In less than 2 weeks, I had a panic attack on my Macbook 10.6.8. What does this mean?
In less than 2 weeks, my macbook 10.6.8 had a panic attack. Shortly before it happened 2 weeks ago, I got this call from someone saying he was from Apple and he got a report that something was wrong with my computer. Since I hadn't called any one I thought it was a prank call and I hung up. Shortly after that I received the message to power down my computer. Do people from Apple make calls like this? I tried to find the number but I think it one of those caller unavailable, that's why I hung up. What could be causing this panic attack? Since 2007, it's happened before but few and far between. I did add new memory about a month ago but other than that, I've added nothing. I hope you can help me because I am on very limited budget and can't buy a new one. Thanks for your help.
The call as well as any similar email messages claiming to be from Apple are all phishing scams. We can't help you until you post a kernel panic log: Mac OS X- How to log a kernel panic. Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
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Panic! What does this mean???? help
Hi,
My macbookpro is just 3 weeks old and I already had 3 panics.....
Here is the log file for one of the event:
Mon May 28 18:34:45 2007
panic(cpu 1 caller 0x0035DF18): mbuf address out of range 0x1183000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x14203b68 : 0x128d08 (0x3cb134 0x14203b8c 0x131de5 0x0)
0x14203ba8 : 0x35df18 (0x3eb8f4 0x1183000 0x144eb78 0x206)
0x14203be8 : 0x23ab46 (0x25b70100 0x0 0x1e2 0x1)
0x14203cf8 : 0x23ed3a (0x2b8e394 0x25b70100 0x1 0x1e2)
0x14203d38 : 0x361033 (0x2b8e16c 0x0 0x25b70100 0x0)
0x14203dd8 : 0x35342d (0x2b8e16c 0x0 0x14203e9c 0x25b70100)
0x14203e08 : 0x34f370 (0x3478dd0 0x14203e9c 0x2d89004 0x0)
0x14203ef8 : 0x34f604 (0x3663dac 0x3478dd0 0x33 0x13a11930)
0x14203f58 : 0x379e23 (0x3663dac 0x2ff3cb8 0x2ff3cfc 0x0)
0x14203fc8 : 0x19b17e (0x2eb2900 0x0 0x19e0b5 0x2eb2ac0) No mapping exists for frame pointer
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Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
What does this mean?
Is there a fix?
Thank you.
Fredfredericlang,
Your plan sounds good to me, and yes, there could be some "intermittent" hardware failure causing the panics.
Before we go on, I want to establish that you should NEVER have a panic, provided you have three things:
1) Flawless hardware
2) A flawless installation (which is why we are "zeroing" and reinstalling)
3) No bad or conflicting kernel extension
To back this up, I will tell you that I have only had one KP on this machine, it was long ago, and it was due to a disk error (and thus a bad installation). Currently, my "uptime" is at 44 days, 13 1/2 hours, and I put this thing through its paces every day.
OK, well a 4th thing: Problematic peripherals.
Let's rule these out, one by one. Are you connecting anything that could cause panics, or is anything connected when they occur? No? Let's move on.
We are pretty sure we have ruled out a bad installation, and you are going to make double sure. Good.
Are you installing any third-party "haxies," or anything else that might place kernel extensions in the Extensions folder? Are you running the Migration Assistant to transfer stuff from a PPC machine? If you can rule this last one out, we are left with only one possibility...
HARDWARE! As I say, you should never have a single kernel panic. If you have narrowed it down to hardware, and they still occur, be firm! Insist, regardless of the results of any diagnostics, that you have a new machine, or a logic board/memory replacement. If necessary, escalate your case. Get this fixed, and get it fixed expeditiously.
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