In Facetime on MAC they can't hear me

In using Facetime on MAC they can't hear me but I can hear them

Hello wilmajones,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Best of luck,
Mario

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Hi, 2011 macbook pro 13.3". facetime works but they can't hear me after about 5 minutes, every time. They still see me moving, I still hear and see them moving. What can I do to fix this issue?

Hi, 2011 macbook pro 13.3". Every time I use facetime after about 5 minutes they can't hear me. They still see me moving and I see them moving and also hear them. Anyone have a reccommendation on how to fix this? thanks
Rob

sounds like third party drivers interfering. How do you connect your audio or are you using your computer speakers?
Have you tried going into system preferences audio midi setup and making sure your mic is selected?
This could be the people you are trying to reach's issue where they might have something running that cuts out the audio for them.
try hitting Video, internal mic, when you're on facetime. if it's selected, then you might want to try to connect with someone else and see if the issue persists.

When I call someone using FaceTime from my mac, they can see me but no hear me. Is there something I need to do to make this happen? I also have an iPad 2 and FaceTime works great on it if I call somebody. Why no sound from my mac FaceTime using a mac pro

When I call someone using FaceTime from my mac, they can see me but not hear me. Is there something I need to do to make this happen? I also have an iPad 2 and FaceTime works great on it if I call somebody. Why no sound from my mac FaceTime using a mac pro and isight camera, mike combo.
If I use google it works. If I use Ichat, it works. If I use skype it works.

This sounds like something similar to https://discussions.apple.com/thread/3388112?start=105&tstart=0.
Try turning down the speak volume (System Preferences->Sound->Output->Output Volume) or the microphone gain (System Preferences->Sound->Input->Input Volume). Do this on both sides of the call.

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Why can't we use Acrobat Pro for mobile devices? Save a whole lot of headaches!!! Now I have to return this subscription.

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

the mute button is a switch you need to flip, not touch. if you look at it and see color, its on.

Whenever I call people over a voice call , they can't hear me speak .. but whenever I use facetime/facetime call they can hear me on speaker , hearphones

whenever I call people over a voice call , they can't hear me speak , I can hear them speak though ! I've tried earphones and speakerphone .. but whenever I use facetime/facetime call they can hear me on speaker and hearphones

Hello Liamd2465,
Thanks for using Apple Support Communities.
For troubleshooting this issue where your microphone appears to not be functioning correctly, please follow the steps in the article linked to below.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
Take care,
Alex H.

HT4245 facetime for mac I can hear caller but my mike is locked on mute and grayed out

facetime for mac I can hear caller but my mike is locked on mute and grayed out. I am on mountain lion 10.8

Double-click the Home button to display recently used apps.
Flick from left to right along the bottom of the screen.
Tap the Mute button on the bottom left of the screen.
A slash will appear across the Mute button:

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.

I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

When I connect via face time with my friend's ipad or iphone we can see each other and I can hear them but they can't hear me. HELP!

When I connect from my mac via facetime with my friend's iphone or ipad we can see each other and I can hear them but they can't hear me. The mute is not applied, and the microphone seems to work with other applications. Help!

I have same issue in my MB Air with Snow Leopard. It used to work fine but one day I found that the mic mute was locked on. I went to System and ensured mic was working by seeing the bars move. I went to Facetime > Video drop down and it is all greyed out so not active and the mic symbol in Facetime pane has a line through it (muted) and is dead. I have tried everythinng to UNmute the mic. Two way video is fine and I can hear the other party perfectly. Seems like this happened about the time of a Snow Leopard update but may be wrong. Issue is several months old and, well, getting old! I love Facetime with my grandkids etc. who all use Apple stuff. There HAS to be a way to reactivate the mic in my MB Air. Could someone please help??

I can hear the caller, but they can't hear me?? This is my second iphone and it's happened on both?

Does anyone have any suggestions??? I can hear the caller, but they can't hear me!

Here's the problem I faced. I have a iPhone 4 with AT&T. I have the latest iOS 5.0.1. When on a voice call the other party was unable to hear my voice. The other party couldn't hear me even if I used the white ear buds that came with the phone or even on speaker phone. All other features of the phone worked. I could even Facetime, record voice memos and use Voice Control. So I knew it wasn't a hardware problem. AT&T installed a new SIM card. Apple had me reset everthing and even do a restore. I even went to an Apple store and an Apple Genius couldn't figure out why only phone calls didn't work. He ran a diagnostics on the phone and everything checked out. His only option was to offer to sell me a replacement phone for $149, since mine was out of warranty. So today I continued my search for an answer and came to this page (https://discussions.apple.com/message/16912532#16912532) and noticed the little green checkmark under the "More like This" section for "Re: iOS 5 Bluetooth Bug". So I thought to myself, if theres a connection on this page, maybe it is my problem. It was worth a shot at least. So I turned Bluetooth off on my phone and now the other party can again hear my voice again on phone calls. All this and I resolved my own problem and didn't have to spend $149. CRAZY!

I have never dropped my iPhone and when I try to take a video on my phone there is no sound and if I send it to someone they can't hear it either I don't know what the problem Is but will apple replace that? Or will it cost some money to fix it?

I have never dropped my iPhone before and when I take a video and or send it to a friend they can't hear it and either can I. I was wondering if apple would replace it by sending me a new iPhone or if it would cost money to fix?

You can message them in the chat click on this link http://store.apple.com/us/search/chat-support then click on Chat Now next to the blue bubble

I can hear people but they can't hear me

I can hear people but they can't hear me

Usually issues that have to do with Call audio, dropped calls etc, need to have the SIM Card/service ruled out first.
Take the SIM card out of your phone and put it in another to see if issue persists. If it does then its something with your location/service and you need to contact your service provider.
If it does not persist in the other phone then you will want to do a reset and then a restore if issue persists.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
Also a simple phone restart will fix 9/10 issues like that.

HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

When I make a call, i can't hear the other person, when I get a call, I can hear them and they can't hear me. What's up?

when i make a call, i can't hear the other person but they can hear me. when i get a call, i can hear the caller, but they can't hear me. what's up?

Hello there, Maribelita.
The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario

In Facetime on MAC they can't hear me

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