In Mail preferences, says incoming server is blank but it's just grey

I went in to Mail Preferences and checked the box to delete Notes from my Inbox. When I click Save it says that the incoming server field cannot be blank. However the incoming server field is NOT blank, but it is greyed out. I am still getting emails (that was the first thing I tested!), but now I'm worried that this will lead to other issues (plus I'd really like to get rid of the Notes in my Inbox). Thanks for the help!

How are you adding the account, in System Preferences>iCloud, or some other way.

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I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

Mail preferences show outgoing server offline

Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
Any help with this would be great, how to get the ispserver.jp (online)
Thank you

I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

Mail deception - says messages are sent out but are not delivered

The Mail program appears to send my outgoing e-mail messages but does not actually do so. When I send a new message or reply to a message, Mail behaves as though the message has been sent: the spinner runs and the swoosh sound occurs when the message leaves my Outbox. The message then appears in my Sent folder. However, the mail is never received by the intended recipients. I apparently operated like this for weeks until my sister mentioned my lack of response to her e-mail a couple of weeks prior. (Honest, I really did reply.) Upon investigation I learned that others had not received messages I had sent. I then tried sending a message to myself at the same account and at my work account (different ISP) and the messages were not received.
I am using a POP account at core.com. If I access my account via the core.com webmail site, I am able to actually send messages. Getting them from the Mail program on my computer is the problem.
I noticed several other questions posted about Mail not sending messages but those queries mentioned receiving an error message or the program timed out trying to send and knowing immediately the mail was not sent. My situation seems unique in that the program is behaving deceptively - it tells me a message is sent but it is not.
I followed the steps Apple posted regarding Leopard Mail not sending messages but no success. I am using OS X5.6 on an Intel MacBook.
I have spoken with the core.com technical support staff and they assure me the problems is with the Mail program or my iMac. They are most likely correct. As an experiment I set up MS Entourage as an e-mail client for my core.com account. Entourage had no trouble sending messages to intended recipients.
I have double and triple checked the settings in Mail Preferences. The core.com technical support representative confirmed I am using the correct settings and suggested I use a different e-mail client program and forget about Apple Mail. However, I understand it is not possible to export information from Mail to a different e-mail client program so I am reluctant to make the change. The representative also suggested I remove Mail and reinstall it as a way of possibly correcting the problem. I do not want to go that route if I can avoid doing so. If that is the best approach, how do I go about saving my messages and addresses in Mail before removing Mail? Other suggestions to get Mail to behave properly?
Thank you!

I am thinking your messages have been sent, but stopped somewhere along the path of server, perhaps even by your provider, due to some sudden lack of trust of your messages or identity.
Try sending a message only in Plain Text -- you could simply open one of your messages to your sister, click on Message in the menubar and choose Send Again. Then before sending click on Format, and choose Make Plain Text. Before sending click on Window and choose Activity. Watch the report of Activity as transmission of the message should be taking place.
Do you use a Signature, and if so, does it contain any links or HTML? Also, do this test only with a message you composed, and not one you Forwarded or a Reply.
Ernie

Can access mail on home IMAP server from work, but not at home

At home I have an Xserve running Snow Leopard Server with IMAP service enabled. This runs all my personal email. Even Gmail and iCloud accounts have their incoming mail forwarded to that server, because I prefer to house my own data. I have dynamic DNS with an MX record. The Xserve also runs DNS and resolves "imap.myip.net" to the internal IP address of the Xserve, and, when I am and work, "imap.myip.net," through the dynamic DNS service, resolves to the outside IP address I have through my ISP. My router forwards external requests on Port 993 to the Xserve internally.
Until recently, I could move my MacBook Pro between home and work and access my email without problems in either place. It appears that since the 10.8.2 update, I can no longer access my email from home, where I am on the same subnet as my IMAP server. When at home, Mail accesses external email servers (Gmail and my work account) without problems. For the accounts on my home IMAP server, the Mail Connection Doctor states that the IMAP server could not be contacted.
However, I can clearly ping it from my MacBook Pro, which means that it is reachable and that my internal DNS is working.
I just fired up my work VPN, and, sure enough, messages that Mail hadn't been able to collect are trondling into my Inbox. In other words, when making Mail access my mail server through the Internet there is no problem.
Even before the Mountain Lion update I found that I had to relaunch Mail when I returned home from work, or Mail couldn't connect to the mail server. It seemed like Mail cached the resolved IP address it had gotten at work, which is the external IP address of my home network, and failed to re-resolved the address of the IMAP server once I woke up the computer, after getting back home. Quitting Mail and relaunching it did resolve that, but it was annoying.
I have never worked with Little Snitch, but it might provide some answers as to what Mail is attempting to do, when it is failing to access the server. Do any of you agree or recognize this issue and have a solution?

It looks like a simple reboot fixed the problem.
Mac OS X is, by and large, so stable that I don't even consider rebooting as a troubleshooting step. There have been a number of application glitch that required a quit and re-launch to fix them, but that didn't do the trick with Mail. Very possibly reconfiguring everything from scratch had something to do with the fix, but in a way that required it to be combined with a reboot.

HT4864 can't get mail from the incoming server. is this me, or is this an Apple problem? 11/27 and 28

Incoming mail server down yesterday and today. Is this me or is there a system problem?

Working fine here, go to www.icloud.com, login and see if there is mail there.

I can't find Java preferences also System preferences says i have Java 7 but Terminal says i have Java 6

So i downloaded java 7 to run this program called Spigot and Bungeecord and when i ran them in terminal it said i had Java 6 so i called apple support and they said they couldnt help to ask oracle but this lady answered and she had no clue and told me to call an engineer and you need to pay for that so i didnt and now im here As the title says I need help with those things.

