In MacBook Pro when inserting cd/dvd disc, it is ejected with message, media is not supported

When inserting cd/dvd into disc drice, it is processed to some point and then ejected with message, media is not supported

Cleaning laser lens of your DVD drive with DVD drive cleaner and see if it works.
if it doesn't, make a Genius Bar appointment to show them about your problem.

Similar Messages

  • I have MacBook Pro and updated to OS Maverick. Now it says my iPhoto is not supported. Any suggestions?

    I have MacBook Pro and updated to OS Maverick. Now it says my iPhoto is not supported. Any suggestions?

    It should be made clearer that the iLife components are different for Mavericks:iLife: System requirements

  • Hp v195b flash drive shuts down MacBook Pro when inserted

    Hi I hope someone can help me solve this problem.
    I bought two hp USB flash drive v195b today and inserted one of them into my Macbook Pro 5,3 with Mac OS X 10.6.8
    When I inserted the flash drive a screen turned up in my computer and asked me to shut down my computer on the switch on/off button. This was the only thing the computer reacted to. Nothing else worked.
    I then inserted the flash drive in an older macbook with Mac OS X 10.4.11. In this one I could see it and I tried to make a partition using the disc utility tool, but the flash drive still makes my MacBook Pro shut down?
    Anyone tried this or have a suggestion to how I solve this?
    Thank you, Sanne

    Hi sannevils,
    With regards to your flash drive, the Beginning Help Guide states for technical support you would need to email [email protected]
    Before sending your support request, please include the following in your e-mail:
    * Model number of your product (example: v125w or c325w).
    Your PC / Notebook DEVICE MANAGER will display the model number of your flash drive.
    *Your PC / Notebook system information including Operating System. Be as detailed as possible so that a support agent can do the necessary research before replying to your service request.
    *Date of Purchase
    *Detailed explanation of the question or issue you are experiencing with the HP USB Flash Drive.
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    I worked on behalf of HP

  • TS1367 My macbook pro when starting, keeps thinking in a grey display with the apple in the center. What can I do?

    Guys, I have a MacBook Pro and a MacBook Air. Lately, when I try to start any of them, a grey display appears with the apple logo in the center and a little round circle that indicates that it´s thinking. It takes forever and I don´t know why this is happening and how to resolve the issue.
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    The article OGELTHORPE linked to has information that can resolve the issue.
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    Repair Disk. 10.7/10.8.
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    If this does not help, you may have to renstall OS X.

  • What is the best converter for video files in mpeg, avi, wmv, mps, etc for imovie and what type of video files does the iMovie use? I recently purchased a MacBook Pro -version 10.10.1. I make movies, but the iMovie does not support my video files.

    What is the converter for video files, to use in the iMovie? My files are mpeg, wmv, mts, avi, etc.  I recently purchased a MacBook Pro - version 10.10.1.

    AppGeeker will do the job.

  • Suddenly when trying to charge my iPhone i see the message 'charging is not supported with this accessory' - please help!

    Iphone reads Charging is not supported with this accessory?! why has this suddenly appeared when attempting to charge?

    Check your dock connector for crud or lint...it doesn't take much to create a short, thus producing that message. Use canned air & a soft toothbrush.

  • HT1382 I've successfully backed up my old iTunes (from version 7.02) to a DVD. I'm hoping to restore it to my new Macbook, but when inserting disc to iTunes 10.7. it tells me that I've inserted a blank disc. What to do? Old iTunes7 does recognizes the dis

    I've successfully backed up my old iTunes (from version 7.02) to a DVD. I'm hoping to restore it to my new Macbook, but when inserting disc to iTunes 10.7. it tells me that I've inserted a blank disc so it does  not suggest to restore the content. What to do? The back up has definitely been a success as when inserting disc back to the old Mac and iTunes7, it does recognize the disc and suggests to add contents to the library.

