In device manager it says code 10 - this device cannot start (read message)
In device manager next to the icon for pioneer DVD-RW DVR K17A Device it has a yellow ! triangle and when i click on it, it says this device cannot start code 10. I got the laptop in June and hadnt noticed the problem til now. When i followed instructions to possbily install updated drivers/software i did so but was told i am up to date.
Thanks
Hi,
I had this exact problem yesterday. I suspect you're running Vista right? The other guy made a good point about saying what machine you've got and what OS you run, so I offer this advice with the disclaimer that I can't be 100 per cent sure it's your problem. However, I've had the exact same problem (referencing the "code 10") recently on my laptop which runs Vista. I called up support and they said there's a bunch of software, especially for things like MP3 players and digital cameras, which is compatible with vista +but+ causes the DVD / CD drive to stop working. He directed me to a page that talks you through a registry patch, which both he and the page itself advises is a little risky. That said, I did the patch and now the DVD / CD drive works. Or that is, it actually reads the DVD before citing some other reason why it can't be played (some worthless advice about reducing screen resolution and colour quality - haven't got any ideas about that have you?).
Here is the address of the page with the registry patch:
support.microsoft.com/kb/929461
Again, I'm not a techie, I'm not at all expert about dealing with computer probs and since I don't know what OS you're running and on what machine I can't be sure this applies to you. But it seems like it does.
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