In home agent and Windows 7

My laptop uses Windows 7 and the in-home agent installed but said support for my OS was unavailable. What steps do I take to manually setup my laptop to the 9100EM router?

If you're connecting the laptop by a hard wire, just connecting the ethernet cable should provide a connection, provided that the LAN connections TCP/IP settings are set to use the router's DHCP.
If you're connecting wirelessly, simply select the E/SSID or network name from the list of available networks. You can get this list by clicking on the network icon in your system tray by the clock. When you go to connect to the network, it'll ask you for an encryption key. You want to input the WEP key. Both the ESSID and WEP key can be found on a label on your router.
Alternatively, I've heard that in-home agent will run in Windows 7 but you have to enable compatibility mode for XP or Vista when you run it.
Kevin
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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