In my email accounts I only have access to the past few weeks worth, not months worth? How do I re-set so I can have all of my past emails, coming and going, in my email account?
I have 2 email accounts on my computer - work and home....I find that I can only see the past few weeks worth of email messages in either account, and the same is true in the "sent" box. How do I change my settings so that all emails are readily visible to me, or do I have another place to "go to" to find them?
You can use an email program (e.g. Outlook Express or Windows Live or Thunderbird) and disable HTML for that email (text only mode) to access the email account. You can create a new email account if your your ISP supports it or use a online service that allows POP3 access with an email program (most popular services allow that).
Similar Messages
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We have multiple users, each with multiple devices, on 1 apple id - as we want to share music and ibooks etc. We want the children to have access to the store, but with a financial limit. How do we do this?
Welcome to the Apple Community.
That's simply not possible I'm afraid. You'd need to give them their own account and allowance or make it so you are required to be there to input the password when they wish to make a purchase. -
Everytime i go to watch a video on youtube, weather it be the mobile site, desktop version or the app, it always says 'video unavailable on this device' this only started happening in the last few weeks! Can someone help???
Most YouTube content requires the Flash plugin. Sometimes it's necessary to uninstall then reinstall that plugin.
Uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed plugin first.
Now launch Safari and try a video.
If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
You may also need to delete the cache associated with Safari .
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.Safari
Click Go the move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit and relaunch Safari. Try a video. -
Process: Safari [7467]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (5533.21.1)
Build Info: WebBrowser-75332101~2
Code Type: X86 (Native)
Parent Process: launchd [65]
Interval Since Last Report: 387397 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 350187 sec
Per-App Crashes Since Last Report: 7
Date/Time: 2011-04-23 02:59:21.984 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 98B6DD10-3E8D-47CF-B193-DEA98C657ED5
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0000000000 0 + 0
1 com.apple.WebCore 0x95bdb202 WebCore::RenderBlock::styleDidChange(WebCore::StyleDifference, WebCore::RenderStyle const*) + 34
2 com.apple.WebCore 0x95cfd532 WebCore::RenderTextControl::styleDidChange(WebCore::StyleDifference, WebCore::RenderStyle const*) + 34
3 com.apple.WebCore 0x95cfd252 WebCore::RenderTextControlSingleLine::styleDidChange(WebCore::StyleDifference, WebCore::RenderStyle const*) + 34
4 com.apple.WebCore 0x95bd9a1e WebCore::RenderObject::setStyle(***::PassRefPtr<WebCore::RenderStyle>) + 366
5 com.apple.WebCore 0x95c18d58 WebCore::RenderObject::setAnimatableStyle(***::PassRefPtr<WebCore::RenderStyle> ) + 88
6 com.apple.WebCore 0x95c25731 WebCore::Node::setRenderStyle(***::PassRefPtr<WebCore::RenderStyle>) + 49
7 com.apple.WebCore 0x95c2523e WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 894
8 com.apple.WebCore 0x95d0c504 WebCore::HTMLFormControlElement::recalcStyle(WebCore::Node::StyleChange) + 36
9 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
10 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
11 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
12 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
13 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
14 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
15 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
16 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
17 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
18 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
19 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
20 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
21 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
22 com.apple.WebCore 0x95c25322 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1122
23 com.apple.WebCore 0x95bd5e9f WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 191
24 com.apple.WebCore 0x95c209e8 WebCore::Frame::setZoomFactor(float, WebCore::ZoomMode) + 136
25 com.apple.WebKit 0x9516dbb1 -[WebView(WebPendingPublic) zoomPageIn:] + 49
26 com.apple.Safari 0x000b4ac9 0x1000 + 735945
27 com.apple.AppKit 0x9472925f forwardMethod + 113
28 com.apple.AppKit 0x9472925f forwardMethod + 113
29 com.apple.AppKit 0x9472925f forwardMethod + 113
30 com.apple.AppKit 0x9472925f forwardMethod + 113
31 com.apple.AppKit 0x9469d731 -[NSWindow sendEvent:] + 8511
32 com.apple.Safari 0x0003ff9c 0x1000 + 257948
33 com.apple.Safari 0x0003ff29 0x1000 + 257833
34 com.apple.AppKit 0x94967cf1 -[NSApplication _handleGestureEvent:] + 198
35 com.apple.AppKit 0x9466a3ad -[NSApplication sendEvent:] + 6275
36 RapportUtil1.dylib 0x11d158c0 _nsapplication_sendEvent_override(objc_object*, objc_selector*, NSEvent*) + 496
37 com.apple.Safari 0x000371ac 0x1000 + 221612
38 com.apple.AppKit 0x945c6fe7 -[NSApplication run] + 867
39 com.apple.AppKit 0x945941d8 NSApplicationMain + 574
40 com.apple.Safari 0x0000a38e 0x1000 + 37774
Thread 1:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d72e71 sleep$UNIX2003 + 63
2 com.apple.JavaScriptCore 0x93791825 ***::TCMalloc_PageHeap::scavengerThread() + 213
3 com.apple.JavaScriptCore 0x93791b1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x97d47155 _pthread_start + 321
5 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d1d216 usleep$UNIX2003 + 61
2 RapportUtil1.dylib 0x11d24aa6 bp_heartbeat_thread + 227
3 libSystem.B.dylib 0x97d47155 _pthread_start + 321
4 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 RapportKukai.dylib 0x01b7d924 pthreads_consumer_producer_queue<resolve_work_item>::dequeue(resolve_work_item& ) + 54
3 RapportKukai.dylib 0x01b7cd56 pre_resolve_worker_thread_fn(void*) + 106
4 libSystem.B.dylib 0x97d47155 _pthread_start + 321
5 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x95bb8824 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x95bb4b2c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
4 libSystem.B.dylib 0x97d47155 _pthread_start + 321
5 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x92c3618c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x97d47155 _pthread_start + 321
