In MSS portal unable to trigger adobe form

Hi,
Iam having one issue regarding adobe forms in mss when iam trying to view the adobe forms in mss under start process
iam not able to view the adobe form. could you please help me in this to resolve the issue....
Regards,
Shilpa.

go to tcode SICF and deactivate and activate the asr_start_process and asr_process_execute service(right click on the service)
check
0000956074   Using the update function for forms 
0001104060   Adobe LiveCycle Designer - ZCI template update 
1229392
Thanks
Bala Duvvuri

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