In games it tells me verification required when I try and purchase then sends me to itunes I re enter credit card and it tells me credit card payment unavailable please try later in red please help
GGoing on for hours anyone else having trouble
I go to itunes support for complete my transaction,but I dont know what I have to do after
Similar Messages
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hi I am Del
I am trying to rent a movie on my Apple tv keep getting the message - verification required before you can make purchases you must go to the itunes store on your computer and verify your payment information
ThanksHave you paired your Apple Tv with your iTunes account? That's how rentals and purchases are billed. If, however, you have already done that it is possible that there is a glitch in the system. I've had that happen occasionally and it usually goes away if I reset Apple Tv. On one occasion that I didn't work so I had to go to iTunes and deauthorize and then authorize this computer. Also, check to see if your Home Sharing is on (under File in iTunes). Hope that helps.
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I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information ? Done and still aren´t able to rent.
Hi.
You will need an iTunes acount !! then just log in to it and confirm your card payment details.
I've don the same think!! good luck! it works for me. -
my phone when attached to the charger boots up reaches the password screen, i enter my password and it goes to home screen then shuts itself off and reboots. is my phone possessed or how can i fix it? can i get the data off of it even if the phone is not salvageable? thank you so much in advance for your help!
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery... -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.AP.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
i just got a new iphone 5C and it wont show up on itunes under devices. my old iphone and my ipod nano both show up. help! i tried all of the apple 'solutions' and none worked. the only thing i did not do was delete and reinstall itunes because i did not want to lose anything
As you connect your ipod to iTunes, an option in the upper right of the screen will appear. When you click this, it will show the different menu for your ipod.
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I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?
Are you getting an error message number with your error message? If so, what number are you getting?
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I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?
Hi bibisandoval,
Thanks for visiting Apple Support Communities.
If the movie has completely downloaded, I recommend deleting the movie and downloading it again from your list of purchased movies. See this article for the steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the movie, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Regards,
Jeremy -
Help? I got a visa giftcard and I had put it on iTunes. Now it's done and has no money in it but every time I try to get a free app it says u have an unsufficient amount. Can any1 help me
You have an outstanding balance in your account. You have to add a payment method to satisfy that balance before you can do anything with the account including purchasing free updates and free apps.
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I have iphone 4s and can't send MMS. I contacted Sprint, they checked everything and it is fine. The advised me to contact Apple. I tried to reset all settings, shut down the iphone but still MMS doesn't work. Plz help!
Did you already try to set it up as new device?
How to back up your data and set up as a new device
iOS: Wi-Fi or Bluetooth settings grayed out or dim -
Anyone know who I can contact besides 1800myiphone, to see if I can get my itunes (my songs) re-placed on my phone. My elderly parent delected the itunes icon (she says she didn't know what it was) and moved it to the recycle bin, and then deleted it. Any help would be appreciated, have spent some time on phone with 800-my-iphone, and got a website, which hasn't helped a bit.Thanks,
It is the users responsibility to maintain a backup of their files.
If you have failed to keep a backup, that is not good.
If the content is on your iDevice and it was purchased via iTunes, connect the device (DO NOT SYNC) then select File > Transfer Purchases.
If the content is on the device but was not purchased via iTunes, you're out of luck mostly. Do a google search, you can find utilities that will allow you to extract the content.
If you are in the US and running iTunes 10.3 or later, there is an option to redownload previously purchased iTunes content. To do this, in iTunes select Purchased, then at the bottom select Download Previously Purchased. There are options for Music, Apps, and iBooks. Select the "Not in My Library" option and download what you want. -
I am trying to purchase a movie through the itunes store on my Apple TV, but it's saying that my Apple ID has been disabled and my account is perfectly in order and verified. Someone please help me.
Check your error message and see below.
Disabled for security reasons read this: http://support.apple.com/kb/TS2446
For something else read this: http://support.apple.com/kb/HT5699
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