In cannot open MS Outlook 2010 email hyperlinks to a Firefox window. Am I missing something?

Whenever I try to click on a hyperlink within a 2010 Outlook email I get this error: General failure. The URL was: "######". An error occurred in sending the command to the application.
Not much to go on I know, but I'm reading that my default web browser HAS to be IE. I don't like anyone telling me I have to use something when I really don't want to. I've been using Firefox for many many years and I want to continue. BTY, my OS is Windows 7.

The major cause of this problem is a corrupted Navigation Pane settings file – profilename.xml, where “profilename” is the name of your Outlook profile. A good sign that the
file is corrupted is when the size of the file is shown 0 KB. No one knows the precise reason why this takes place, but all versions of Outlook from 2003 to 2013 may get affected.
Other causes may be when you run Outlook in the compatibility mode, or if you are using a profile generated in an older Outlook version, or if the Outlook data file (.pst or .ost)
was removed or damaged as the result of faulty uninstallation or reinstallation of MS Outlook.
Follow the steps given below to resolve this problem
1. Recover Navigation Pane configuration file
2. Repair your Outlook PST file using Inbox Repair tool
3. Create a new Outlook profil and import data from the old PST file
4. Turn off Compatibility Mode
5. Start Outlook in Safe Mode
For more info, you can visit http://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

Similar Messages

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    Hi,
    Thank you for using Outlook IT Pro Discussions forum. 
    This problem can occur when file that maintains the Navigation Pane settings becomes corrupted. This file is called profilename.xml, where profilename is the name
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