In Illustrator CS4 in Mac OS 10.6.2 my windows are blank

When I open Illustrator CS4, and open a new or older document, the windows (action, brushes, layers, pathfinder, etc) are blank. If I close and reopen Illustrator I have a 50/50 chance that they will appear. At times I have had to close and reopen numerous times. Any thoughts? No new hardware or programs added since installation of CS4.(I already uninstalled and re-installed)

Dumping preferences was done. Restarting as you suggested has opened another symptom - I do not get a dialog box and most plugins don't load. I can use the program but with limited features. I have restarted normally for twenty times in a row and the windows are showing. So we shall see.
Hopefully it will behave itself.
Thanks,
jm

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Problems Installing Adobe Illustrator CS4 on Mac OS X Yosemite

Hi all,
When trying to install Illustrator CS4 on Mac OS X Yosemite, I receive an error: "required resources are missing."
Previously, I had problems using Illustrator CS4 when I upgraded to Yosemite, due to an error with the plugin "photoshopimport.aip." I had attempted to uninstall Illustrator, but the uninstall also gave me errors. I ultimately used the CC Cleaner Tool to remove Illustrator.
Now, however, I can't reinstall Illustrator CS4 either! I use the version provided on Adobe's website, so it's not a problem with a physical DVD.
Any ideas for potential solutions? Many thanks!

I don't have an Adobe installation log, and it's not hidden either. I tried installing Illustrator CS4 again, and I noticed that the install fails while ~80% through an "initializing" step. So, it fails before it even starts to generate an install log! I re-downloaded it and had the same error.
I did notice that I have some errors in the Adobe CC Cleaner Tool when I was removing Illustrator CS4. If you look at my first post, I couldn't use it, or uninstall it, so I simply used the Cleaner Tool to remove it. There are some errors in the Cleaner Tool log, such as this one:
2014-11-02 15:11:19.319 Adobe Creative Cloud Cleaner Tool[1573:8801317] The following session will be removed: bf2f18d647916c8449e4a221e4609a2
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] Deleting the payload: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94} from the table ribs_payload and other associated tables for payloads
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] ERROR: Cannot delete the payload due to constraint: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94}
To make things worse, Adobe Support Advisor has been discontinued, which could interpret errors contained in Adobe logs.
I contacted Adobe support via chat, and they simply told me that Illustrator CS4 was not supported for Yosemite, and did not offer any further help or information...
Any other ideas? Or am I simply stuck??
Thanks for all of your advice!

Is there a way to change the default export filetype in Illustrator CS4 for Mac OSx

Hi,
I do a significant amount of exporting from Illustrator and always need my images exported as JPG. The default filetype for exporting in CS4 (for mac) is PNG, and I can't find a way to change this. Since I always want to export as JPG, I feel like I should be able to set that as a default.
Am I missing something? How can I change this default?
Thanks,
Chris

You can create an action.
Record the action then go to file export select jpeg and then the quality etc and then exort and stop recording the action give it a keyboard shortcut.

Install Illustrator CS4 on Mac OS X

Is it possible to install Illustrator CS4 on a MAC OS X Version 10.4.11
on a: Dual 1Ghz PowerPC G4 with 1 GB RAM
Currently I have installed the Adobe Creative Suite 3.
Thanks.

Yes, according to Adobe's system requirements:
http://www.adobe.com/products/illustrator/systemreqs/?promoid=DRHWY

Problem reinstalling Illustrator CS4 on Mac Intel

I had Illustrator CS4 installed in my Mac Mini Intel OS 10.6.8 and it worked fine, but I had to reinstall it and now I cannot print from Illustrator, it freezes Illustrator.
I already uninstalled using the Uninstaller and reinstalled it three times and the same problem remains.
If I open the Illustrator file in Photoshop CS4 I can print with no problem.
Any help is welcome .
Thanks

Illustrator acesses different parts of the .ppd so possibly could be part of the problem. Look at your print settings, try bitmapping everything, by sliding raster balance to rasters. Will say custom after you click ok, not medium resolution. Then check the Graphics tab above advanced and what postcritpt level you have set.
Is your iMac that works using the same exact .ppd?

