In creative cloud - the apps will not load - I get a download error contact support

in creative cloud - the apps will not load - I get a download error contact support

WHAT download error? - Please read, and answer as much as you can https://forums.adobe.com/thread/1499014

Similar Messages

  • My Creative Cloud desktop app will not load

    my creative cloud app on my desktop will not load...????

    Rendidel do you receive any specific error messages?  If not then I would recommend reviewing Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve the behavior you have described.

  • I have a used i phone sync it up i get every thing contacts pitchers but the apps will not load or stay on after applying

    i have a used i phone 3g when i sync it up i get my old contacts and pitchers old text and phone calls but the apps will not stay after applying can someone help me

    What version of iOS is the device running?
    Is the issue with specific apps or all apps? 
    What version of iOS do the apps require?  Some, possibly all, may require a newer version of iOS than the device is capable of running.

  • I can't use the product because the creative cloud desktop app will not install .

    Windows 8.1. I was able to download light room, but at the creative website, when I click on a download nothing happens.  I was able to get the .exe down load file for creative clouds.. It seems to download and install with out issues until the very end it states" something happened", and a link to support appears.  So, I've put in most of the time tonight to get it fixed and there is no support. I'm tempted to give it up., or, if I can uninstall all remnants of adobe I bet it would install fine.  Is there an app that does a total adobe un install for remnants that cause this?  My fire wall and permissions are all checked .  went through the whole double check of my account.  My password was not stolen etc.

    Run the Cleaner Toll and try again:
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Within my desktop apps panel all i'm getting is 'Download Error, contact customer support'.

    I've already tried shutting down and re-installing.

    Son of Ralph please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.  The steps are beneficial regardless on if you are receiving an error number or not.

  • Downloaded facetime and the app will not load on my macbook pro. Works on my Mac desktop and Ipad great.

    I tried to install the facebook app on my daughter's Macbook pro and when we try and load the program, it errors out.  Anyone seen this on their system?

    Hi All,
    I'm not a computer genius, but I'm not a dummy either, and I am having the same issue.  I went to the website, and I couldn't figure out anything from it.  Can somebody please help me get started???  I also have the MacBook Pro.  Thanks!

  • Creative Cloud Application Manager will not load or update.

    Do I need to uninstall in Windows and then reinstall to get it to work again?

    I'm running Windows 7.0 Home Premium 64 bit with an core i7 processor and 9 gig of ram. The application manager tries to load and stops about a third of the way through with an error message that says I have an Adobe Genuine Software Vaidation Failure. The prouct you are trying to install is not an Adobe genuine software and appears to be counterfiet. My only option then is to quit the application. This happens whenever I start the Application Manager and it tries to update itself..

  • Creative Cloud Desktop app will not finish opening on iMac 27" retina running 10.10.2

    I have uninstalled, used the CC cleaner, and reinstalled the CC Desktop, but when I try to open it, the gray icon appears for a while, then disappears. I tried the techniques on the page App doesn't open | Progress wheel spins continually , but they didn't help.

    With the help of a chat session with Manjula, my CC desktop app is now working correctly. The solution involved changing the permissions on both libraries (/library and ~/library) to give "everyone" Read and Write permission, AND Applying those permissions to all the enclosed items.

  • Creative Cloud Desktop App will not install on Mac

    Downloaded latest version on CC Desktop App from download center. Opened the .dmg file, double clicked on icon to install, said ok when Mac warned that this was an app downloaded from internet, entered my computer password when prompted, installer started and then stopped 3 seconds later. Actually have to restart computer to remove that stalled dialog box from screen (can't "cancel" or force quit or simply hit the red, close button). Now, when I open an app like inDesign, I get a "Your application install seems to be damaged, Please reinstall the application." I would be happy to reinstall but I can't because the desktop app itself won't install. Any clues out there?

