In Mail, in accounts why is my outgoing server (SMTP) off line

Why doe it say offline, and if it is..how do i get it online?

If it's worked before then it may be a temorary outage on the server end.
If it has never worked then likely a problem with the name, password, authentication type, or port#.
Under Mail's Window menu, try Connection Doctor & the Show Details button.

Similar Messages

  • I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

    I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

    Is there an email saved in your drafts or outbox folder?  I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
    You can open the message and then delete it from your Outbox folder.  Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks.  I suspect that will work.
    With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages.  If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

  • Check the account settings for the outgoing server "(null)"?

    I try to send emails to myself with the attachment of a picture so I can view it on my computer without having to plug it in, because it is synced with another computer. However every time I have tried to send a photo it is unable to send, and it says 'Check the account settings for the outgoing server "(null)"'
    Can anybody help and tell me what this means?
    Thanks

    That means you have an error in the setting for the outgoing server.
    You need to correct that error.

  • How can I force Mail to ask me to choose outgoing server each time I send an email?

    I work for 3 different companies and I have 3 different mail accounts in my Mail for each of them. It happens to me very often that my email is sent from the wrong account, causing me a lot of trouble. This is of course my human mistake, but I want to limit this and would like to know if there is an option to force Mail to ask me for mail server each time I send an email?

    Mail/Preferences/Accounts/Account/Account Information - try checking use only this server.
    If that doesn't work properly, select the server, click Edit SMTP Server List and set up the server with your e-mail address so each one is named differently. Test.

  • Every time I click on Get New Messages the mail server goes off line.

    I am using OS X Lion. This problem started when I applied the latest update to Snow Leopard and continued on into OS X Lion.
    In Mac Mail, every time I click on Get New Messages All The Accounts go off line. I bring all the accounts on line, click
    Get New Messages, they go off line.

    I am using OS X Lion. This problem started when I applied the latest update to Snow Leopard and continued on into OS X Lion.
    In Mac Mail, every time I click on Get New Messages All The Accounts go off line. I bring all the accounts on line, click
    Get New Messages, they go off line.

  • I seem to have multiple problems related or unrelated.  I cannot use Apple Mail for blueyonder and mostly for gmail as both show that the server is off line.  My pop up blocker doesn't work and I am blitzed with pop up windows on nearly every command

    Firstly I am unable to use Apple mail except for hotmail, for blueyonder, gmail or Sky as the server shows as (off line) and I have no idea how to get them on line even though I tell them to go there. 
    My pop up blocker doesn't work and I am blitzed with advertising windows virtually on ever command I make, one seems to be impossible to unsubscribe from. 
    When I am in an email with a web link the web link doesn't work and I get a window saying that I must have a pop up blocker, but if I switch it off it is no different, what does work is switching the "enable Java script off", then when I get to the web site I can't use it until I switch the java script back on.
    I can't do a screen shot either full or partial, when I try it changes the web site that is on screen to another.
    So what have I done that might have caused problems, downloading Yosemite seemed to be the start of the problems.  Since then I have started to install Mackeeper, after checking with a family members who should know, that MacPaw is safe.  I decided that I didn't want to pay the subscription, so went through the uninstall instructions but it comes up as a pop up with considerable regularity.
    My stress levels have gone through the roof with pop ups happening so regularly and not being able to use Apple mail.o can anyone help please?
    S

    Mail troubleshooting - Yosemite
    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages
    SMTP servers keep going offline

  • On the 6 Plus, I can receive email, but unable to send email.  Error message is "Cannot Send Mail.  The connection to the outgoing server...failed."

    I have tried everything.  Any ideas?

    If you truly tried everything there is no hope of ever making it work. But perhaps you missed something, so here are a few things (and if you've tried them...)
    Reboot the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears
    Go to Settings/Mail,contacts,calendars, tap on a mail account. Make sure there's an entry for SMTP or Outgoing mail server (You may need to tap on Account to see the entry)
    Tap on SMTP and make sure you have entered your email name and password (even if it says "optional")
    If there's more than one server listed make sure the appropriate one for that account is the primary
    If all of the above is correct delete the account, reboot the phone, and add the account back

  • Suddenly I can't send emails on mac mail iCloud account.  Actually I can, but only one line of text!!

    It's really odd.  I can send a 'blank' mail, even one with a few lines.  Anything more than that and the activity window shows it 'trying' to send then it just stops. If I then try to send a short mail after any larger one this is also stopped.    As an aside I also note from the activity window that mail appears to be downloading 1000's of messages but I don't see where these go.   I have a few machines and all of them are experiencing the same issue.  I have attempted uninstalling the account and then reinstalling it but no change.  Does anyone know what this could be as it really is driving me nuts!   I have used macs and mail for years and it's all been good until now.

    Apple sent an update for iMac and after installing it my e-mail is working fine.

  • Why is my outgoing server not working?

    I have my laptop apple mail set up with a few accounts. Im able to get incoming mail but i cant send emails. It says the server is not working.
    What can i do to fix this issue?

    Hello anmlsrmnml,
    Fortunately, Mail has a built-in tool called "Connection Doctor" that can give you further information about Mail's inability to send messages. This can be accessed from the Window menu -> Connection Doctor.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    Cheers,
    Allen

  • Mail won't send says no outgoing server

    I changed my passwords for mail....
    Now my mail won't send
    I did go in and change my passwords
    but still won't send
    Says my connection offline
    I go to connection doctor and says they are connected.....
    Any ideas?

    Hi bearbean!
    Here is an article that will help walk you through some troubleshooting steps for this issue:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • How to setup an email account which has different outgoing server

    I have my work email and I do not know how to set it up on my iphone, the email server is in another country and i should set it up to login to that server to send and receive my email, on outlook i can set it up by using the advace setting to put the info of the this server but on iphone i tried it but does not work, please help me.
    thanks

    You need to go see your IT person at work so they can add you to the BES server - they would have the password. 

  • Why do I keep getting kicked off line when I'm in the middle of something

    Why is it I keep getting kicked off in the middle of doing something

    Try #5.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    http://www.theipadfan.com/workaround-ipad-wifi-issues/
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    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My outgoing server (SMTP) says offline?

    All of a sudden my SMTP server says offline
    I can recieve emails
    Do not have this issue on any other device
    Mac OSX 10.9
    I would like your help if possible and thanks.

    Hello,
    In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
    Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is  JohnDoe, other times it needs to be [email protected]

  • Why does my printer say its off line

    My printer HP Photosmartt C6300 keeps saying off line.   I tried unplugging it, unplugging router and it still reads off line. I just installed new ink cartridges.

    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • TS3276 I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

    I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

    I had this problem too but I fixed it today.
    Go to the mail menu preferences.
    Click on account in question.
    Select the outgoing SMTP mail server (the one offline), this has a drop down list, click on the edit server list.
    Click on the advanced button.
    Make sure use default port is checked.
    Make sure SSL is unchecked (unless your provider requires it, mine does not work with it checked).
    Have authentication set to password.
    User name should be your email address for that account.
    Make sure correct password is entered (for some strange reason my password box was blank on this account).
    Push the ok button.
    For me the SSL box was checked and the password was missing. This is strange to me considering I have unchecked the SSL Box on the mail preference advance page. Also, I went through the complete set up account when I first created the account, why was my outgoing server password box empty?
    I hope this helps.
    Here is a link to some visual aids with the steps from my ISP
    http://support.knology.net/content/smtpauth/smtpredirect.cfm

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