Illustrator CS4: Exporting as cropped image, unable to define Crop Area or Crop to Artboard

Preface: I am using Adobe Illustrator CS4 Design Premium, Windows version.
I am currently designing some projects in Illustrator CS4. I am NOT using multiple artboards, only one. On previous versions of Illustrator, users could simply Export> an image as a JPG, and the image would be appropriately cropped to either the Document size, or predetermined Crop Area marks which were easily chosen in the Object dropdown menu.
Since the ever useful Object > set cropmarks function was removed with the advent of CS4, I am unable to Export an Illustrator file as a high-res JPG or TIF using the supposed Artboard as the cropmarks. In other words, when trying to export my project, the saved/exported image includes all content placed in the document, even material that extends beyond the Document size or Artboard size. Why is this? What am I overlooking?
In the Artboard dialogue or settings, I cannot locate any option to set the Artboard as the default crop area for Exporting, saving, and printing, etc.
After doing a bunch of research trying to find a fix, I have only discovered that there are thousands of other people posting on various forums regarding this same issue, so I think a detailed and complete explanation or instruction on how to do this would be very helpful and appreciated.
Other than in the Save For Web & Devices settings, there seems to be no options to Export using cropmarks, or export a file to be properly cropped to the Artboard dimensions. Again, I know this function is possible when Saving for Web, but not with a normal high resolution Export as a flattened image such as a jpg... or at least I can't find out how.
Any help is appreciated, thanks.

Yeh this is pathetic and in my opinion a bug or false advertising. Since they haven't fixed it i believe this is false advertising and misleading for users who may have upgraded for this "feature".
I do know some CS2 users who are holding out from upgrading for this reason!!
I wonder what CEO's or higher ups would say if they heard or could understand this issue...How does program loose features meanwhile Adobe has how many billions in resources to fix these type of issues for their users who paid a pretty solid chunk for software that should work properly.
Need some competition to fire them up! (any alternatives to illustrator anyone actually using?)

On startup of Mac Mini running OS Mavericks login windows are invisible. Login is possible but there are no white boxes for username and password. Keyboard inputs also do not display.

Mac Mini with 2 Ghz Intel Core i7 running OS X 10.9.1. Recent problem with startup screen where I get a gray startup screen that is blank and does not show the login windows for username or password. Mousing over where they should be does provide a cursor change and I can click into the invisible window and login. Also, I can just type the information and hit enter and login without problems but the keystrokes do not appear either. This is not a big problem if I make sure that I type my login information correctly, but if I make a mistake it can be difficult make sure I am in the right place before I retype. Any ideas why the screen is just gray and does not show the windows? Once I type in the login info in the invisible windows and hit enter the computer starts up, loads finder, and runs without any other noticeable problems.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Illustrator CS4 mac file won't open on a PC

Hi,
I'm trying to open a .AI file made on Illustrator CS4 for Mac on a PC at home and it won't open. Do the two versions talk to each other or I'm just losing my time? On my PC I have CS4 as well.
I've tryied saving an EPS for CS4 and CS3 and it won't work either.
Can anybody help?
thanks

Ok, guys, sorry.
I had to wait to get the lines of the crash. To be more specific, then:
Mac: Illustrator CS4. Using a Mac OS X 10.4.11
PC: Illustrator CS4. Using Windows Vista Ultimate.
About transferring the file, I tried sending it by e-mail form Entourage (with "Encode for any computer, Apple Double") and also saving it on a pen drive. Saved the file as a CS4 .AI
About opening the file, I tried to open it by clicking on the file and dragging it on the opened Illustrator window.
Error (The same for other files):
Cant'open the illustration. The illustration contains an incomplete or garbled object description.
Offending operator: "%AI10_EndSymbol"
Context:
U
%/ArtDictionary:
9()XW
%AI10_EndSymbol

Illustrator CS4 won't download from Adobe site

Hello!
I would appreciate some help. I bought Photoshop and Illustrator CS4 for Mac on disc a few years ago and have since lost the discs in one of my moves. I want to install them both on a different Mac so I found where to download directly from Adobe (http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html). I clicked on on the link to download Illustrator File 1 of 1 for Mac OS X and it initialized a download but after waiting half an hour nothing had actually downloaded (it was still stuck at 0 of ___). I cancelled it and clicked on the link to download Photoshop and it instantly started downloading and I had the program installed in a few hours. Went back to Illustrator and tried again, but the same thing happened (as in, nothing actually downloaded). I don't see what I can possibly be doing wrong and can't find a way to actually contact Adobe, and I would love some help - I really just want to get this set up!
Thank you so much!

