In Brazil they gave us another number on the onlin...

How can I say this new number is the one that my subscription covers ? They are charging for the new number and the old one that is associated does not work anymore. It does not make sense to me.
Solved!
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As I understand your old Online Number was linked to your subscription and the new number now isn't.
It's best if you contact Skype Customer Service and I'm sure they will do their best to find a suitable solution for you:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
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