In finder thank you

why is it if i download a video from your youtube,it shows up in FINDER twice..all help welcome thank you

Check they are not in a different "space"
see: System Preferences > Exposé & Spaces

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I cannot figure out how to make the text larger on an incoming email. The finger method doesn't work and I cannot find any toolbar with which to do it. I could find nothing in settings also. Plese help and thank you.

I cannot figure out how to make the text larger in a received email. The finger method doesn't work and I can find no tool bar as I can for composing emails. I can find nothing in settings. Please help and thank you in advance.

Hi there,
Download a piece of software called TinkerTool - that might just solve your problem. I have used it myself to change the system fonts on my iMac. It is software and not an app.
Good wishes,
John.

HT1349 I lost/had my iPhone stolen. Tried using Find My iPhone and it's offline. It was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Tried using Find My iPhone and it's offline. It (Find my iPhone) was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Find My iPhone is good for misplaced iPhone but not good for thief and it was never meant to be.
You chance of getting it back is very small.
There are a few things you can try.
Try remote lock/wipe your iPhone through Find My iPhone.
https://www.icloud.com
You can report to the police, cell carrier (expensive cell charges for international calls, roaming etc)
Change all the passwords used in iPhone: Apple ID, E-mail, Bank Account ....
http://support.apple.com/kb/HT2526

How do I Find My Ipad? I have it turned on in the Cloud settings. But now what do I do? How do I get this Find My Ipad software onto my PC computer? How do I actually use it? Thank you. Linda

I have followed the directions - and have downloaded Find My Ipad from Apple Store onto my Ipad2 and enabled the Find My Ipad in the Cloud settings. Now what do I do? No where does it tell me! Not in the user guide, nor any of the help pages. I think I need to put the Find My Ipad in the Cloud - but does this mean in the dropbox? and if so, how do I do that? I tried to drop and drag but it would not do that. I would think I would need to have it on my PC Windows 7 but I cannot figure out how to download the software. Please help. Thank you.

Also, the iPad User Guide is in the bookmarks in Safari on your iPad. It contains the information you're looking for ad much more?
http://help.apple.com/ipad/5/interface/

After upgrading to iOS5,everything was restored.I couldn't find the downloaded movies I had before.I kept on syncing it with iTunes.I can see videos are taking up space on my Ipad 2 memory but it doesn't appear,only songs appear.thank you..

After upgrading to iOS5 & everything was restored,I couldn't find the downloaded movies I had before.I kept on syncing it with iTunes.I can see videos are taking up space on my Ipad 2 memory in the iTunes page but it doesn't appear,only songs appear on the Music.thank you in advance for your assistance..

They are now in the videos app!

How do I delete images in Finder's "all my Files" when I have the same pictures in a file in Documents? It seems like a lot of duplication. If I delete the individual image it disappears in the folder. Thank You.

How do I delete images in Finder's "all my files" without deleting the images in a separate folder I have in Documents? It seems to be so much duplication. Just set up our new Mac and am not understanding how the files work. Thank you.

All My files is a "search folder"
it isn't real storage location. All files within your home folder are found by the criteria set for the search folder and displayed to you In one place.
If the folder doesn't meet your needs, remove it from the sidebar.

I need to create a NEW folder for bookmarks, not add to an existing one. I've been looking for over 2 hours and can only find the latter. Also, if possible, I'd like to remove a redundancy on my Bookmarks Toolbar. Thank You!

I am working on many projects and my bookmark folders suffice. I need to create new folders, but not "Smart Folders." After over 2 hours, I keep coming back to the same description of how to add new folders to existing ones. NOT what I want to do. This used to be easy, but the set up must have changed as I've been trying to do this all day with no success.
Also, somehow my gmail inbox appears twice in my bookmarks toolbar. Again, I am finding information that does not apply to me in help and former question files and links. How do I remove things from my bookmarks toolbar?
Thank you and PLEASE, oh Please e-mail the answer to me as I seem to have problems with your site.

Open the Bookmarks Library, to do that in the Bookmarks menu select "Organize Bookmarks"
In the Bookmarks Library, in the left hand pane click on "Bookmarks Toolbar" to select it, now in the Organize menu select "New Folder".
If you have the capability to right-click, you can also right-click on the Bookmarks Toolbar and select New Folder.
ps Questions on this forum are normally answered by volunteers, and for privacy reasons many will not be willing to send emails. You have also not shown your email address.

How do I transfer music from my old shuffle to the new one? Can't find my old user ID. Is that music I paid for still available to me? Thank you so much.

My old shuffle earphones wore out.
Bought a new square shuffle.
How do I transfer the music?
Can't find my old user id.
Thank you!!

Hi encoredecor,
Welcome to Apple Support Communities.
It sounds like you want to transfer music from your iPod shuffle to iTunes, so that you can it to your new iPod shuffle. These articles will walk you through transferring your music to iTunes or downloading the past purchases.
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Download past purchases
http://support.apple.com/kb/HT2519
And these articles will help you recover the Apple ID information that you previously used.
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
I hope this helps.
-Jason

My iphone was stolen so I decided to delete my device in find my iphone, but the it has not yet been deleted bec the device is not connected to the internet yet. Can I undo my changes before it will be deleted from icloud? Thank you

Hi Suport,
My iphone was stolen yesterday so I decided to delete my device in find my iphone, but the it has not yet been deleted bec the device is not connected to the internet yet. Can I undo my changes before it will be deleted from icloud? I want to undo the changes because I may find my phone when it connects to the internet. Thank you
See image below:
email is [email protected] for questions thank you Apple. I hope you could help me.

Sorry, you can't undo your action remotely.

I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you.

I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you. (iPhone 4s)

Well, you're gonna have to recover the password for that Apple ID:
http://support.apple.com/kb/ht5787

I've "successfully" installed the latest version of Flash Player. How do I find where it "lives" so that I'm certain it's in there. Also, do I put the App icon in the trash now? (I am on a Mac) Thank you!

I've "successfully" installed the latest version of Flash Player, as recommended by Firefox. How do I find where it "lives" so that I'm certain it's in there. Also, do I put the App icon that appears on my desktop, in the trash now? I am on a Mac and I am not technically inclined.
Thank you!

Your list of plugins shows that you have installed Flash 10.2 r152 which is the current release version.
You can also confirm that Flash is installed by visiting this link - http://www.adobe.com/software/flash/about

HT1349 I have reinstalled windows to my computer. I reinstalled itunes and am now unable to get to my existing music. How can I find it to show in this version of itunes? Thank you.

I have reinstalled itunes to my computer. I have signed in with my user name and password but I am unable to access the music I have already purchased. Could someone help me find my music so it shows in this version of itunes please? Thank you.

Use your backup copy of your computer ot put everything back.
If for some reason you have failed to backup, then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Would like to trace my ipod touch because I was robbed. I would find it please. need help from you guys. Not because I am able to get another. Thank you.

would like to trace my ipod touch because I was robbed. I would find it please. need help from you guys. Not because I am able to get another. Thank you.

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
Thats all Folks!!

I need to go back to Firefox 3.5-3.6 because 90% of my extension do not work. Where can I find the download to Firefox 3.5-3.6? Thank you for the link.

I need to go back to Firefox 3.5-3.6 because 90% of my extension do not work. Where can I find the download to Firefox 3.5-3.6? Thank you for the link.

You are a "life saver". Thank you very much.

In finder thank you

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