In-call menus not responding to keypad

If I make a call, say to the bank or somewhere with an automated menu, the other line doesn't recognize when I enter a number choice (press 0 for Representative, etc). This isn't just for one certain phone number or within a certain time frame. So far it's been any automated menu over the past week. I've only had the phone for a couple weeks and I haven't had an update from the time this was working to now. Keypad works any other time.

Hello henhousepress,
Can you describe your issue in more detail? I would refer you to the post before yours, from JohnB-. Take a look at the link he provides, then reply with more detail, including which printer you have, if the troubleshooting steps do not help resolve your problem.
Please let me know your results.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

"Answer" Call Button Not Responding

When I am receiving a call, I want to press "answer", but the answer button just not responding no matter how many times I try to press the green color circle answer button. This is happening quite often though not every single time.

When I am receiving a call, I want to press "answer", but the answer button just not responding no matter how many times I try to press the green color circle answer button. This is happening quite often though not every single time.

Some time the network or calls phone not respond after (reset networks)

Dear apple
Please take care of a solution to this problem because of its importance because this problem prevent you from receiving calls and send and is the occurring indefinitely and have no time to occur does not return to work only after a make ( Reset Network )
and It is not reasonable to do this procedure always
Thanks for all

I'm sorry, but you are not addressing Apple here. The people on this forum are users just like yourself that take the time to volunteer to try and answer technical questions from other users.
Your question is somewhat confusing, but I believe I understand that you are having connection problems and they are corrected by you resetting the network, however they return. Am I correct in this assumption?
If this is correct and you have followed other user troubleshooting procedures, such as powering the phone off/on, reset and restore, then I suggest you make contact with your carrier as there may be an issue with your SIM card. If that is not the problem, the only other recourse after exhausting the troubleshooting is to make an appointment at the Genius Bar to have the phone checked for any hardware failures.

Accpet Call button does NOT respond in a webex call on iphone ios 8.1.3

Off late 1 in 5 times I observed that when I have to take Webex call on my iphone6, the accept button for an incoming call does NOT respond. Decline call all though works. I am using Webex on the same phone and trying to call on the same phone.
When I try to take the same call on a different phone - other than the where webex is initiated - all works well.
Need to know if this is iphone issue or some bug in webex in ios8.3

Good day MoonChopper,
It sounds as though you have had an issue updating the iOS version of your iPhone. At this point I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L

Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

Same issue already several weeks.
And we are not alone:
http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
I already contacted BB Help at Twitter. Answer:
Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
I did replay:
You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
This my replay was 22 of march. No more answer from BB.
I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
What I already done:
For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
This
For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
Doesn't help
And this:
For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
No result.
After install all of them phone wants to update to 10.2.1.2102 by air.
BBVE in all versions sais: Can not obtain data from sensors.
Dear BB support, please, can you explain, how to resolve this issue?

Daemon nfsd did not respond to null rpc call

Hi,
We've had a Solaris 10 cluster running an HA NFS service for a few months now. This morning at 3:06am, there was a mysterious issue where all the clients got disconnected for 2 minutes. The problem seemed to fix itself at 3:08am.
The only thing I can really find in the logs is the following in /var/messages:
Aug 25 03:06:33 sjl01nfs01 SC[SUNW.nfs:3.2,nfs-rg,nfs,nfs_daemons_probe]: [ID 687929 daemon.error] daemon nfsd did not respond to null rpc call: : RPC: Timed out.
Aug 25 03:08:53 sjl01nfs01 last message repeated 1 time
I'm not really finding anything about this error in the knowledge base other than a vague reference to it in a patch from 2004.
Anyone have any thoughts?
Thanks,
Sean

Is the battery low or almost completely drained? If so charge the phone.
If the battery is not near drained and this happens again Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

CAD goes not responding as soon as transferred call is attempted to conference.

CAD goes not responding as soon as transferred call is attempted to conference.
Windows 7 version 32 & 64 bit.
The agent is using the phone for transfer and conference and the CAD application
goes not responding.
When we are restarting the subscriber it is working fine.

Can Someone please help me on this

Just resolved Back to my Mac issue called Apple Suppport in the UK and they were really helpful if the error DNS server not responding the problem is with Apple server not your server ( I had tried to reboot by router, restart my laptop etc.

