In Illustrator CS5, while file saving and opening, the PARM error shown. How to fix it.

In Illustrator CS5, while file saving and opening, the PARM error shown. How to fix it.

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  • Illustrator CS5 .ai files won't open

    Everything is working fine with opening .psd files in photoshop.  Everything was fine a few days ago opening .ai files with Illustrator.  Now I can't open any .ai files most of the time.  My computer will start up Illustrator but no file will load.  Occasionally,  the files I tried to open will all open and load at once after a reboot.  But after the reboot, the files will not open again.  I uninstalled Illustrator and reinstalled, however, this has not fixed the problem.  I'm also having trouble exiting out of Illustrator, it won't let me close the program at times. I'm using a Macbook Pro with the Lion OS.  Any ideas of what to do?

    On my Windows Box, I re-deleted my prefs (out of curiosity) zipped the old prefs, then deleted the files (in case I needed to restore something). When I reopened Illustrator, I opened my first file (no problem). Then my second this time, rather than nothing happening, I received an AppCrash error for BIB.DLL shortly after the message (can't open illustration). I close AI, then open the file that gave me the "can't open illustration" error. After a little research for the BIB.DLL it looks like it might be a corrupt font. This is something different from any Mac problem because of the different ways the two systems handle fonts.
    On the Mac if I were running into the same error it would more than likely be something related to permissions if it started happening on its own or a corrupt typeface. If your printer driver was corrupted, then maybe there is an underlying hardware issue (drive about to fail) or software issue (corrupt driver, OS, etc). Disk Utility repair permissions doesn't fix everything. You might want to run an app like Onyx or something that will go over your permissions in greater detail (Disk Warrior perhaps).
    If that doesn't work I would one-by-one remove different settings, remove all non-essential fonts, and go forward to see what's causing the issue. If a reinstall didn't fix it, then it's something not removed by the reinstall like a pref, a fontlst, or a corrupt typeface.
    Prefs on the Mac can reside in more than one location. There is a good reference on here:
    How to Delete Illustrator Prefs on a Mac | eHow.com
    http://www.ehow.com/how_12113098_delete-illustrator-prefs-mac.html#ixzz1p1SDYmw4

  • CS5 Suddenly Stops Saving and Opening PNG & GIF Files

    CS5, windoze 7, 64 bit.
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    Bridge says it's missing a/the java plug-in. Huh? Java is up to
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    Kind of you to reply and offer assistance - thanks.
    First, I'm inquiring for my wife. I.e. I'm not the user. She's not all that comfortable with using Forums.
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  • When installing Flash, it stops right around the begging while, "Trying to connect to the server", anyone know how to fix this?

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    Do those folders exist on the server?
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  • Illustrator CS3 freezes when saving or opening ANY files

    Yesterday while running Illustrator (13.0.0), Photoshop and AfterEffects (CS3 for all), Illustrator suddenly started hanging (spinning beachball) when I tried to save a small file. Subsequently noticed it would no longer open files, or save any other files - always spinning the beachball when opening or saving. Force-quitting says "Illustrator not responding".
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    Donna - Fortunately I did get Illustrator saving and opening again, unfortunately I'm not exactly sure what solved the problem. I went through the routine of dumping prefs a few times, restarting, etc., but also added a string of expletives along the way, and eventually the thing just started to work again.
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  • How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tri

    How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tried to reopen and now it won't work. I am using Adobe InDesign CS5. It is the only version on my comp. I have tried opening on another comp & copying the file – same error comes up. PLEASE HELP

    First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
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    [Ann] Identify Your InDesign File
    If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
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    CS8 = CC v10 = CC-2014 or CC2014.1
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  • Some InDesign CS5.5 files won't open until force quit and relaunch the application (Mac) ?

    Some InDesign CS5.5 files won't open until force quit and relaunch application (Mac). It seems that this occurs rarely, but once it does it on a file, it happes every time.
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    Is your Indesign updated to 7.5.2  ?
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    I have pre 08 iphotos saved on disk. When I try and open the  disk in I photo on macbook pro I get the following message Unreadable file, The following file could not be imported.(The file is in an unrecognized format)

    Here's a test you can run:
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  • I just updated my Mac to the new op system and when I tried to open my Ai it gave me this message, "To open "Adove Illustrator CS5.1 you need to install the legacy java SE 6 runtime."

