In Mail.app body of e-mails is blank in preview pane

Using Mail in OS X 10.8.4 on an iMac. Everything working fine earlier but now Mail app is acting up, a little slow on response and the body of all emails is blank in the preview pane to the right. If I double click on the email itself it opens up fine. I have restarted several times and also shut down completely attempting to correct. Several times after restart the mail app seemed to be back to normal but as soon as I start clicking through messges I again have the problem. I've read through some posts that were several years old that talked about deleting the envelope index @ ~/library/mail/envelope index but I do not see this anywhere in Finder.
Please help, thanks..

I am having the same problem too. I also downloaded TinkerTool but there is no such option to check under Applications tab.
Since TinkerTool says they only surface settings available in OS X, it seems that Apple removed that setting.
I disagree that this problem is "Solved".
Today this Mac problem seemed to be caused by selecting 5 messages and click-dragging them into a different folder.
Poof, reading panes became blank. Even when I double-click to open a message, the content is blank.
Restarting Mail fixes it ... until the next time.

Similar Messages

My mail.app is downloading my mail but it is not showing in my inbox

My mail.app is downloading my mail but it is not showing in my inbox. I have read about deleting the com.mail.pfile to resolve this but the file doesn't exist. Anyone else ever had this experience?

Hi Bryan,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues receiving or displaying your email messages in Mail on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
- Brenden

HT5361 I am unable to start or select the MAIL app. No incoming mail and no outgoing mail. I do not even know how to get an answer without email. Can you help?

I am unable to start or select the MAIL app. No incoming mail and no outgoing mail. I do not even know how to get an answer without email. Can you help?

Thank you Carolyn, How helpless you can feel without this App!
Going into the App Store as you suggest, I see 'thee updates available", the first says, 'X RESTART', the second says, 'Garage Band, an error has occurred" (in red), and the third 'Memory Clean, UPDATE'.
Am I correct in thinking that OSX is the problem, because it is waiting for a restart?
Kind regards,
Cy

Junk mail arrives in iPhone 5s mail app but not MBP mail app

This is a strange observation and I am wondering if others have experienced this...
My iPhone is a 5s running iOS v7.1. When I access my email accounts via my iPhone each day, I am greeted with a slew of junk mail on a daily basis (typically Monday thru Friday). Not a new thing right? However, when I access those same email accounts from my MacBook Pro I never receive any junk mail (typically Saturday and Sunday). In fact, junk mail never even appears in my Junk folder on the MBP. Now, during the week when I do receive the junk mail on my iPhone, I wait until I return home and open the mail app on my MBP whereupon all of the junk mail received on my iPhone NOW shows up in Mail on my MBP THEN automatically moves into the junk folder. So, my suspicion is that spammers have now determined how to identify mail access between devices (iPhone vs. MBP). I am guessing they may be capitalizing the the inability of the iPhone mail app to filter junk mail.
Am I imagining this or has anyone else experienced this scenario? Many thanks.

Hello rayalamx
If the Mail app is not opening, then I would remove the email accounts. Open mail to see if that resolves the issue and then start adding the accounts back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G.

Can I setup Mail app to access Yahoo mail via IMAP?

Can I setup Mail app to access Yahoo mail via IMAP? I think that my iPhone is doing this, but what about the Apple Mail app on my Mac? I don't like the fact that the Mac downloads the e-mail messages and removes them from the server, therefore making them inaccessible from Yahoo's online mail or my iPhone.
I'd like to get to work just like my Mobile Me e-mail... Any thoughts?

There is an option in the 'Advanced' section of the account setup to delete the messages from the server after a specified period rather than immediately on download; you could leave them for a week or whatever, then they will still be there when the iPhone accesses them.

Con't. Serious error message re Mail.app w/respect to Mail Preferences not opening...