I was having problem with my Back to my Mac as message was saying DNS Server not responding . I tried to turn my WIFI off, then my router to no avail. Decided to call Apple Support line in the UK . I got a call back immediatly and great support. The advisor took over my screen and we check that my laptop was synchronising with I phots and it was. The adviser also told that when the message DNS server is not responding next to Back to my Mac is has to do with Apple Server not mine , router etc... Hope this save others some time! Rather than spending time truining on and off changing IP address etc...

Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.

Isight say I did not respond when I establish the video call...pls help

Good day.
When I request a video call to my son, ichat begins the call, gives the message that waiting for "name" to respond then states starting video call with "Name" then fails stating that I did not respond.
Any ideas?
Thx tons

Tom
Probably one of the required ports not open.
Try these 2 tutorials for more detail:
http://www.ralphjohnsuk.dsl.pipex.com/
http://www.mvldesign.com/videoconferencetutorial.html
BTW, is your son also on a Mac or a PC?
Dave

Ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, but the slide feature and touch feature is non existent

ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, it is only the slide feature and touch feature that has become non existent. Also, i have a f'ew cracks in my screen for a while now and it was running smoothly up until saturday when i sat on it applying large amounts of pressure to the phone screen. Is there a way i can fix this myself without having to recover my phone to factory settings or wasting 50 bucks to get it fixed??

Hi Dire Dawa,
If the screen on your iPhone isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

Updated 7.1 having iphone 4 but temple run2 not responding good, calling interface is little slow.. hope apple will solve it..

updated 7.1 having iphone 4 but temple run2 not responding good, calling interface is little slow.. hope apple will solve it..

Try to solve it yourself... Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

IOs 5.0.1. - Iphone4 does not respond to incoming calls

Hi, everyone!
I have a problem with my Iphone 4, 16Gb, iOs 5.0.1
After the update from 5.0 to 5.0.1 my Iphone4 does not respond to incoming calls, they do not even appear on the screen.
I also can not cancel my outgoing call - the phone freezes. The only thing that helped me - settings reset, but two days later this problem appeared again.
How to solve the problem?

The problem arose after updating iOs through wifi.
After restoring the firmware via a standard way through Itunes - Iphone started to work without any problems.

Why is it that when i am receiving a call the phone does not respond to my finger touch?

Why is it that when i am receiving a call the phone does not respond to my finger touch?

If the photos that you have on your iPad came from a different computer that may be why you are getting that message. If you have photos from a previous sync with iTunes you must make sure that you have those photos selected to sync again.
In the photo below, I have a checkmark next to sync photos. The folder from which the photos are syncing is iPhoto on my Mac. You can also see that I have clicked - selected albums, events, and faces automatically. These events, albums, etc will sync every time the way I have this set up.
I can also add new events or albums when I sync if I choose to do so. You have to select the other albums, events, etc. that you want to sync by putting a checkmark in the box next to the event and then click on Apply in the lower right corner of iTunes and they will transfer to your iPad.

"Update server not responding" when trying to update Acrobat 9 Pro

I just installed Acrobat 9 Pro on my desktop computer and on my laptop. I was able to download and install the latest updates to the copy on my desktop computer (so that it is now version 9.3.0), using Help>Check for Updates.
When I try the same command on my laptop, I get and error message that states "The update server is not responding, which means it may be offline at the moment, or the Internet or firlewall settings may be incorrect. Please try again later." I tried several times yesterday and today with the same error. The message pops up immediatley; it doesn't even seem to actually try to connect.
I disabled my firewall and antivirus software and still get the same result. I uninstalled then reinstalled Acrobat and still get the same result.
I looked online at Adobe.com to see about downloading and installing the updates manually, but it's difficult for me to tell which updates I need. Some are for other languages and some are for 64-bit but I have Windows 7 32-bit.
A call to tech support was no help. The agent seemed to think because I installed verison 9.0 that I only needed the one English update listed on the download page under 9.0, and not any of the later updates. . . And he said that Adobe recommends manually installing updates from Adobe.com rather than using the Check for Updates command (?!).
Anyway, does anyone know what might be causing this problem with the adobe updater? Maybe I need to reinstall the updater (where do I find it?).
OR
Can someone tell me which of the updates listed on the Acrobat dowload page I should manually install to bring my product up to date?
[Running Windows 7 32-bit on both machines]
Thanks.