6 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x90e84520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x90e20dfd -[NSThread main] + 45
6 com.apple.Foundation 0x90e209a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x97d47155 _pthread_start + 321
8 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x97d656fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x97d47155 _pthread_start + 321
2 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002eacf 0x1000 + 187087
5 com.apple.Safari 0x0002e818 0x1000 + 186392
6 com.apple.Safari 0x0002e7b1 0x1000 + 186289
7 libSystem.B.dylib 0x97d47155 _pthread_start + 321
8 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x944b43f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x944c6d4e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x97d47155 _pthread_start + 321
5 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x93634151 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ad898 0x1000 + 1755288
4 com.apple.Safari 0x00044981 0x1000 + 276865
5 com.apple.Safari 0x000448d1 0x1000 + 276689
6 libSystem.B.dylib 0x97d47155 _pthread_start + 321
7 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x93634151 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x95f0873c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x97d47155 _pthread_start + 321
5 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x938b05f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x938b0480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x97d47155 _pthread_start + 321
7 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x90200b32 glvmDoWork + 162
3 libSystem.B.dylib 0x97d47155 _pthread_start + 321
4 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x967efa09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x97d47155 _pthread_start + 321
4 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x97d162ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97d482c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97d8d539 pthread_cond_wait + 48
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb984f unregister_ShockwaveFlash + 47247
4 ...lashPlayer-10.4-10.5.plugin 0x1d78c2ff 0x1d772000 + 107263
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x97d162ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97d482c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97d8d539 pthread_cond_wait + 48
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb984f unregister_ShockwaveFlash + 47247
4 ...lashPlayer-10.4-10.5.plugin 0x1d78c2ff 0x1d772000 + 107263
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d05 0x1d772000 + 3349765
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d05 0x1d772000 + 3349765
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d05 0x1d772000 + 3349765
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d05 0x1d772000 + 3349765
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x90e66dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x90e66bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x90e66b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x946346e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x90e20dfd -[NSThread main] + 45
8 com.apple.Foundation 0x90e209a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x97d47155 _pthread_start + 321
10 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47b04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x97392d0f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x90943fbb PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x97d47155 _pthread_start + 321
7 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x97d16266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97d1da5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c46e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c47b04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x97392e88 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x90943fbb PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x97d47155 _pthread_start + 321
7 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x97d1d44e __semwait_signal + 10
1 libSystem.B.dylib 0x97d47dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x90945de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x90924c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x90945a60 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x9739de6a TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x90943fbb PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x97d47155 _pthread_start + 321
8 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 27:
0 libSystem.B.dylib 0x97d469c6 kevent + 10
1 libSystem.B.dylib 0x97d47155 _pthread_start + 321
2 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 28:
0 libSystem.B.dylib 0x97d7f292 __workq_ops + 10
1 libSystem.B.dylib 0x97d7f2c2 start_wqthread + 30
Thread 29:
0 ??? 0000000000 0 + 0
Thread 30:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 31:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d98 0x1d772000 + 3349912
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 32:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 33:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d98 0x1d772000 + 3349912
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 34:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 35:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d98 0x1d772000 + 3349912
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 36:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 37:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d98 0x1d772000 + 3349912
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 38:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1d951efe 0x1d772000 + 1965822
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 39:
0 libSystem.B.dylib 0x97d162c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x97d482af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x97d49b33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x1dbb9817 unregister_ShockwaveFlash + 47191
4 ...lashPlayer-10.4-10.5.plugin 0x1daa3d98 0x1d772000 + 3349912
5 ...lashPlayer-10.4-10.5.plugin 0x1dbb993c unregister_ShockwaveFlash + 47484
6 ...lashPlayer-10.4-10.5.plugin 0x1dbb9980 unregister_ShockwaveFlash + 47552
7 ...lashPlayer-10.4-10.5.plugin 0x1dbb9aa6 unregister_ShockwaveFlash + 47846
8 libSystem.B.dylib 0x97d47155 _pthread_start + 321
9 libSystem.B.dylib 0x97d47012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x36de5a5c ebx: 0x2d686c54 ecx: 0x3e2e4e00 edx: 0x00000000
