In my 4g upper layer has lost it's sensitivity, even when i touch an area it doesn't react at all

Hi,
I bought my 4g 3 months ago, phone was perfecty all right without any issues, but since 1 month it's upper part in the screen (the area search collumn appears) has lost it's sensitivity, when i touch that area it doesn't response like any other area in the screen. I am so frustrasted, I am 100% sure phone didn't fell down, any physical dammeges caused, I don't have any idea how can i repair this issue,If somebody knows how to set this error please help me out.
Thanks & Best regards,
Shifan Sheik 

Thanks,
i did those basic guides, it didn't help me, but in Sri Lanka as i know there is no service centers availble, i don't have that option. so what can i do??????

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