Hi,
Which version of Acrobat do you have ?
(Launch Acrobat and Go to Acrobat->About Adobe Acrobat menu item and check the version )
Also, can you ping following urls ?
armmf.adobe.com
armdl.adobe.com
ardownload.adobe.com
Are these urls reachable ?
Also, you can check the contents of host file /etc/defaults/host to see that none of the ips are redirected.
One more thing that you could try:
If you have firewall on, could you please disable the firewall and then try the update. Does it works now ?

Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding [and I'm at my wit's end!]

I originally posted this question to the community section and was advised to post it here. Please bear with me as this will be a long post. I'm including the scenarios involving this reoccurring issue, the trouble shooting steps I've already
taken and the results of several diagnostic tools and logs.
I have a Sony VAIOS VPCEBB33FM lap top since 2011. I have had this issue on an off for a long time. I'm at my wit's end. Any new insights or suggestions would be greatly appreciated.
Scenario Details
1) Some times it's on and off through out the day, sometimes it won't work all day, and once in a while it will work fine for the entire day.
2) I've had this issue across several wireless services, Clear Network accessed with WiMax, Library Wi-fi, Comcast cable internet using wireless router and Wi-fi, and Comcast Xfinity Wi-Fi, to name a few examples.
3) Other devices in the household or library will work with no problems such as my smart phone or my roommates' laptops or desktop computers.
4) Once in a while, the built-in wireless adapter is not found and I have to reinstall the driver. Also the diagnostic tool has had to reset my adapter on an increasing basis.
5) I had my hard drive replaced in December 2014 and my system restored from the System Restore disks that came with it when I bought the laptop. Even though I've been online on an infrequent basis it worked just fine for a while. Now that
I've been online a bit more I'm having the same issues again.
Below are my attempts at trouble shooting so far but I still have not been able to consistently resolve my DNS issues
1) Restarting my adapter
2) Turning off my laptop and removing the power supply for 5-10 minutes before turning it back on.
3) Using the IP Config in Command Prompt
     ipconfig /flushdns
   ipconfig /registerdns
   ipconfig /release
     ipconfig /renew
4) Using the NetSh reset in Command Prompt and restarting my laptop
     netsh int ip reset c:\resetlog.txt
     netsh winsock reset
     ipconfig /flushdns
     [restart laptop]
5) Configuring the TCP/IP in several settings
    Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
    I have used the following settings:
       a) Obtain an DNS server address automatically
       b) OpenDNS
           208 67 222 222
           208 67 220 220
       c) Google DNS
           8 8 8 8
           8 8 4 4
6) Updating the driver for my Intel Centrino(R) Advanced-N 6250 AGN and Intel Centrino(R) WIMAX 6250 from the Intel website previous having my laptop wiped clean in 2014. It still did not resolve the issue. My laptop
manufacturer as not come up with an driver update for my adapter since 2010. I haven't tried to update the adapter driver from Intel's website since having my laptop repaired due to the fact that Intel strongly recommending using the manufacturer's updates
instead and frankly it didn't make much of a difference when I did it the first time.
7) The last one I've tried as of today is going into Services and changing the start up type to automatic for the following:
       Computer Browser [changed from manual to automatic]
       DHCP Client [already set to automatic]
       DNS Client [already set to automatic]
       Network Connections [already set to automatic]
       Network Location Awareness [changed from manual to automatic]
       Remote Procedure Call (RPC) [already set to automatic]
       Server [already set to automatic]
       TCP/IP Netbios helper [already set to automatic]
       Workstation [already set to automatic]
...and I'm still having DNS issues.
My only guessing are that my laptop came with a lemon adapter that needs to be replaced, some advanced setting(s) that I'm not aware off, or my firewall/anti-virus is interfering. I've used Symmantic Anti-virus and Firewall in the past and currently
Avast Anti-Virus with Microsoft Network Firewall. I've had DNS issues with both anti-virus/firewall set ups.
Below are the results from the diagnostics and tests that I've ran.
Windows Network Diagnostics
Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be...
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
   Description . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN
   Manufacturer . . . . . . . . . : Intel Corporation
   Provider . . . . . . . . . . . : Intel
   Version   . . . . . . . . . . . : 13.2.1.5
   Inf File Name . . . . . . . . . : C:\Windows\INF\oem17.inf
   Inf File Date . . . . . . . . . : Monday, June 14, 2010 9:05:44 AM
   Section Name . . . . . . . . . : Install_MPCIEX_GEN_6250_AGN_2x2_HMC_WIN7_64_MOW
   Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0087&subsys_13018086