edi: 0x2d686c54 esi: 0x3dd6c3c0 ebp: 0xbfffe988 esp: 0xbfffe95c
ss: 0x0000001f efl: 0x00010246 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x92496000 - 0x92513fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92514000 - 0x92556fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92557000 - 0x925c9fff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x925ca000 - 0x92988fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92989000 - 0x92999fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <273d96ff861dc68be659c07ef56f599a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9299a000 - 0x929a8ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x929a9000 - 0x92a70ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x92a71000 - 0x92af8ff7 libsqlite3.0.dylib ??? (???) <7d1fcfae937da95c7d2b9bdea57e6dc0> /usr/lib/libsqlite3.0.dylib
0x92af9000 - 0x92c32ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x92c33000 - 0x92cdafec com.apple.CFNetwork 438.16 (438.16) <0a2f633dc532b176109547367f209ced> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92cdb000 - 0x92d6eff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x92d6f000 - 0x92d73fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x92d74000 - 0x92ddaffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x92ddb000 - 0x92de0fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x92de1000 - 0x92e09ff7 com.apple.shortcut 1.0.1 (1.0) <a452d3f7feae073a12718c2bc553c575> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x92e0a000 - 0x92ec5fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x92ec6000 - 0x92efcfef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x92f02000 - 0x930beff3 com.apple.QuartzComposer 2.1 (106.13) <f487aaca8ebdc7e334e2c79cebd8da66> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x930bf000 - 0x930c3fff libGIF.dylib ??? (???) <b0ff75435ef93ab3d5486c78fa82a150> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x930c4000 - 0x93216ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93217000 - 0x93265fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x93266000 - 0x932b1fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x932b2000 - 0x932b2ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x932b3000 - 0x932d0ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x932d1000 - 0x93383ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x93384000 - 0x93390ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93391000 - 0x93391ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93392000 - 0x9339cfeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <df077a8048afc3075c6f2d9e7780e78e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9339d000 - 0x933c1fff libxslt.1.dylib ??? (???) <f0872c9ba3c17861fba8c45a3647cee1> /usr/lib/libxslt.1.dylib
0x933c2000 - 0x93546fef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x93547000 - 0x93553ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x93554000 - 0x93578feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x93579000 - 0x93620feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x93621000 - 0x93621ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93622000 - 0x9381bfff com.apple.JavaScriptCore 5533.20 (5533.20.20) <55065a7f4b44e0cd1a8b2e182cefddec> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9381c000 - 0x9384bfe3 com.apple.AE 402.3 (402.3) <aee412511c8725cd1a2cfb6501316bd5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x938This sounds more like a software problem--if you don't get any answers here, you might try the Safari forum.
Good luck! -
Firefox won't let me open unless I run as administrator. How do I fix this?
can not connect with "STARHAWK" u was going to try an help with moniter probles .tring to send STARHAWK this information. Help form says not connected, but i am.
HI Starhawk
thanks for your time. I really only know how to turn on a computer & use it somewhat had stroke 2 years ago lost some long term memory get bouts of short term loss. Got computer from , unregistered charity in Victoria BC, Canada.. Which supply computers & basic instruction only 2 techs, told reach out to Linux forms as very old monitor big in small bacholar apt works, IBM e74 13 pins on cord going to computer computer has 15 holes as do flatron wide LG & flatron w9345 i have 37" RCA with 15 pin holes & 15 pin cord both ends but don,t want mess up my TV .Any one i know who is computer savvy don't know Linux or want to try I have Zorina Linux & Linux puppy 5.25. Computer has windows xp professional sticker on it. that is about it. Any help u can suggest would rally great if there is a fix. I like the system it is good for me, as it challenges me. Again THANKS
Victoria52 -
I have 5 computers authorized on my account and I would like to deauthorize all of them. When I try it tells me I cannot do so until January 2016. Is there a way around this? I no longer have access to the computers that are authorized.
Did you recently deauthorize a bunch of computers? You can only deauthorize all once year.
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
You will have to contact Apple and request they remove the lock on a reset. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957) -
I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?
I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck. -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
I'm trying to retrieve or change my password for an OLD iTunes account. I no longer have access to the email account in question. Apple will not accept my birthdate. What to do?
send an e-mail to the iTS customer service using this form, describe your problem and ask the folks there to help you sort it out.
JGG -
Hello,
I have multiple iTunes accounts. One I cannot access because I've forgotten my password. It's telling met dob doesn't match what's on file (which is obscured) and I no longer have access to the recovery email address on that account. How can I access this account?
Thank you in advance!https://iforgot.apple.com/
-
I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!
If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show). -
x
If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID password issues.
-
I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?
Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit -
How can I reset my password if I no longer have access to the email account on file and cannot remember the answers to the security questions?
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
http://support.apple.com/kb/HE57
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