Hi all (& Linc)
In an earlier thread,
https://discussions.apple.com/message/25906027#25906027
I prematurely reported a problem with Mail.app prefs not opening as being solved, when it turns out it hasn't been. The freezing of Mail.app upon invocation of Mail Prefs reintroduced itself, both with a suspected culptrit (the great DPS by Bongiovi) turned on and off and Quit Then, without any noticeable input, Mail.app suddenly righted itself and works as normal. I ran a test in Console and saw this foreboding log readout. It may still involve DPS. I'm reporting this same to the savvy engineers at Bongiovi, as well. What's to be done? I may be stumped, but I'm not giving up...
All best,
David
... 26/05/14 11:10:28.443 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:28.000 PM kernel[0]: IOAudioStream[0xffffff802115d400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (b147,1504)->(dfb6,7c0).
26/05/14 11:10:28.000 PM kernel[0]: IOAudioStream[0xffffff802115d400]::clipIfNecessary() - adjusting clipped position to (dfb5,1504)
26/05/14 11:10:28.598 PM Digital Power Station[73657]: DPS has stopped processing audio.
26/05/14 11:10:29.129 PM com.apple.SecurityServer[15]: Killing auth hosts
26/05/14 11:10:29.129 PM com.apple.SecurityServer[15]: Session 100039 destroyed
26/05/14 11:10:30.246 PM Digital Power Station[73657]: Resync audio buffers
26/05/14 11:10:30.274 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.286 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.297 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.968 PM Digital Power Station[73657]: RSS HTTP response status code = 200
26/05/14 11:11:48.744 PM Mail[73152]: CGContextGetCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:11:48.858 PM Mail[73152]: CGContextGetBaseCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:11:48.861 PM Mail[73152]: CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:17:16.000 PM kernel[0]: Sandbox: QuickLookUIHelpe(73871) deny file-read-data /Library/Preferences/com.apple.LaunchServices.plist...

Resolved. Found another thread - had to move my Mail App back into the Applications folder and then re-apply Security update.

Mail app freezes! No mail! Mail settings, also!

Mail app freezes! No mail! Mail settings, also!

Maybe you can help me. We have been getting incorrect password alerts across all devices.. MacBookAir, iPhone 4 & 4s and iPad 2. We have aol , gmail and bellsouth email accts. the thing is they work and then don't work and back and forth every couple of days.. Very frustrating. Apple genius bar suggested the gmail acct over aol and said that should work but it happens on gmail also. When they aren't working the notice comes up repeatedly and when you put the pw in it still says it is wrong. And then it will work at some later point.

Configure Mavericks Mail app like the iOS Mail

Is there a way to configure Mavericks Mail app like the iOS Mail so that mail messages are not automatically downloaded, and they will only download when you click on the titles on the list of messages on the left?

Hello yonole,
Thanks for using Apple Support Communities.
The steps below will disable the automatic checking of new email for your email account: Please note that even though the article title is for Mountain Lion, the same applies to Mavericks.
You can set Mail so that it doesn’t automatically retrieve messages from an account—for example, if you have an account you use only occasionally or you don’t want to check a personal account while you’re at work.
Choose Mail > Preferences, and then click Accounts.
Select an account, and then click Advanced.
Deselect the “Include when automatically checking for new messages” checkbox.
When you exclude an account from automatic checking, you must manually check the account for new messages. To do so, click the Get Mail icon in the Mail toolbar.
Internet Message Access Protocol (IMAP) accounts are automatically synced with the mail server (and so automatically check for new messages). To keep an IMAP account from being synced, take it offline.
Mail (Mountain Lion): Exclude accounts from automatic retrieval
http://support.apple.com/kb/PH11755
Take care,
Alex H.

Mail app stopped downloading new mail as of 12/20/13 - use google mail. Any advice?

No idea why this happened. Not sure if I updated iOS or anything, but I didn't change any settings.

By the way, my Mail App is version 5.3

Mail.app stopped saving sent mail to server

A few days ago I searched for a sent email with what I knew to be a unique word I had used and it didn't get found. I looked at the Sent section (the one with the paper airplane) in the sidebar and noticed that there hadn't been any additions for two days even though I know I had sent email in that period.
I have an iMac and two iBooks, they all showed the same behavior, so nothing in the Preferences had been changed.
My default email name is an AOL account. I went to their webmail site, and a new email sent from there showed up in the Sent section of Mail.app.
I downloaded the Thunderbird email client, and mail sent from there with my AOL name shows up in Mail.app Sent.
So Thunderbird and AOL webmail will send mail from my AOL account and have it show up as sent but Mail.app won't.
Anyone else have this problem?
Done all the usual stuff, permission repair, directory rebuild, reboot, even a complete reinstall of the OS.