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code . . : 0
   IfType . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9
Informational Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2015-03-07 19:57:14-186
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 22 item(s) total, 22 item(s) displayed
        BSSID       BSS Type PHY   Signal(dB)   Chnl/freq    SSID
60-02-92-C6-D3-E8   Infra   <unknown>   -62       11   HOME-C7D4-2.4
60-02-92-A1-75-E0   Infra   <unknown>   -58       6   HOME-B917-2.4
00-1D-D5-D5-34-F0   Infra   <unknown>   -73       6   HOME-34F2
60-02-92-A1-75-E1   Infra   <unknown>   -58       6   (Unnamed Network)
06-1D-D5-D5-34-F0   Infra   <unknown>   -78       6   xfinitywifi
C4-27-95-C9-C4-2D   Infra   <unknown>   -57       1   HOME-C42D
02-1D-D5-D5-34-F0   Infra   <unknown>   -74       6   (Unnamed Network)
00-0D-97-07-E0-79   Infra   g   -75       6   (Unnamed Network)
00-1D-CF-2A-44-C0   Infra   <unknown>   -86       6   HOME-44C2
02-1D-CF-2A-44-C0   Infra   <unknown>   -86       6   (Unnamed Network)
F8-E4-FB-3C-87-A2   Infra   <unknown>   -89       6   YVNM7
06-1D-CF-2A-44-C0   Infra   <unknown>   -87       6   xfinitywifi
0C-F8-93-7A-13-50   Infra   b   -87       6   PKennedy
06-F8-93-7A-13-50   Infra   b   -89       6   xfinitywifi
02-F8-93-7A-13-50   Infra   b   -87       6   (Unnamed Network)
E0-88-5D-C8-A9-DC   Infra   <unknown>   -80       1   HOME-A9DC
E2-88-5D-C8-A9-DD   Infra   <unknown>   -79       1   (Unnamed Network)
16-CF-E2-43-0B-30   Infra   <unknown>   -88       1   xfinitywifi
60-02-92-F0-A8-C0   Infra   <unknown>   -90       11   HOME-96A6-2.4
60-02-92-C6-D3-E9   Infra   <unknown>   -63       11   (Unnamed Network)
02-1D-D4-EB-87-00   Infra   <unknown>   -88       11   (Unnamed Network)
06-1D-D4-EB-87-00   Infra   <unknown>   -88       11   xfinitywifi
Connection History
Information for Auto Configuration ID 1
List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY   Security   Signal(RSSI)   Compatible   SSID
Infra   <unknown>   Yes       63   Yes       HOME-C7D4-2.4
Infra   <unknown>   Yes       70   Yes       HOME-B917-2.4
Infra   <unknown>   Yes       43   Yes       HOME-34F2
Infra   <unknown>   Yes       70   Yes       (Unnamed Network)
Infra   <unknown>   No       40   Yes       xfinitywifi
Infra   <unknown>   Yes       71   Yes       HOME-C42D
Infra   g   No       43   Yes       (Unnamed Network)
Infra   <unknown>   Yes       28   Yes       HOME-44C2
Infra   <unknown>   Yes       20   Yes       YVNM7
Infra   b   Yes       21   Yes       PKennedy
Infra   <unknown>   Yes       33   Yes       HOME-A9DC
Infra   <unknown>   Yes       35   Yes       (Unnamed Network)
Infra   <unknown>   Yes       16   Yes       HOME-96A6-2.4
List of preferred networks: 3 item(s)
   Profile: xfinitywifi
    SSID: xfinitywifi
    SSID length: 11
    Connection mode: Infra
    Security: No
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
   Profile: HTC Portable Hotspot 9F50
    SSID: HTC Portable Hotspot 9F50
    SSID length: 25
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028002
   Profile: belkin.332
    SSID: belkin.332
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028002
Information for Connection ID 1
Connection started at: 2015-03-07 19:57:14-186
Auto Configuration ID: 1
Profile: xfinitywifi
SSID: xfinitywifi
SSID length: 11
Connection mode: Infra
Security: No
Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Success
    Last AP: 06-1d-d5-d5-34-f0
Security and Authentication
   Configured security type: Open
   Configured encryption type: None
   802.1X protocol: No
   Key exchange initiated: Yes
    Unicast key received: No
    Multicast key received: No
   Number of security packets received: 0
   Number of security packets sent: 0
   Security attempt status: Success
Connectivity
   Packet statistics
    Ndis Rx: 2068
    Ndis Tx: 2543
    Unicast decrypt success: 0
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 3954
    Rx failure: 0
    Tx success: 537
    Tx failure: 4
    Tx retry: 2
    Tx multiple retry: 2
    Tx max lifetime exceeded: 0
    Tx ACK failure: 18
   Roaming history: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Result of diagnosis: There may be problem
Network Connection details from Command Prompt (some info hidden for security reasons)
Connection-specific DNS Suffix:
Description: Intel(R) Centrino(R) Advanced-N 6250 AGN
Physical Address: ‎00-23-15-54-19-B8
DHCP Enabled: Yes
IPv4 Address: 192.168.X.XX
IPv4 Subnet Mask: 255.255.XX.X
Lease Obtained: Saturday, March 07, 2015 7:57:14 PM
Lease Expires: Saturday, March 07, 2015 8:24:44 PM
IPv4 Default Gateway: 192.168.X.X
IPv4 DHCP Server: 192.168.X.X
IPv4 DNS Servers: 75.75.75.75, 75.75.76.76
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
Link-local IPv6 Address: fe80::b8de:3ac9:e166:XXX%XX
IPv6 Default Gateway:
IPv6 DNS Server:
Results of Ping and Trace Route in Command Prompt
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Windows\system32>ping www.youtube.com
Pinging youtube-ui.l.google.com [173.194.121.6] with 32 bytes of data:
Reply from 173.194.121.6: bytes=32 time=24ms TTL=55
Reply from 173.194.121.6: bytes=32 time=19ms TTL=55
Request timed out.
Request timed out.