    I've successfully backed up my old iTunes (from version 7.02) to a DVD. I'm hoping to restore it to my new Macbook, but when inserting disc to iTunes 10.7. it tells me that I've inserted a blank disc so it does  not suggest to restore the content. What to do? The back up has definitely been a success as when inserting disc back to the old Mac and iTunes7, it does recognize the disc and suggests to add contents to the library.

  • Ikeep getting a message that my start up disc is full and i don't know how to free up space..  also when i o to download some files i am told there is no space left to download     i bought this macbook pro used an receiver no discs..  what can i do??   t

    ikeep getting a message that my start up disc is full and i don't know how to free up space..  also when i o to download some files i am told there is no space left to download     i bought this macbook pro used an receiver no discs..  what can i do??  

    You need to purchase an external drive and start moving some files to it or you can try trashing some files that you no longer need.
    Download OmniDiskSweeper and see where your larger files are... you can move them to an external drive or trash them: it's up to you.
    I would also begin, since it's obviously don't have backups, a backup scheme or two. See Most commonly used backup methods.
    Good luck,
    Clinton

  • How do I install CS5 Design Standard on my Macbook Pro when I have disc and the laptop has no disc drive?

    I bought Design Standard CS% a while back for my iMac and my iMac has a disk drive. I got a new Macbook Pro and there is no disc drive. there are also no longer trial links to download the software and then enter my serial numbers. How can I install it without buying an external CD drive?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • How can I export slideshows created in Aperture v3.3.2 from Mid-2009 MacBook Pro-17 to blank DVDs?

    (Fifth futile attempt in two hours, before I learned there was a Post webpage – I’m new to ApSuppCom - and after I learned that I am not allowed to update previous content, so I had to back out, make a few changes, and start over.)  How can I export slideshows created in Aperture v3.3.2 (complete with superimposed captions and music tracks) from Mid-2009 MacBook Pro-17 to blank DVDs ?  (Some other specs: Mac OS Lion 10.7.5; Capacity 499.5 GB;  Processor 2.8 GHz Intel Core  2 Duo; Memory 4GB 1067 MHz DDR3; Graphics NVIDIA GeForce 9400M 256MB)
    I cannot do a copy (export) without various error messages appearing and the inevitable stoppage occurring.  Always with the DVD Video Player final message reading, “Supported disc not available.” Advisors and Mac Geniuses at local Apple Stores have told me to try Roxio Toast.  When I visited the Roxio website, and found numerous other company products, the descriptions all seemed to suggest that most of the apps shown can easily export videos to DVDs, but nothing was said about finished digital slide shows being exported.  At future events soon,  I hope to be handing out these finished DVDs (free) to the people in them.   Any help will be greatly appreciated. A.Z.

    How can I export slideshows created in Aperture v3.3.2 (complete with superimposed captions and music tracks) from Mid-2009 MacBook Pro-17 to blank DVDs ?
    Aperture cannot burn slideshows to a DVD.  It only can export a video of your slideshow.
    In Aperture 3 you use the "Export" button in Aperture's slideshow project to render a video to a folder on your disk.
    Then you use iDVD or another program to burn a video DVD.
    I cannot do a copy (export) without various error messages appearing and the inevitable stoppage occurring.  Always with the DVD Video Player final message reading, “Supported disc not available.”
    Could you please describe the exact steps that are causing these error messages?
    How are you exporting your slideshow from Aperture? Which settings are you using? And how are you importing the video to iDVD or Toast to burn a video DVD?
    For more suggestions see Karsten Schlüter's user tip: How to create a video-DVD? (Macs without iDVD)

  • Macbook pro 15 mid 2011 dvd rom dont inject any dvd

    Macbook pro 15 mid 2011 dvd rom dont inject any dvd, i install lion maybe its because of lion? I dont know what to do... i try to inject any dvd or cd, but dvd-rom dont inject it

    Are you saying that you inserted a dvd/cd into the optical drive and it is stuck, or when you try to insert one your mac automatically ejects it?