    I just updated my Mac to the new op system and when I tried to open my Ai it gave me this message, "To open "Adove Illustrator CS5.1 you need to install the legacy java SE 6 runtime." I updated my Java to 8 and it still won't open. I tried to update my Ai to 11...it won't update.

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    http://support.apple.com/kb/DL1572
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  • I have just updated to Pages 5.1 and now the templares which I have saved do not displat the header and footer which they were saved with in the previous version.  How can I have the header and footer included when I open a template?

    I have just updated to Pages 5.1 and now the templares which I have saved do not displat the header and footer which they were saved with in the previous version.  How can I have the header and footer included when I open a template?

    That is becuase Pages 5.1 has numerous unnounced surprises for the unwary user.  Among the surprises:
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    - it strips out bookmarks without wanring (yes, all those bookamrks you laboriously put into a document: poof! Gone.)
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    -ability to set defaul zoom
    -ability to see comments while editing
    -ability to print comments
    -ability to read RTF files
    -ability to drag in hyperlinked ted from a browser
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    Fortunately for you, the previous version of Pages is still on your system.  Export any documents you may have created or edited with Pages 5.1 (another great surprise: files created with version 5.1 cannot be read by any previous version of Pages: not just 4.3 but even 5.01!).  Then trash 5.1 and use 4.3 until (unless?) it is stable and has a reasonably robust feature set.

  • Illustrator CS5 just won't stay open

    I have looked all over the forums and elsewhere to find a solution to this, but so far, I haven't been able to resolve it. I noticed many other people have had this problem, and it was resolved in many ways, but none of those ways worked for me. This is the trial downloaded from adobe.
    My info:
    Windows 7 Home Premium, 64-bit
    4 gb ram
    AMD athlon IIX2 Processor
    Both Photoshop and Illustrator load and run very fast on my laptop, so performance really isn't an issue.  I've never had this problem with photoshop.
    Illustrator cs5 worked fine since last night. After working on a file, I restarted and Illustrator loads and opens, but doesn't stay open. It closes about 3-5 seconds after it opens, so I can only assume it crashed without any error message.
    The starting logo never completely loads all of the font list. It usually gets to about 80% and then opens and closes automatically.
    So far, i've tried:
    uninstalling illustrator and reinstalling it -- did this 3 times
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    deleting the illustrator profile
    temporarily removing the fonts in C:/Windows/Fonts ... some fonts could not be moved due to the fact they were in use/system fonts
    updating illustrator CS5 to "fix" the bugs ... it doesn't seem to improve anything
    Looking in the event viewer for errors, I found this:
    Faulting application name: Illustrator.exe, version: 15.0.1.399, time stamp: 0x4c57c1d9
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x6ec08639
    Faulting process id: 0xa58
    Faulting application start time: 0x01cb73dd36ec5614
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: unknown
    Report Id: 7b1d928a-dfd0-11df-ab15-705ab6e1e86d
    not sure if any of that has to do with why it crashes.
    nothing worked. The strange thing is, if I open an .EPS or .AI file with illustrator, illustrator will stay open as long as my mouse is over a context menu. If i'm quick enough, I can open .EPS files in illustrator and then save them as .AI files, but as soon as I close the menu, illustrator quits.
    So, this is incredibly fustrating. I have to do a vector project in illustrator and obviously can't ... i've been quite desperate in trying to find other vector programs, but i'd rather not need to learn a new program when I can use one I already have.
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    Any help will be appreciated. Thanks.
    Message was edited by: MissaMoonlight
    Message was edited by: MissaMoonlight
    Message was edited by: MissaMoonlight

    I did as you suggested and removed my prefererences and workspaces. It still closes.
    Also, I do not use adobe acrobat, it isn't installed on my computer. I have no issues hovering over the menus in AI -- hovering over the menus and opening them is the only thing that keeps AI open. As soon as I take my mouse off the menu, AI closes.
    The only way to keep AI open is to interact with the menus. Any dialog box keeps it open. As soon as you close the menu or dialog, AI closes as well.
    Does this
    Faulting application name: Illustrator.exe, version: 15.0.1.399, time stamp: 0x4c57c1d9
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x6ec08639
    Faulting process id: 0xa58
    Faulting application start time: 0x01cb73dd36ec5614
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: unknown
    Report Id: 7b1d928a-dfd0-11df-ab15-705ab6e1e86d
    or this
    Log Name:      Application
    Source:        Application Error
    Date:          10/25/2010 4:55:12 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MissM-MissM-PC
    Description:
    Faulting application name: Illustrator.exe, version: 15.0.1.399, time stamp: 0x4c57c1d9
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x6d7085eb
    Faulting process id: 0x824
    Faulting application start time: 0x01cb7486e3b5108e
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: unknown
    Report Id: 28887847-e07a-11df-aee0-705ab6e1e86d
    explain anything?