beadandreel,
I believe you should try a chat here,
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html
or here,
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html

Artboards disappearing in Illustrator CS4

I'm using Illustrator CS4 on Mac OSX 10.6 and have created a 12 page document for folks at work.
Every time I re-open the document to make amends all but the first artboard have disappeared.
All the artwork content is still there, layers are fine etc but where the outline of the artboard page was there are now only guides Which are added to a layed named 'Guides For Artboard'.
When I create a PDF of this file it only does the one, first page. It's like it doesn't realise the rest of the pages exist.
But this doesn't happen to every document. It keeps happening to this one, it's happened to others but then when I open them again later they are fine.
Is this a bug??
This file was created new in CS4 and is only edited by myself on the same machine.
Any suggestions would save me some serious grief!!
Ta

No it's saved as a CS4 ai file.
But that did get me wondering, so I saved it as a AI CS3 file and upon reopening that it's done the same thing, added guides where my artboards were.
That makes sense as CS3 doesn't support multiple artboards.
But I am saving all my artworks as CS4 files and it's doing this to some of them which is what I don't understand.
Just wondered if there was a setting i'd missed or something

Illustrator CS4 "save as PDF" Glitch

I am using adobe illustrator CS4, on mac snow lepord OS X 10.6.5
Everytime i have a AI file or any type of file and want to use the "save as" option, when i select PDF illustrator freezes completely. I have to force quit and restart to resume work.
My work around has been to save as an AI file, open that file in adobe Acrobat Pro 9 and "save as" PDF thru that program. That works everytime. But the "save as" PDF option in illustrator freezes everytime i use it.
Anyone else have this problem?

I have a MacBook 2.2Ghz 4GB RAM, runs clean with a 640GB HD, with more than half free space. But anyways...
THANK YOU VERY MUCH. Trashing the illustrator prefrences completely solved the problem. Thanks Again!!

Illustrator CS4 saving two copies of EPS each time

Hi all. My copy of Illustrator CS4 for Mac has recently started saving two copies of every EPS file that I save – eg. if I create an illustration, then choose "Save as" and save my file, I get "name.eps" and "name-01.eps". Any help would be much appreciated.
Thanks
Jason

Hi Scott,
"Use Artboards" was checked, and unchecking it has solved the issue – although I was only using one artboard.
Thanks for your help.
J

Drop Shadows and Transparency in Illustrator CS4

here's what's happening in Illustrator CS4.
Create a new document
In Attributes, check overprint fill
Add any text
Apply a drop shadow
Dave as Illustrator EPS - during save, set Overprint to "Preserve"
Once saved, you get the dreaded white box behind the drop shadow.
Is there any way to preserve transparency in Illustrator CS4 when applying a drop shadow?

First why are you using eps which does not support transparency except as one bit?
Why not as ai or pdf?
But you can try to use a tiff preview and select transparent there but Macintosh preview should make it so automatially.
here is the difference the top is the eps and the bottom .ai

Broken Illustrator CS4 "Open With" File Association

I want to open an SVG file, using Illustrator CS4. (I have the Design Premium Suite.) I cannot get it to open from Windows Explorer in CS4. Double-clicking the file opens it in CS3. Here's what I do and what happens:
1. Right-click on the SVG file in Windows Explorer.
2. Choose "Open With." A menu of programs pops up. Illustrator CS4 is not in the list, but CS3 is.
3. So I click on "Choose Program" to find CS4. The "Open With" window opens.
4. "Adobe Illustrator CS4" is not in the "Recommended Programs" list, but it is in the "Other Programs" list. However, I note that its listing has a generic icon, instead of the "Ai" CS4 icon.
5. I click on "Adobe Illustrator CS4" expecting the program to load. Instead, an error message pops up: "<filepath and filename.svg> is not a valid Win32 application."
So I started over:
1-4. Same as above.
5. Click on "Browse" to find the Illustrator.exe program file directly. I did this twice:
     a. First with the "Adobe Illustrator CS4" shortcut at: "C:\Program Files\Adobe\Adobe Illustrator CS4\Adobe Illustrator CS4.lnk". This takes me back to the "Open With" window, with the bad "Adobe Illustrator CS4" listing highlighted.
     b. Then with the actual program at: "C:\Program Files\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe". This takes me back to the "Open With" window with "Adobe Illustrator CS3" highlighted.
What can I do to fix this?
Additional notes:
1. I was able to use "Open With" to specify several browsers to open the SVG file. So the problem seems to relate specifically to the links to Illustrator CS4, rather than any overall "Open With" functionality.
2. Right-clicking on an EPS file, and choosing "Open With," behaves exactly as right-clicking on an SVG file.
3. Right-clicking an AI file show two instances of "Adobe Illustrator CS3"-- one with a CS3 icon and one with a CS4 icon. Clicking on each entry opens the correct program for the icon, however.
How do I also fix this?
Mike
Message was edited by: Mike Wickham