Looks like AOK has fessed up to the problem:
"I have never had a problem with my aol mail until Dec 18. I can no longer see my sent emails. I am using a MAC and accessing AOL through Mac. Very frustrating. What is going on?
Official
AOLMailMat Answered:
This is an issue we are aware of; we are working on a solution that should be released next week. I have added your username to my list, and will follow up as soon as I have more information."
http://aolanswers.com/questions/aolmail_folders_862528158153087/issue_aware_working_solution350707381124346

Mail.app stopped receiving new mail from Exchange

The mail server is Exchange 2007
It just happens every 20ish hr
Tried connection doctor and not help.
Only way to workaround this is you realize no new mail for a while then manually restart Mail.app.

Oh, existing topic
https://discussions.apple.com/message/15151424
https://discussions.apple.com/thread/2300606

IPhone Mail.app does not sort mails by date

I've just copied about 3000 old mails from a POP3 account to my Gmail account (IMAP). This was done through OS X mail.app, which just works perfect both in the OS X Mail.app and in the Gmail web interface.
The problem is that the Mail.app on my iPhone seems to sort the mails by some kind of mail ID so all the copied mails appears first in the Mail.app. I can't find any way to sort the mails by their date, which I guess will solve the problem.
If there is missing importing information about the problem please let me know so I can supply with more information.

This is a known issue with gmail. I found this in their FAQ:
"Messages uploaded or copied into Gmail using IMAP may display the wrong date in your inbox or other labels."
See http://mail.google.com/support/bin/answer.py?answer=82365&topic=12922
Apparently "The correct dates should appear in conversation view." applies only to web browsers and not the iPhone Mail app.

Iphone mail app not receiving e-mail from 1 sender

The Mail app on my iPhone 6/iOS 8.3 is not receiving e-mail from one sender sent to my Outlook e-mail account. This sender's e-mail address is "[email protected]". It is a notification of digital magazines available from Zinio. I know the mail app is not receiving the e-mail because Outlook 2013 on my desktop and Outlook.com do receive these e-mails. How can I get the mail app on my iPhone to receive these e-mails from this address?

Initially it sounds like something with your backup data caused the issue with your new device but if you restored your device again without using the backup and the issue still exists it wouldn't appear to be the issue at all. Since the problem seems to only be with one person are you sure it's not an issue on their end and with their network that is stopping you from receiving the messages? Have you tried *228 option 2 to see if that helps?