  • CS5: double-click on file does not open the file

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    Marian Driscoll wrote:
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  • Illustrator CS5 crashing on saving

    My illustrator is crashing on saving files.
    I thought it was issue with network. i copied files to desktop and still it crashes.
    event log is :
    Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
    Faulting module name: AGM.dll, version: 4.20.69.9418, time stamp: 0x4c296457
    Exception code: 0xc0000005
    Fault offset: 0x00240f9d
    Faulting process id: 0x1624
    Faulting application start time: 0x01cd811d5abc3a74
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll
    Report Id: a320eb53-ed10-11e1-ab6a-5c260a2a417e
    ================
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> 
    - <System> 
    <Provider Name="Application Error" />  
    <EventID Qualifiers="0">1000</EventID>  
    <Level>2</Level>  
    <Task>100</Task>  
    <Keywords>0x80000000000000</Keywords>  
    <TimeCreated SystemTime="2012-08-23T10:52:31.000000000Z" />  
    <EventRecordID>5581</EventRecordID>  
    <Channel>Application</Channel>  
    <Computer>LC000438</Computer>  
    <Security />  
    </System>
    - <EventData> 
    <Data>Illustrator.exe</Data>  
    <Data>15.0.2.399</Data>  
    <Data>4ce0f2fc</Data>  
    <Data>AGM.dll</Data>  
    <Data>4.20.69.9418</Data>  
    <Data>4c296457</Data>  
    <Data>c0000005</Data>  
    <Data>00240f9d</Data>  
    <Data>1624</Data>  
    <Data>01cd811d5abc3a74</Data>  
    <Data>C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe</Data>  
    <Data>C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll</Data>  
    <Data>a320eb53-ed10-11e1-ab6a-5c260a2a417e</Data>  
    </EventData>
    </Event>

    How to get the Illustrator crash report? This is from windows error Log
    This issue is happening when Save As or saving that particular file..
    Created new file on desktop added boxes and texts .. its all fine
    But i tried creating new file on the network drive it had showed the same issue ..
    aaarhhh .. its working fine today .. all the problems are gone ..
    except for that one file !!!
    Yesterday i wasnt able to save a new file without  error on that same location
    and even the save as was giving error!!!
    i cant explain this ... sometimes they make us believe in the supernaturals!

  • Illustrator CS5 closes right after it opens

    After many, many months of being a reliable companion, one of our Illustrator CS5 installations has suddenly started closing itself immediately after opening. We've deleted preferences, uninstalled and reinstalled the software, deleted all but the system fonts, created a new user -- all to no avail.
    At this point, we know the following:
    It's not a font issue (all but system fonts have been deleted).
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    It's not a plug-ins issue (software makes it to the workspace before closing).
    The splash screen says "Tryout Version," even though it's the regular software.
    We have a similar problem with InDesign CS5, but the rest of the suite works perfectly.
    The weirdness is happening on a Dell XPS 420 quad core, running Windows 7 64-bit. Everything else on the box is stable and reliable, and has been so for some time. The video card is an older nVidia, with the latest version of driver software.
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    I also started having this problem yesterday too. I tried everything from deleting all my fonts except the standard ones, deleting preferences and re-installing but nothing seemed to work.
    I fixed it though by doing the following:
    1. Going here and downloading the "amtlib.dll.rar" file.
    2. Extracting it to a folder on my HD.
    3. Navigating to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows".
    4. Copying (or cutting) and then pasting the "amtlib.dll" to the above folder overwriting the file that's there (you can back it up before hand if needed).
    I could then startup Illustrator CS5 without any problems. So there seems to be a problem with the "amtlib.dll" file, I don't know whether certain fonts can corrupt it or not but this fixed it for me.
    -Good Luck!!

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