    I am Windows, but have a few saved Mac links... your problem looks to ME like one of permissions
    Mac and Root User http://forums.adobe.com/thread/879931
    -and http://forums.adobe.com/thread/940869?tstart=0
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    or
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • How to set up several iPads using same apple id for classroom? The 1st one did great and the rest will not load any apps??

    iPad minis donated to a classroom. Teachers are trying to set up several iPads using the same apple id, but the apps will not load on any but the first iPad set up. What to do?

    Can you assign existing devices to a DEP account?  When DEP came out, you could not. 
    "This document offers guidance on some important considerations for getting the most out of your iOS deployment." Covers: Prepare your infrastructure.  Set up devices.  Configure and manage devices.  Deploy apps and content.  Plan for support. 
    https://www.apple.com/ipad/business/docs/iOS_Enterprise_Deployment_Overview_EN_F eb14.pdf
    Quick overview of zero-touch MDM enrollment, DEP
    http://www.apple.com/education/it/dep/
    Consider DEP, Device Enrollment Program. Use VPP, Volume Purchase Program.  Select an MDM, Mobile Device Management.  Read the Google doc below and nsdjoey write up.
    IT Resources -- ios & OS X -- This is a fantastic web page.  I like the education site over the business site.
    View documentation, video tutorials, and web pages to help IT professionals develop and deploy education solutions.
        Education
          http://www.apple.com/education/ipad/resources/
          scroll down after all the pretty picture.  Click on the words "For It".
        business site is:
           http://www.apple.com/lae/ipad/business/#browse-it-resources
          If necessary, scroll down until you see the Browse IT Resources button.  Click on button.
        MDM --  Mobile Device Management  
          For a comparison see this page:
          http://www.enterpriseios.com/wiki/Comparison_MDM_Providers
        VPP -- Volume Purchase Program
          http://www.apple.com/education/it/vpp/
    Joe Rowe's Excellent guides
    IT managers who are new to configurator and managing a cart of ios devices:
          https://docs.google.com/document/d/1SMBgyzONxcx6_FswgkW9XYLpA4oCt_2y1uw9ceMZ9F4/ edit?pli=1
             [ original announcement  -- https://discussions.apple.com/thread/4256735?tstart=0 ]
    Quick help presentation for students:
         https://docs.google.com/presentation/d/18937JdleX2gymtSb8zfbDczV-76BdR2DIfCV9eJi yOE/edit#slide=id.g1b776944_0_224

  • I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

    I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

    Hi There,
    We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
    OS Version:
    Have you used Premier Pro as trial before?:
    Error message/screenshot<if any>:
    Thanks,
    Atul Saini

  • I am on the Adobe Cloud, but for the past few days every time I attempt to open indesign I get the message missing plug-in Actions. RPLN, and the app will not open.

    I am on Adobe Cloud but over the past few days every time I try to open indesign I get the message that there is a missing plug-in Actions. RPLN, and the app will not open. Any ideas?

    Hi, when I try to open indesign itself this message comes up:
    Adobe Indesign cannot load the ACTIONS.RPLN plug-in. The plug-in requires
    the 10.1 version of indesign.. Please contact the vendor to get a
    compatible version of ACTIONS.RPLN.
    I am not able to click off the message to make the box disappear, so have
    to crash out.
    Paul

  • My creative cloud desktop app does not show the programmes installed

    My creative cloud desktop app does not show the programmes installed so I cant update lightroom or any other programme, have unistalled and reinstalled but no change

    Hi Roni-
    If you updated the desktop installer and the screen is blank: try this:
    Rename the opm.db file.
    Close the Creative Cloud application if it's running.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
    Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
    Rename the opm.db file to opm_old.db
    Launch Creative Cloud
    (help finding hidden files on mac:http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.)

  • My Creative Cloud desktop app does not display any means of signing in to my account. What would be the reason?

    Creative Cloud desktop app does not display any means of signing in to my account. What would be the reason

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

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