In Earthlink WebMail when inserting an email address or weblink, the text no longer turns blue and underlines, and I can't change font colors. IE Works.

Whenever I try to insert an email address or a link to a website, I no longer get the automatic hyperlink (turning blue and underlining). Also if I try to change the font color on some text it either doesn't change from black or it changes to a different color. (If I try to change to red, I get dark green; change to a bright green, I get dark red; change to blue or yellow, I get black).
I tried removing and reinstalling Firefox to no avail. Earthlink is clueless.
This all works properly using Internet Explorer.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
These features rely on JavaScript, and it sounds as though you have scripting enabled if you get (the wrong) color changes. Some add-ons might alter the way scripts operate, so a standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If those features work correctly, this points to one of your extensions or custom settings as the problem.
To also disable plugins, you can use this page:
orange Firefox button ''or'' classic Tools menu > Add-ons > Plugins category
Any change?

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    When trying to verify the email address, I get the following message. Please help. This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.

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