe iTunes for it - until it's paid off you won't be able to download anything else from the store, including app updates. If you go into the payment details screen on your account is there any message shown ?
What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't seem to be still accepted in all countries, and even where they are it appears that not all work. Also pre-paid cards won't work.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If the card that you currently have on your account isn't being accepted, then do you have a different card that you could try or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) - if they are then you could potentially use them as your payment method.

HT4009 In app item purchase interrupted, double charged.

I bought some in game gems for Skylanders, right as I hit submit, I got disconnected. I got back in and didn't have any items show up so I went through the process again and this time it worked. The next morning I found 2 seperate order confirmation e-mails and a check of my bank account shows 2 charges but I only ever received one of the batches of gems. I tried going through the website to contact customer support billing, but it kept redirecting me back to the website. How do I get the itmes I paid for but never received?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

When i pluged in my ipod,computer start scanning,it says"your computer is no more authorized for app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

when i pluged in my ipod,computer start scanning,without finishing scan,it says"your computer is no more authorized for app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

What the message says. In iTunes g the the Store tab in ther upper part of the screen and then clink on Authorize this computer.

Apps store wont let me download free app due to previous purchasing problem? help!!

apps store wont let me download free app due to previous purchasing problem? help!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Why am I still getting this message after logging in - This computer is no longer authorized for apps that are installed on the iPhone "Myron Liptzin's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?

Click here and follow the instructions.
(71175)

HT1386 Hello, When trying to sync, I get the following message. This computer is no longer authorized for apps that are installed on the iPhone "Terri George's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store? When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50). Would love to sync today. Any help would be appreciated.

The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

I changed my apple ID and lost everything. How do I get all my apps and purchased items back?

I changed my apple ID and lost everything. How do I get all my apps and purchased items back?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

TS1702 cannot purchase in app items

Been purchasing in app items for over 3 years and probably had 4-6 times that it would not let me purchase something. normally it would take me to my account and i would have to re-add the CVC number on the back of my credit card. This time i tried purchasing an in app item and it said:
Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.
Does anyone know how to fix this? Its happening on my iPad mini 4G. I can purchase it on my iphone but ipad is not responding. thanks,

Click here and request assistance.
(80843)

How to use Apple Store app to purchase item in Favorites?

How to use Apple Store app to purchase an item in 'Favorites'?

You can't delete the App Store app on the iPod. You can only hide it via Restrictions (Settings>General>Restrictions).
If not hidden by restrictions, have you used the SpotLight search to try to find it?
Last
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

How do I clear list of items purchased without deleting the apps?

How do I clear list of items purchased without deleting the apps? Also, is there away to attach photos from camera roll when replying or writing a new email?

There is no way to remove items from the purchased list on the iPad.
You can send a photo from the mail app by tapping and holding down in the body of the email and select - Insert Photo or Video - from the black options bar that will pop up.

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

In-apps items purchased problem.

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