There are two different Java distributions for the Mac: one distributed by Apple, and one by Oracle. They don't overlap in function.
The Apple Java runtime (version 6) is needed to run bare jar files and older standalone Java applications. Newer Java applications have the Java runtime built in, and don't depend on Apple's Java.
The Oracle Java runtime (version 7) is a web plugin only. It's used to run Java applets on web pages and Java WebStart applications. You can determine whether it's installed and up to date by looking for a preference pane named Java in System Preferences. If it's present, open it. It will launch the "Java Control Panel." Select the Update tab.

On my ipad the itunes store will open and will say loading for a second but then will just go blank and do nothing. How do i fix this.

Please help

Hi there steelgirl15,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.

Gmail says my browser is unsupported but yet Google just updated it and all my extensions are disabled. Whats up? Driving me nuts.

I am getting the followinf when going into Gmail
Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome.
When I go to upgrade to a modern browser it tells me:
If you're using a supported browser,'''''''''(which I am) '''''''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem.
All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

You can check for problems caused by a possibly corrupted user agent.
See:
*https://support.mozilla.org/kb/Finding+your+Firefox+version
*https://support.mozilla.org/kb/websites-incorrectly-report-firefox-outdated-or-in
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Mail Preferences, iCloud. Incoming Server (IS) info is gray. Password can't be changed until IS info is input! How to change?

I am in the process of changing my iCloud password. I cannot do this in Mail. And until I do this in Mail, I can't receive any mail in iCloud.
Under Mail Preferences/iCloud/Incoming Server. Info is there, except it is gray. I can't change it, or make it appear in black no matter what I do. Nor is the info showing up in the Server information. Mail Preferences for iCloud will not allow me to change my password until I input Incoming Server info !! What do I do?
ICloud under Apple Support allowed me to change the password. But I'm in a rut until this is straightened out. What to do?

To Csound1
Hi mate, thanks for the info, the original Server p09- etc remains in the box in Mail Preferences, but I went into
System Preferences Mail section and entered your suggestion in the imap box.
I ran a test email, IT WORKS!
You certainly deserve to double your status of Level 2 (12,355 points).
All my best wishes.
Incidentally, I'm a retired electrician, so if anybody in the community needs a question answered, let me know.
Deerick.

Mail keeps asking for passwords; incoming server in iCloud is dimmed, not available

Mail on all accounts (iCloud, gmail and comcast) keeps asking for passwords; many Internet sites that used to be filled in from Safari are blank and require password. In Mail accounts, the incoming server for MobileMe/iCloud is dimmed. I can check mail on the Internet but it's kinda handy to have it delivered to the iMac. What's up?

Got the axect same problem. HELP!!! Using me.com still tho. But I want to use mail again!!!
UPDATE!!!
Okay, it is working now. I removed my account in Mail and upgraded to iCloud. Now it is working.

Yahoo pop incoming server failure on Mail

Hello all. I use Mail to manage my three email accounts via POP - Yahoo, Gmail and work. For the past 72 hours I've been unable to receive Yahoo mail. The outgoing server works fine, but the incoming server fails. Is anyone else having this problem? I've tried all the usual troubleshooting stuff. There is nothing on the Yahoo site to indicate a problem. (This came out of the blue; I've been receiving mail this way sucessfully for years. I didn't make any changes to settings prior to this happening.)

Hi,
I can confirm this is not a Apple issue as I cannot connect to the yahoo POP3 server from my Mac Mail or thunderbird and outlook on my windows PC. Seems to be a yahoo pop server issue. Very annoying and yahoo have been no help whatsoever.
Re: Just fixed it, it seems that the Pop server has been changed to pop.yahoo.mail.com from .co.uk
Hope that helps.

Passwords in mail preferences being erased automatically

Why are passwords being automatically erased in Mail > Preferences > Accounts > Incoming mail server which causes pop up screens asking for passwords? This happens multiple times for the same email accounts.

Passwords disappearing from both mail and keychain... odd.
It’s not that the password disappears from both Mail and the keychain. Mail saves your password in the keychain and nowhere else, reads it from there when needed, and apparently also removes the password from the keychain when it thinks is invalid...
I thought Keychain's function was to preserve and protect passwords not erase them.
The purpose of the keychain isn’t to preserve anything, but rather to make certain pieces of information accessible to authorized agents only. There is nothing wrong with allowing the agent that stored something there to remove it later.
The problem has nothing to do with the keychain itself, but rather with the fact that Mail sometimes assumes the password is invalid when that’s not the case.
Is mail 4.0 new for OS X 6.0 (Snow Leopard)??
Yes.
I could swear I had this problem prior to upgrading to Snow Leopard.
This I don’t know. I do know, however, that it happens in Mac OS X 10.6 (Snow Leopard), but didn’t happen in Mac OS X 10.4 (Tiger).

"Locking Down" mail preferences?

To sync the mail on my home mac, my work mac and my iPhone, I run my work, .mac and one other account through gmail imap. I have gmail set up so that if I respond to an email, it uses the incoming address rather than my gmail address.
In my Mail preferences, I have all accounts enabled but only have the gmail imap check marked to check for new mail, so I won't pull down duplicates from the other servers.
Problem is, at random times Mail will undo my preferences and access the accounts I tell it not to.
Is there a way to "lock down" the Mail preferences so it doesn't do this?
Thanks...
Zach

when Mail checks for email in all accounts is the mail>preference>account>advanced, is the "include when automatically checking for new mail" checked when before it was unchecked? or is it that Mail overrides and checks anyways, or that you may have inadvertently gone to mailbox>get all mail or synchronize all accounts or the associated shortcut command?
hope this helps

In Mail preferences, says incoming server is blank but it's just grey

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