In-Home Agent and Windows 7, 64 bit

I tried this earlier in response to a message and  got no response. I will try again. The In-Home Agent may be supposed to work with Windows 7, but it falls quite short on my Windows 7-64. The TV section is fogged out and has no information. It will not retrieve SSID or WEP keys, but only comes up with a blank screen (i.e. nothing happens). It finds no Verizon e-mail on my computer. There is a possible javascript problem:In closing the Agent, "an error has occurred in the script on this pageLine: 1Char: 1Error: Invalid Character URL: file://C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/hnm/js/contentslider.js
Besides the javascript error, another problem might be that my e-mail address is [email protected], which then relays it to [email protected] I am not about to change that. Can the agent be made to work properly?

davidh1 wrote:
Could you guys at least make it FAIL on Windows 7 64-bits?  Every time I need something I get prompted and re-directed to use InHome agent.  I have Windows 7 Ultimate 64-bit and the inhome agent takes liek 4-5 minutes to come up, the feedback button takes like 3 minutes to "load a form" and then gives you a blank page, nothing works. I hate it that something that should take 30 seconds to do causes me to spend 1/2 an hour fighting your software. The same goes for your website, unfortunately. I like Fios, but when I recommend it I tell people "Verizon has just about the WORST support software in the industry". Don't expect a lot from their web site, their voice mail on a PC, their order management system, etc., etc., etc".  Very aggravated. Dave I have to agree with Dave.  I also have W7 Ultimate x64 and I removed the V* sw because it was bloatware.  Also, it's ridiculous that sometimes it takes forever for the V* website to load when I don't have a bandwidth issue (I've run speedtest while waiting for the V* site to load). As far as IHA, the messages weren't very helpful.  When will V* start to care about the user experience, especially from a support perspective?  I also tell everyone that FIOS is great, as long as it works.  If you need help, fugitabotit! Ordering things on the web should be easy, like DirecTV, not a CF like the V* site.  If I could get the HD D* signal, I'd go back, just because the user experience is so much better than V*...

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