In hotmail, get "message too wide" error -- windows says it is a firefox issue

Received messages in hotmail come in with "message too wide" to fit the screen. Hotmail is absolutely useless in terms of fixing this, and says it is a Firefox issue. I get the same runaround from Adobe, BTW -- say I have to run Windows Explorer to get proper downloads -- are they doing this on purpose to make Firefox harder to use? What can I do?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

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    Date: Fri, 22 Nov 2013 09:16:08 -0800
    From: [email protected]
    To: [email protected]
    Subject: Blank registration screen on CS3... do not get error window saying "Never Register"
        Re: Blank registration screen on CS3... do not get error window saying "Never Register"
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         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5865985#5865985
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5865985#5865985
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