In Itunes it doesn't have a sync or transfer purchase option they are shaded grey and I can't click on them, HELP!!
I can't click on either option at all and have tried everything. Itunes will sync with my sisters Ipad but not my Ipod. Please help!!
Did you check if there are any restrictions enabled on the ipod in Settings/General/Restrictions?
Is your computer authtorized for this iTunes account? About iTunes Store authorization and deauthorization
Similar Messages
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So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?
Ok, sorry. And yes, I just restored my iPhone as new and tried to put all the songs on there before I even restored with my previous backup, but it still does the same thing... even when I just checked the option to sync only "selected music or videos". How's that possible?
P.S. After I tried syncing with checked songs only, nothing showed up under Music on my phone and this message popped up in iTunes: "The iPhone "..." could not be synced because the sync session failed to finish." If you could, please tell me what that means, thanks. -
I can't use my iTunes card which I have 30 in the account i last used a credit card and I can't switch out of it
If you have an iTunes credit, any purchases will be processed against that credit first.
Cheers,
GB -
All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?
Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page. -
Since downloading itunes 10 my ipod's features are messed up and many do not now work. Currently my problem is I want to delete some apps. It no longer shows on the left side of itunes. When I click on apps at the top, the apps appear shadowed and i cannot click on them. If I check the box to sync them it says I will lose what's on my ipod and the things in my library will replace them. What should I do?
If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor? -
when I look at my I tunes library on my computer I have an exclamation point next to some of the songs and apps. when I click on this it tells me the original file couldnt be found. How do I go about finding the original file to correct this?
See this article: iTunes: Finding lost media and downloads
B-rock -
I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??
The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141 -
Can someone help me with this....please.
You can't permanently delete any items from your purchase history, all you can do is hide them so that they don't show in the Purchased tab for re-downloading : http://support.apple.com/kb/HT4919
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i need help!!!!!!
Do you get sound from the internal speakers? If you hold down the opt/alt key and click the speaker icon on the menu bar, what options do you have under 'Output Device'? Look into the headphone socket, can you see a red light?
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I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?
What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly. -
i cannot seem to find where the original file for tracks that have been imported from a cd are kept because they are not in the itunes folder, however the song is somewhere as it does show up on spotlight search and plays when i click it. where would i find it?!
It will be in the iTunes media folder location shown in iTunes prefs > Advanced.
Select the song, right click > Show file in Finder. -
I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts? Is there a way to transer from my main account their new accounts? And can I share music from my account with them?
You can't currently transfer content from one account to another account. As long as the tracks are on the computer's iTunes that they use/sync to, and your account is authorised on that iTunes, then they should be able to continue to use them.
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We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue. It used to work fine. I tried restarting my iPhone and syncing with iTunes. Neither worked. Please help!
Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.
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i am having problems with my ipod syncing all of my videos to my ipod from my itunes playlist, it will only sync about half even though they are all checked
I assume there is more than ample space remaining on your iPod to hold all the videos? Are you getting any error messages during the sync process?
Do all of these videos play okay in iTunes? Is the sync only checked songs and videos option enabled from under the iPod's Summary tab?
What other setting do you have enabled from under the iPod's video configuration tab in iTunes?
B-rock
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