In FireFox 9, loading secure web pages running on non-standard ports works just fine. In FireFox 10, those same pages do not load and a "The connection was reset" message is displayed.

How can this be fixed so functionality returns as per FF9 and below?
This occurs on any secured website running on a non-standard port, with FF10.

< X-Post from https://support.mozilla.org/en-US/questions/917315#answer-315144 >
I don't think this is restricted to Firefox. I've noted this behaviour with IE9, Firefox 10.0.2, Opera Mobile (on my phone) and Chrome(latest version) with my Linksys E3000 router (I access it from https://<IP>) and my 3ware RAID card management suite, 3DM2 (I access it from https://localhost:888 ).
Notably, the only thing amiss that I've been able to see in the certificates (I'm no expert) is that the one from Linksys has issue and expiry dates in 1969 and 1970 respectively. However, I don't think this is the cause since 3DM2 has proper looking issue dates and has the identical problem.
Coincidentally, I noticed this happening after a fresh reinstall of Windows 7 x64 with virtually nothing installed on it (FF, Office 2007), so I don't think it's something wrong with the other software on the machine.

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I receive a "Problem Loading Page" message, "The Connection Was Reset." I've tried all your tip.

I receive the "connection was reset" message on 90% of my attempts to visit websites. All sites are bookmarked and safe. I printed out all help information and tried the forum. I am using Windows 8.1. Some of the help instructions seem to be for XP or another OS. The directions do not have certain locations in the help instructions on Win. 8.
I really have enjoyed Firefox over Internet Explorer but it is really frustrating to have this happening all the time.
Thanks for any help!

You can check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

W/ this latest version, getting MANY "the connection was reset" pages, plus VERY VERY VERY slow loading. I'm running Windows 7 on a new Dell. What is up w/ that?

w/ this latest version, getting MANY "the connection was reset" pages, plus VERY VERY VERY slow loading. I'm running Windows 7 on a new Dell. What is up w/ that?
I don't know how else to phrase that. I'm a pretty good user, but after defragging, backing up, and getting rid of a bunch of files that "may" slow down performance of firefox, the fact is, "the connection was reset" comes up five or six times a day--AND the browser is going slow as molasses. I haven't had this much trouble since before I got my new dell.

hello whatagem123, it is never a good idea to stick with outdated versions of firefox just for the sake of addons, as this will put the integrity of your system and your the personal data on it at risk - there are various [https://www.mozilla.org/security/known-vulnerabilities/firefox.html known security vulnerabilities (some of them highly critical)] that were fixed in later versions!
so please [[Update Firefox to the latest version]] & [https://www.mozilla.org/en-US/plugincheck/ update your plugins] (your java plugin has security vulnerabilities that are actively and widely exploited on the web).
afterwards i'd recommend resetting firefox - this will keep your bookmarks and passwords but will get rid of most other customizations. this might well fix both the issues you've described in your question...
[[Reset Firefox – easily fix most problems]]

Damn this firefox ....Its was working fine till yesterday " The connection was reset.The connection to the server was reset while the page was loading

It was all fine till yesterday.. no proxy nothig is blocking. All other browsers working fine. Please assist
The connection was reset The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments. If you are unable to load any pages, check your computer's network
connection. If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

Please try http://support.mozilla.com/en-US/kb/error%20loading%20web%20sites#w_interrupted-or-reset-connection

I cannot upload photos into a web site-no problems with previous versions of firefox or IE(get error message The connection was reset)

I edit a web site set up by Joomla.
I copy & paste text to it and upload photographs.
I have been doing this successfully for months
but starting yesterday adding text is OK but when I try to upload a photo there is a delay of 3-4 minutes and then an error message saying "The connection was reset"

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

I am getting thr following erro The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily

When I try to access websites I get error message. Examples are e-bay or microsoft help.
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Hi!
Does this occur with other browsers? Is this will all websites you are trying to visit?
Thanks!

Error message : Problem loading page, the connection was reset...

Problem loading page... the connection was reset.
Zwei IT-Experten haben sich das Problem angeschaut und haben aufgegeben.
FF haben wir mehrere Male deinstalliert und reinstalliert, Caches gesäubert, Cookies gelöscht. Mit Proxy, ohne Proxy, mit Kaspersky, ohne Kaspersky.
Diagnose: Irgendwo schlummert noch etwas vom alten FF, dass das Laden verhindert.
Chrome installiert, funktioniert einwandfrei. Speicherplatz, Win 7, alles OK. Verschiedene Internetverbindungen ausprobiert. Glasfaser, WLAN, nützt nichts.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

On opening I get message "The connection was reset. The connection to the server was reset while the page was loading" ??