First an update: I compared registry entries with the CS4 installation on my laptop. I saw that quite a few of the Adobe.Illustrator.<etc> keys were
missing, and many of the ones that were there had CS3 paths listed instead of CS4. So I uninstalled Illustrator CS4 and reinstalled it. That fixed some
problems. I also, in Windows Explorer, used Tools> Folder Options> File Types to change Illustrator CS4 to the default program to open AI, EPS, and
SVG files. I chose "Advanced" and "Edit" in the File Type dialog and noticed that some of the entries for open were missing the "Open" action. So I fixed that.
I've got the AI, EPS, and SVG files where I can open them with the correct programs now, but there are still some weirdities using right-click and Open With:
For AI files:
    There are two instances of Adobe Illustrator CS3 listed. One has a CS3 icon. The other has the CS4 icon. The AI file opens with the program
associated with the icon. If I choose Open With, then "Other Programs, there is a listing for Adobe Illustrator CS4, but it has a generic window icon and does not work. I get the "<path><filename>.ai is not a valid Win32 application" error.
For EPS files:
There are also two entries for Adobe Illustrator CS3, again one with a CS3 icon and one with a CS4 icon. Again they both open the program that matches the icon. There is also an Adobe Illustrator CS4 listed, but it has the shortcut icon for CS4 (the one with the arrow). It opens CS4. If I choose
Other Programs, the non-working, generic icon Adobe Illustrator CS4 is also listed.
For SVG files:
There are also two Adobe Illustrator CS3 listings, one with a CS3 icon and one with a CS4 icon. There is also an Adobe Illustrator CS4 listed, but with the shortcut version of the icon. They all open the program associated with the icon shown. If I choose Other Programs, the listings and icons under "Recommended Programs" are correct for both CS3 and CS4, plus there is a CS4 listing with the generic icon.
Is there any way to fix this stuff without uninstalling/reinstalling the whole Design Premium suite? While the reinstall of Illustrator CS4 did fix
some things, it also broke some. It reinstalled a bunch of ancillary programs, like ExtendScript that I didn't tell it to reinstall. I ran Adobe
update and now ExtendScript and and Adobe Drives service update fail to update. I ran the update from Acrobat. Looking in Illustrator, the update
button is grayed out and completely unavailable.
Mike

Activate copy of illustrator cs4, i have CS3 design prem. installed

One of my users has a copy of CS3 design premium installed and we bought a copy of Illustrator CS4 to install on his machine. After the install it asks me for the CS4's S/N then asks me to supply a serial for any previous copy of illustrator cs3/cs2/cs and this is where the problem is. I dont technically have a serial for any previous copy of illustrator CS; i have serials for the full Creative Suite 3 Design Prem and when I try to punch in that serial it doesnt like it. so now currently the user is using Illustrator CS4 in trial mode...
All copies are legit - media in hand

If I understand correctly, you're out of luck. I think you can install an upgrade for the entire suite or an individual application depending on what you had purchased and installed before. The AI 14 (CS4) upgrade installer is looking for a standalone installation of an earlier Illustrator. The CS3 suite serial number, therefore, is not recognized.
It's all very silly to me, but if I'm right about this, your only recourse is to purchase the CS4 suite or the full install (not upgrade) version of AI 14.
Hope you kept your receipt for the AI 14 upgrade version.

In Illustrator CS4 in Mac OS 10.6.2 my windows are blank

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