In Design upgrade to CS6 (cloud) serial no. problem

I have a licensed copy of Adobe Design Premium CS5.5 (upgrade from CS4) education version and have recently downloaded a trial of CS6 In Design. When trying to license this software (cloud version) and inserting my CS5.5 serial no. a message alerts me that the serial no. is invalid, which it is not. Please help.
Thanks,
Marion

Hi Bob,
Thanks for your reply, and sorry for the confusion. I think the problem is that because I have an education version, I am not eligible for use of it to upgrade to the Creative Cloud version of CS6, so maybe that is why the serial no for my software was rejected. I was going through the window that asks you to subscribe when your trial period runs out in CS6. It asks for a serial no, so I gave the CS5.5 one, thinking I would then be able to go through to pay for the new one.
Any clearer?
Thanks,
Marion
Marion Anstis
26 Wideview Rd.,
Berowra Hts
NSW 2082

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