Ping statistics for 173.194.121.6:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 24ms, Average = 21ms
C:\Windows\system32>ping 74.125.239.34
Pinging 74.125.239.34 with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 74.125.239.34: bytes=32 time=3286ms TTL=50
Request timed out.
Ping statistics for 74.125.239.34:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3286ms, Maximum = 3286ms, Average = 3286ms
C:\Windows\system32>ping www.hotmail.com
Pinging dispatch.kahuna.glbdns2.microsoft.com [65.55.157.204] with 32 bytes of data:
Reply from 65.55.157.204: bytes=32 time=111ms TTL=237
Request timed out.
Request timed out.
Reply from 65.55.157.204: bytes=32 time=1537ms TTL=237
Ping statistics for 65.55.157.204:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 111ms, Maximum = 1537ms, Average = 824ms
C:\Windows\system32>ping 207.46.11.236
Pinging 207.46.11.236 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.46.11.236:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\system32>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [173.194.121.5]
over a maximum of 30 hops:
1    19 ms    13 ms    17 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2    13 ms    13 ms    27 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net [68.85.192.205]
3    20 ms    26 ms    21 ms he-5-10-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.94.249]
4    18 ms    34 ms    22 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5    19 ms    18 ms    18 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6    35 ms    18 ms    18 ms 209.85.249.217
7    21 ms    19 ms    19 ms 72.14.233.93
8     *        *        *     Request timed out.
9     *     2509 ms   677 ms iad23s25-in-f5.1e100.net [173.194.121.5]
Trace complete.
C:\Windows\system32>tracert 74.125.239.34
Tracing route to nuq04s19-in-f2.1e100.net [74.125.239.34]
over a maximum of 30 hops:
1    54 ms    23 ms    12 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2    22 ms    19 ms    17 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3    19 ms    19 ms    18 ms he-5-14-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.166.121]
4    18 ms    18 ms    18 ms he-0-15-0-0-cr01.350ecermak.il.ibone.comcast.net[68.86.85.74]
5    19 ms    18 ms    22 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6    22 ms    36 ms    19 ms 209.85.249.217
7    26 ms    23 ms    25 ms 209.85.143.112
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10   972 ms     *        *     216.239.51.97
11   148 ms    97 ms    95 ms 216.239.46.241
12   324 ms   130 ms   432 ms 209.85.246.252
13     *        *        *     Request timed out.
14 1403 ms   101 ms   126 ms nuq04s19-in-f2.1e100.net [74.125.239.34]
Trace complete.
C:\Windows\system32>tracert www.hotmail.com
Tracing route to dispatch.kahuna.glbdns2.microsoft.com [65.55.157.144]
over a maximum of 30 hops:
1    13 ms    13 ms    25 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2    13 ms    15 ms    13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3    20 ms    19 ms    17 ms he-5-13-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.145]
4    17 ms    20 ms    20 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5    17 ms    18 ms    38 ms as8075-2-c.ashburn.va.ibone.comcast.net [173.167.58.82]
6    18 ms    18 ms    36 ms ae4-0.ash-96cbe-1a.ntwk.msn.net [207.46.36.172]
7     *        *        *     Request timed out.
8     *     2191 ms    35 ms ae0-0.atb-96cbe-1b.ntwk.msn.net [191.234.81.167]
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11    86 ms    84 ms    84 ms ae4-0.lax-96cbe-1a.ntwk.msn.net [191.234.83.150]
12    86 ms    86 ms    87 ms ae9-0.by2-96c-1a.ntwk.msn.net [207.46.42.176]
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17    87 ms    84 ms    85 ms origin.by173w.bay173.mail.live.com [65.55.157.144]
Trace complete.
C:\Users\C.Cunningham>tracert 207.46.11.236
Tracing route to origin.by181w.bay181.mail.live.com [207.46.11.236]
over a maximum of 30 hops:
1    16 ms    16 ms    19 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2    18 ms    13 ms    13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3    21 ms    19 ms    21 ms he-5-12-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.141]
4    18 ms    21 ms    18 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5     *        *        *     Request timed out.
6     *        *        *     Request timed out.
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
Trace complete.
Results of Intel WiFi Manual Diagnostics
Test Name                 Test Result   Test Summary
Hardware Test           Passed        Wireless Hardware is enabled
Driver Test           Passed        Diver is loaded. NETwNs64 Version 13.3.0.24
Radio Test                  Passed       Radio is ON
Scan Test                   Passed       There are 25 Networks available to connect
Association Test        Passed       Associated
Authentication Test   Passed       Authenticated
Signal Test                Passed       Signal Quality: Poor
Ping Test                  Failed          No Reponse: default gateway, DHCP server
I hope this information is enough to get to the root of this problem once and for all. Please let me know if you any other information such as event logs or statistics.
Thanks in advance.