  • First-gen MacBook Pro and dual-layer DVD+R?

    I have a first-generation MacBook Pro (2 GHz Core Duo) running Leopard 10.5.2. I have been given a dual-layer DVD+R, which has a 5 GB AVI file on it that I need to work with. The issue I'm having is, while the MacBook Pro can read the DVD and see the AVI file, when I attempt to copy the AVI to my Desktop, the file gets roughly halfway copied and then I get an error saying that some or all of the file cannot be read. Could this be an issue with my particular model of MacBook Pro and DVD+R DVDs? Is there any way I can get to this file? Any help would be most appreciated.
    Message was edited by: Ken F

    As I understand it, there's a difference between stamped dual layer DVDs (which most movie DVDs are) and burned dual layer DVDs (which is the DVD I have). I actually have 2 other Macs in the house - a dual 2.5 GHz Power Mac G5 (June 2004 model) and a 1.66 GHz Core Duo Mac Mini. Both Macs simply spit out the DVD about 5 or 10 seconds after I insert it. I'm suspecting it's an issue with the DVD type, but if anyone could shed some light I'm appreciate it. Many thanks!

  • How do I load on Office:Mac onto my new MacBook Pro when it doesn't have a disk drive?

    How do I load on Office: Mac onto my new MacBook Pro when it doesn't have a disk drive - I don't want to have to purchase another copy.

    Glad you were able to solve your problem. For the benefit of others who may find this discussion later, allow me to suggest another possibility.
    If you have access to another Mac running Lion or Mountain Lion with an optical drive, you should be able to use the Remote Disc feature to access the optical drive on that other Mac.

  • PICTURES ARE FUZZY WHEN IMPORTED TO DVD DISC

    I'm new to creating dvds.  Pictures are fuzzy when imported to dvd disc ( memorex DVD-R).  What am i doing wrong?