On startup of Mozilla I recieve a message saying "The connection was reset ".
The connection to the server was reset while the page was loading.
Try again? After hitting the try again button it works.
== This happened ==
Every time Firefox opened
== After loading Firefox

I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics
Is your problem with streaming audio broadcasts to and are you outside the UK ?
If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:
*''Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28'' [http://iplayerhelp.external.bbc.co.uk/help/outside_the_uk/radio_problems_international/ <-- this ]

The connection was reset whilst the page was loading

For the last 4 days i've been unable to connect to IGN ever since their server went down for about 5 minutes. I keep getting "The connection was reset whilst the page was loading."
I've cleared my recent history, cookies and even rebooted my computer and modem. I don't know what else to do in order to get IGN to work again, I know it isn't down... just no way it would be down 4+ days even if it was currently down as of typing (which it isn't). What else can I do in order to get it working again? This also happens on all browsers, not just Firefox.
Thanks

The site is live.
In Firefox '''Tools''' ('''Alt''' + '''T''') > '''Options''' > '''Advanced''' > '''Network''' > '''Settings''', please try selecting '''No Proxy''', if anything else is selected.
Also, check if you can do a '''tracert ign.com''' in a command window (Windows key + '''R''', type '''cmd''' and '''OK'''). If there are errors the ISP may be blocking the site.
Please also check your current IP address:
http://ip-blacklist.e-dns.org/
http://whatismyipaddress.com/blacklist-check
(you may have automatically inherited a bad address inadvertently)

The connection was reset while page was loading Error 101 help

When loading certain websites, all browsers and all computers, I receive the following error message: "Error 101 (net ERR_CONNECTION_RESET) The connection was reset." & or: "The connection to the server was reset while the page was loading." Anybody know what this means?

I'm not having problems wit visiting the link that you provided.
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING. How do I fix this???

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING.
All my friends are playing and it seems I am the only one have this problem.

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

"The Connection was reset" Error while attempting to load Hotmail

I've had Hotmail for a few years now and never had a problem with it. A couple of days ago when I went to check my mail it stopped working and I got the "The Connection was reset" error (See attached picture). I've tried deleting everything (Browsing & Download History, Form & Search History, Cookies, Cache, Active Logins, Offline Website Data, Site Preferences), and it still doesn't work. I'm not running any add-ons/plugins or firewall software. I've tried running Firefox in safe mode and tried uninstalling and reinstalling and nothing is working. I've even tried on Google Chrome and Internet Explorer and I'm getting the same errors. Ideas?

For some reason the image didn't post or I'm just to dumb to find it but here's the words:
<blockquote>"The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."</blockquote>
Also I forgot to add I can access it from my phone and from my laptop it's just my desktop which doesn't load it. I can also ping www.hotmail.com and everything indicates normal. I can access all other sites from my desktop it just wont load hotmail.

"The connection was reset" only in Firefox - why?

I have a site that consistently gives "The connection was reset" every three or four clicks. Refreshing brings the page up fine. Server logs show no errors whatsoever, the hits all show 200 responses with no errors logged by back-end code. This only happens in Firefox. IE, Safari, Opera all work fine.
I've tried clearing cache, cookies, etc.
I've tried reinstalling Firefox.
I've tried reinstalling an older version of Firefox in case it's a recent bug.
I've tried disabling DNS prefetching.
I've tried just about every other remedy I can find on the internet.
Is there any kind of HTML or JavaScript that would cause the browser to throw a fit for no apparent reason?
Thanks.

I found this answer on this very site. I had the same issue and it was fixed instantly this way. It still does not answer why it happens though. I expect it will happen again sometime so keep this in the back of your mind for next time it occurs.
[http://support.mozilla.com/en-US/kb/Error%20loading%20web%20sites#w_interrupted-or-reset-connection Error loading web sites]
"If you can visit the website in other browsers but not in Firefox:
1. At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History....
For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History....On the menu bar, click on the Tools menu, and select Clear Recent History....At the top of the Firefox window, click on the Tools menu, and select Clear Recent History....At the top of the Firefox window, click on the Tools menu, and select Clear Recent History....On the menu bar, click on the Tools menu, and select Clear Recent History....
2. In the Time Range to clear: drop-down, select Everything.
3. Click the arrow next to Details to display the list of items that can be cleared.
4. Select both Cookies and Cache.
5. Click Clear Now. "

The connection was reset + Secure connection failed

Hello, I am using firefox on the web and I keep encountering the same error message that the connection was reset when I try to access webpages. Following the article at https://support.mozilla.org/en-US/questions/1024256 did not solve the problem as it only fixed it for google.com and no other website, however when I hold down shift and reload the page it will reload, sometimes in basic html. Operating in safe mode will bring up these pages in basic text without graphics.
Sometimes, it will instead show the message Secure Connection Failed for trusted websites such as news agencies.
I have disabled my themes and add-ons but the problem still persists.
I woud like some guidance on how to go about fixing this problem. Thanks! :)

Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details" to expand this section.
If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Accessing websites running on non-standard ports or with self-signed ssl certs?

I've got some sites running using self-signed ssl's that also run on non-standard ports. Firefox home doesn't seem to open these pages it just sits there with the spinner loading and a blank screen...
Anyone else noticed this?

If the ASA is using a certificate issued by a CA that is in the client's trusted root CA store, then the ASA identity certificate does not need to be imported by the client.
That's why it's generally recommend to go the route of using a well-know public CA as they are alreay included in most modern browsers and thus the client doesn't need to know how to import certificates etc.
If you are using a local CA that is not in the client's trusted root CA store to issue your ASA identity certificate or self-signing certificates on the ASA then you need to take additional steps at the client.
In the first case, you would import the root CA certificate in the trusted root CA store of the client. After that, any certificates it has issued (i.e the ASA's identity certificate) would automatically be trusted by the client.
In the second case, the ASA's identity certificate itself would have be installed on the client since it (the ASA) is essentially acting as it's own root CA. I usually install them in my client's Trusted Root CA store but I guess that's technically not required, as long as the client knows to trust that certificate.

In FireFox 9, loading secure web pages running on non-standard ports works just fine. In FireFox 10, those same pages do not load and a "The connection was reset" message is displayed.

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