In elements 10 my video tracks on the time line appear blank

trying to sync the audio and video but the tracks do not show anything. i;'ve had this problem before months ago and i started a new session and the problem was resolved. not this time. i started a whole new session and it did the same thing. i can't see the video tracks in time line...i've messed with the stuff to the left and nothing works. where it says "shows how video will be displayed".... doesn't work. how do i get my tracks back visually?

sadworld4804
Please remind me, in your present project, are you ripping VOBs from a DVD-VIDEO format on a DVD disc? If so, how are you doing that? If not, what are the properties of the source media that you are importing into this project?
And, could you also verify the situation so that I am not taking anything for granted....
In spite of the fact that you cannot see your video at the Timeline level, can you still see it in the Edit Mode monitor when you move the mouse cursor from left to right across the Timeline?
If this issue is just confined to the Timeline displays, could you post a screenshot of what you are looking at when this situation exists?
At any time have you tried deleting the Premiere Elements 10 settings file? I had a problem with Premiere Elements 12 yesterday. When I went to preview a disc menu in the Preview of the disc menu area, there was no main menu page displayed in the project. I tried in a new project and got the same. Deleting the Premiere Elements 12 settings file resolved the issue. The settings file deletion continues to be one of the best tools for getting at issues that defy resolution by other means.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
10.0
and in the 10.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete.
At this point, I am not sure if the issue is related to a matter that is not revealing itself in the questions and answers. That is one reason a screenshot might help to pick up on a detail that is being missed.
Please review and then let us know the outcome.
Thank you.
ATR

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