Unable to launch Mail.app get a message - mail quit unexpectedly

Since last couple of days, every time try to open mail app it quits and gives me the error message. Have tried rebooting the system, no result. I have pasted the error report, hope someone can help me on this please.
Process: Mail [608]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.3 (1081)
Build Info: Mail-10810000~1
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Date/Time: 2010-10-29 11:17:35.524 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 7173 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 45 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7EEE528F-A2F5-463A-815D-957E7933E575
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000019005b0d50
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
-[MessageContentController _fetchContentsForMessage:fromStore:withViewingState:]
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fffffe007c5 __memcpy + 37
1 com.apple.AppKit 0x00007fff830e4d87 _NSLayoutTreeSetLocationForGlyphRange + 1112
2 com.apple.AppKit 0x00007fff830e42fb -[NSATSLineFragment saveWithGlyphOrigin:] + 3705
3 com.apple.AppKit 0x00007fff8304bd5a -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingCon text:] + 7239
4 com.apple.AppKit 0x00007fff830df68d -[NSATSTypesetter layoutParagraphAtPoint:] + 204
5 com.apple.AppKit 0x00007fff83583516 -[NSTypesetter _layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:maxC haracterIndex:nextGlyphIndex:nextCharacterIndex:] + 2637
6 com.apple.AppKit 0x00007fff830dee3c -[NSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:] + 210
7 com.apple.AppKit 0x00007fff830ded25 -[NSATSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:] + 1238
8 com.apple.AppKit 0x00007fff830dd302 -[NSLayoutManager(NSPrivate) _fillLayoutHoleForCharacterRange:desiredNumberOfLines:isSoft:] + 1131
9 com.apple.AppKit 0x00007fff82feb550 _NSFastFillAllLayoutHolesForGlyphRange + 1459
10 com.apple.AppKit 0x00007fff82fea003 -[NSLayoutManager(NSPrivate) _glyphRangeForBoundingRect:inTextContainer:fast:okToFillHoles:] + 2132
11 com.apple.AppKit 0x00007fff830cca54 -[NSLayoutManager glyphRangeForBoundingRectWithoutAdditionalLayout:inTextContainer:] + 77
12 com.apple.AppKit 0x00007fff830cc90f -[NSTextView(NSPrivate) _setFrameSize:forceScroll:] + 1929
13 com.apple.AppKit 0x00007fff82faa19a -[NSView setFrame:] + 308
14 com.apple.mail 0x000000010000da02 0x100000000 + 55810
15 com.apple.mail 0x000000010000e339 0x100000000 + 58169
16 com.apple.Foundation 0x00007fff8842784e nsnotecallback + 167
17 com.apple.CoreFoundation 0x00007fff875dda90 __CFXNotificationPost + 1008
18 com.apple.CoreFoundation 0x00007fff875ca008 _CFXNotificationPostNotification + 200
19 com.apple.Foundation 0x00007fff8841e7b8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
20 com.apple.mail 0x0000000100001ce9 0x100000000 + 7401
21 com.apple.AppKit 0x00007fff82fb08e6 -[NSView _postFrameChangeNotification] + 205
22 com.apple.AppKit 0x00007fff82faa8f6 -[NSView setFrameSize:] + 998
23 com.apple.AppKit 0x00007fff830cc48e -[NSTextView(NSPrivate) _setFrameSize:forceScroll:] + 776
24 com.apple.AppKit 0x00007fff830cf5b4 -[NSLayoutManager(NSPrivate) _resizeTextViewForTextContainer:] + 1044
25 com.apple.AppKit 0x00007fff82feb6ae _NSFastFillAllLayoutHolesForGlyphRange + 1809
26 com.apple.AppKit 0x00007fff82fea76a -[NSLayoutManager(NSPrivate) _firstPassGlyphRangeForBoundingRect:inTextContainer:okToFillHoles:] + 473
27 com.apple.AppKit 0x00007fff82fe9a5c -[NSLayoutManager(NSPrivate) _glyphRangeForBoundingRect:inTextContainer:fast:okToFillHoles:] + 685
28 com.apple.AppKit 0x00007fff82fe97ad -[NSLayoutManager glyphRangeForBoundingRect:inTextContainer:] + 80
29 com.apple.mail 0x000000010001b63c 0x100000000 + 112188
30 com.apple.mail 0x000000010009b893 0x100000000 + 637075
31 com.apple.mail 0x0000000100016c7a 0x100000000 + 93306
32 com.apple.mail 0x00000001000161d6 0x100000000 + 90582
33 com.apple.mail 0x0000000100015842 0x100000000 + 88130
34 com.apple.mail 0x00000001000973d0 0x100000000 + 619472
35 com.apple.Foundation 0x00007fff8843f63b __NSThreadPerformPerform + 219
36 com.apple.CoreFoundation 0x00007fff875d2e91 __CFRunLoopDoSources0 + 1361
37 com.apple.CoreFoundation 0x00007fff875d1089 __CFRunLoopRun + 873
38 com.apple.CoreFoundation 0x00007fff875d084f CFRunLoopRunSpecific + 575
39 com.apple.HIToolbox 0x00007fff85fa091a RunCurrentEventLoopInMode + 333
40 com.apple.HIToolbox 0x00007fff85fa071f ReceiveNextEventCommon + 310
41 com.apple.HIToolbox 0x00007fff85fa05d8 BlockUntilNextEventMatchingListInMode + 59
42 com.apple.AppKit 0x00007fff82fcc29e _DPSNextEvent + 708
43 com.apple.AppKit 0x00007fff82fcbbed -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
44 com.apple.AppKit 0x00007fff82f918d3 -[NSApplication run] + 395
45 com.apple.AppKit 0x00007fff82f8a5f8 NSApplicationMain + 364
46 com.apple.mail 0x0000000100001828 0x100000000 + 6184
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff87fb508a kevent + 10
1 libSystem.B.dylib 0x00007fff87fb6f5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff87fb6c34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff87fb675e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff87fb6088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff87f9c2fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff87f9c96d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff875d13c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff875d084f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff88462a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff884628f7 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff85a0550d -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x00007fff88427e8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff87fd5456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff87fd5309 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff87fb5eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff87fb62bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 16: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff87fd6eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff87fdacd1 pthread_condwait + 1286
2 com.apple.Foundation 0x00007fff884519f2 -[NSCondition wait] + 277
3 com.apple.Foundation 0x00007fff8843eecf -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 916
4 com.apple.Foundation 0x00007fff88451d48 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 143
5 com.apple.mail 0x000000010008dc21 0x100000000 + 580641
6 com.apple.CoreFoundation 0x00007fff8760ad2c _invoking__ + 140
7 com.apple.CoreFoundation 0x00007fff8760abfd -[NSInvocation invoke] + 141
8 com.apple.MessageFramework 0x00007fff85a06e75 -[MonitoredInvocation invoke] + 214
9 com.apple.MessageFramework 0x00007fff859edeb3 -[ThrowingInvocationOperation main] + 31
10 com.apple.MessageFramework 0x00007fff859ed7f3 -[_MFInvocationOperation main] + 275
11 com.apple.Foundation 0x00007fff88451061 -[__NSOperationInternal start] + 681
12 com.apple.Foundation 0x00007fff88450d17 ___startOperations_block_invoke2 + 99
13 libSystem.B.dylib 0x00007fff87fd81b0 dispatch_call_block_andrelease + 15
14 libSystem.B.dylib 0x00007fff87fb6751 dispatch_workerthread2 + 239
15 libSystem.B.dylib 0x00007fff87fb6088 pthreadwqthread + 353
16 libSystem.B.dylib 0x00007fff87fb5f25 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000029 rbx: 0x000000000000000d rcx: 0x0000000000000006 rdx: 0x0000000000000018
rdi: 0x00000019005b0d50 rsi: 0x00000001005b0d3c rbp: 0x00007fff5fbfb6b0 rsp: 0x00007fff5fbfb6b0
r8: 0x0000000000000018 r9: 0x000000000000002d r10: 0x0000000000000024 r11: 0x00000019005b0d50
r12: 0x000000000000000c r13: 0x0000000100000001 r14: 0x00000001005b0c18 r15: 0x0000000000000027
rip: 0x00007fffffe007c5 rfl: 0x0000000000010206 cr2: 0x00000019005b0d50
Binary Images:
0x100000000 - 0x100337fe7 com.apple.mail 4.3 (1081) <B5D3B6C6-46AF-8F26-A083-77095AC1BC96> /Applications/Mail.app/Contents/MacOS/Mail
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800a3fff com.apple.LaunchServices 362.1 (362.1) <4529EF9C-45C7-E2E3-6726-4A5AD382566D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Optical USB Mouse, 0x046d (Logitech Inc.), 0xc016, 0xfa140000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000