    Hi
    Hard to say as You don't suply any info on
    • What photo file format, size You use
    • How You go from photo to iDVD
    And ! - Please do not Yell ! - Capitalized letters = Yelling in most forums and here a low and polite conversation most often will get better and more rapid results.
    Some thoughts about DVD Quality
    • DVD can only be SD-Video what ever tool used to encode it. And that is much less than what Your Mac screen can show.
    • Tools used to create the SlideShow - give a very different (quality) result
    iMovie'08 to 11 - discard every second line = less resolution
    iMovie HD6 and FinalCut - full interlaced video over to iDVD (as good as it can be)
    FotoMagico™ _ Great and even more so if result is burned as a Blu-Ray Disk
    Some notes follows - if You are of interest.
    DVD quality
    1. iDVD 08, 09 & 11 has three levels of qualities. (version 7.0.1, 7,0.4 & 7.1.1)
       iDVD 6 has the two last ones
    • Professional Quality (movies + menus up to 120 min.) - BEST
    • Best Performances (movies + menus  less than 60 min.) - High quality on final DVD
    • High Quality (in iDVD08 or 09) / Best Quality (in iDVD6) (movies + menus up to 120 min.) - slightly lower quality than above
    About double on DL DVDs.
    2. Video from
    • FCE/P - Export out as full quality QuickTime.mov (not self-containing, no conversion)
    • iMovie x-6 - Don't use ”Share/Export to iDVD” = destructive even to movie project and especially so
    when the movie includes photos. Instead just drop or import the iMovie movie project icon (with a Star on it) into iDVD theme window.
    • iMovie’08 not meant to go to iDVD. Go via Media Browser or rather use iMovie HD 6 from start.
    3. I use Roxio Toast™ to make an as slow burn as possibly eg x1 (in iDVD’08 or 09  this can also be set)
    This can also be done with Apple’s Disk Utilities application.
    4. There has to be about or more than 25Gb free space on internal (start-up) hard disk. iDVD can't
    use an external one as scratch disk (if it is not start-up disc).
    5. I use Verbatim ( also recommended by many - Taiyo Yuden DVDs - I can’t get hold of it to test )
    6. I use DVD-R (no +R or +/-RW)
    7. Keep NTSC to NTSC - or - PAL to PAL when going from iMovie to iDVD
    8. Don’t burn more than three DVD at a time - but let the laser cool off for a while before next batch.
    iDVD quality also depends on.
    • DVD is a standard in it self. It is Standard Definition Quality = Same as on old CRT-TV sets and can not
    deliver anything better that this.
    HD-DVD was a short-lived standard and it was only a few Toshiba DVD-players that could playback.
    These DVDs could be made in DVD-Studio Pro. But they don’t playback on any other standard DVD-layer.
    Blu-Ray / BD can be coded onto DVDs but limited in time to - about 20-30 minutes and then need
    _ Roxio Toast™ 10 Pro incl. BD-component
    _ BD disks and burner if full length movies are to be stored
    _ BD-Player or PlayStation3 - to be able to playback
    The BD-encoded DVDs can be play-backed IF Mac also have Roxio DVD-player tool. Not on any standard Mac or DVD-player
    Full BD-disks needs a BD-player (in Mac) as they need blue-laser to be read. No red-laser can do this.
    • HOW much free space is there on Your internal (start-up) hard disk. Go for approx. 25Gb.
    less than 5Gb and Your result will most probably not play.
    • How it was recorded - Tripod vs Handheld Camera. A stable picture will give a much higher quality
    • Audio is most often more critical than picture. Bad audio and with dropouts usually results in a non-viewed movie.
    • Use of Video-editor. iMovie’08 or 09 or 11 are not the tools for DVD-production. They discard every second line resulting in a close to VHS-tape quality.
    iMovie 1 to HD6 and FinalCut any version delivers same quality as Camera record in = 100% to iDVD
    • What kind of movie project You drop into it. MPEG4 seems to be a bad choice.
    other strange formats are .avi, .wmv, .flash etc. Convert to streamingDV first
    Also audio formats matters. I use only .aiff or from miniDV tape Camera 16-bit
    strange formats often problematic are .avi, .wmv, audio from iTunes, .mp3 etc
    Convert to .aiff first and use this in movie project
    • What kind of standard - NTSC movie and NTSC DVD or PAL to PAL - no mix.
    (If You need to change to do a NTSC DVD from PAL material let JES_Deinterlacer_3.2.2 do the conversion)
    (Dropping a PAL movie into a NTSC iDVD project
    (US) NTSC DVDs most often are playable in EU
    (EU) PAL DVDs most often needs to be converted to play in US
    UNLESS. They are play-backed by a Mac - then You need not to care
    • What kind of DVDs You are using. I use Verbatim DVD-R (this brand AND no +R or +/-RW)
    • How You encode and burn it. Two settings prior iDVD’08 or 09
    Pro Quality (only in iDVD 08 & 09)
    Best / High Quality (not always - most often not)
    Best / High Performances (most often my choice before Pro Quality)
    Yours Bengt W

  • I just got  new screen put on my 13in macbook pro when i opend it up there is no data on it? how do i get my data back

    I just got to school after getting a new screen put on my 13in macbook pro. when i opend up my macbook there was only a apple simble and the loading sing with a bar at the botton it took fovere to load, one it loaded and opend up there was a few options to pic from saying i could get all my datata back, i got confused and called the tec support where they wanted me to spend 90$ to back up my data, i feel as if they fixed my screen my data should be there when i go on it. I am a broke colage studend and need to get my work done. To sum it all up How do i get all my data back that happend to get lost while my screen was being repaird at the apple store?

    Apple has a 90 warranty warranty on all of their repairs.  You should take your computer back to the repair shop.  Or call Apple Customer Relations (800) 767-2775.  Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.  Tell them your issue.
    pakoning wrote:
    I am a broke colage studend
    Hard to believe with all the typos in your post!

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