Results of Intel WiFi Event View Log (I deleted some lines since there were basically repeats of the same messages)
#Event Source Time
Error Severity    Domain
User      Description
45           EvtEngine
3/8/2015 20:40 Success
Connection         SYSTEM
iAMT - Failed to read Windows Events Log
46           S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Getting List of adapters.
47           S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Intel adapter(s) found.
156         S24EvMon
3/8/2015 20:47 Information
Driver    SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
157         S24EvMon
3/8/2015 20:47 Information
Driver    SYSTEM
ATC 06:1d:cf:2a:44:c0 xfinitywifi 6 RSSI=-88
158         S24EvMon
3/8/2015 20:47 Error
Driver    SYSTEM
AssociationFailure 06:1d:cf:2a:44:c0 xfinitywifi 6 CNCT_GENERAL_FAILURE
159         S24EvMon
3/8/2015 20:47 Information
Driver    SYSTEM
AddToExclude 06:1d:cf:2a:44:c0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
160         S24EvMon
3/8/2015 20:47 Information
Driver    SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
161         S24EvMon
3/8/2015 20:47 Success
Driver    SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
162         S24EvMon
3/8/2015 20:47 Success
Driver    SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -77
163         S24EvMon
3/8/2015 20:49 Information
TCP/IP SYSTEM
VoIP: Got link down - deleting flows .
164         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-88
165         S24EvMon
3/8/2015 20:49 Error
Driver    SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
166         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
167         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-89
168         S24EvMon
3/8/2015 20:49 Error
Driver    SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
169         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
170         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-90
171         S24EvMon
3/8/2015 20:49 Error
Driver    SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
172         S24EvMon
3/8/2015 20:49 Information
Driver    SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-82
173         S24EvMon
3/8/2015 20:49 Success
Driver    SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
174         S24EvMon
3/8/2015 20:49 Success
Driver    SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -81
175         S24EvMon
3/8/2015 20:50 Information
Driver    SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
176         S24EvMon
3/8/2015 20:50 Information
Driver    SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
177         S24EvMon
3/8/2015 20:50 Success
Driver    SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
178         S24EvMon
3/8/2015 20:50 Success
Driver    SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -80
179         S24EvMon
3/8/2015 21:03 Information
Driver    SYSTEM
RoamTrigger 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-81 MisBcn=8 RSSITh=-85 Roam Other Reason
186         S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS: (2) Failed to send OID 0xff100055 to driver. Error - 31
187
S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS - Dot11ExtNicSpecificExtension failed (31)

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