Run Software Update.
You should be using Safari version 6 (not 5.1.6).

.mac account in Mail.app won't download mail - it freezes

I just screenshared my mother for about 4 hours (there is about a 20 second lag time between every click i enter and the response on her end, maddening!! but that's another story).
Her AOL IMAP accounts are working fine in Mail.app, but her .mac account is not. It will not download any new mail that is sitting on the server. It shows that non-beachball circle-line progress thing, nonstop.
Weirder still, I went on her screen, composed an email to myself, and sent it. The Mail Activity showed that it was sending at speeds like 5 kbps... for 10 minutes, until I force quitted. However, I got the email in my account seconds after I sent it. So SOMEHOW the outgoing email is working, even though it froze her own Mail.app in a perpetual "Sending" progress circle.
The application will not quit... it must be force quit every time. I tried deleting the .mac account and re-adding it. I deleted the plist. I verified that the connection doctor has all green lights and says it logged into the server successfully. I tried using SSL and not SSL connections. This was an issue in 10.5.2 and persists in 10.5.3. She is on DSL plugged straight into the computer. All other internet functionality seems to be working normally.
WHAT could possibly be making Mail screw up the .mac account, but not an AOL IMAP account?
Any ideas would be greatly appreciated

I went to settings > mail, contacts, calendars and did not find a notifications setting. But that's not the issue. When I open the mail app and force an update, new email is not downloaded, even though I can see new email on my computer.

In Mail.app body of e-mails is blank in preview pane

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