In my setup keep personal files can't appear......

in my windows 8setup keep personal files can't appear only appear nothing what can i do???.........

Hi,
Could you give us more information for analysis?
When installing Windows 8.1, the option to keep “Windows settings, personal files and apps” requires that the Windows 8 system matches the system default UI language. In addition, The Windows 8 edition can only be upgraded to an equivalent or higher Windows
8.1 edition. If the option to keep “Windows settings, personal files, and apps” does not appear on the “Choose what to keep” page in Windows setup, please check to make sure that that you are installing the same language, and that you are
using the ISO and product key that matches your currently installed Windows 8 edition.
For more information, please read this article:
Windows 8 and Windows 8.1 Upgrade Paths
https://technet.microsoft.com/en-in/library/jj203353.aspx
Karen Hu
TechNet Community Support

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Upgrade from Windows 7 pro to windows 8.1 pro I only get keep personal files only or nothing, I want to keep apps too

when trying to upgrade from windows 7 SP1 to 8.1 pro from the DVD while being in windows I only get an option to keep personal files only or keep nothing.
what do I have to do so I can do a upgrade and keep all the programs too ?
thanks!
Brandon Dillon

I think there might be a way that when you install win 8.1 on a system with existing windows it will copy the user profile to a spare partition and then format the C and the then install windows 8
If you do a rebuild on a Win 7 or Win 8 PC from a recovery partition, the software as standard now on the rebuild gives you the options of keeping your Data, even though it will wipe and reinstall everything as per factory settings.
So this is normal and to be expected.
To be honest I wouldn't even do this... I'd backup everything, install Win 8.1 from complete scratch, not keeping any data and then restore data as I needed it. I am apprehensive about it thinking it knows where all my data might be.... especially with how
some programs like to store stuff.
Of course this means everything to install again, but latest versions always good, a clean install

During Upgrade - Keep Personal Files Only? or Nothing?

The help file for Windows 8 Setup says the keep personal files only will keep files under
\\user\ folder what will happen to folders in the root folder of C:\?.
Personal files.
Anything saved in the User folder is considered a personal file, like the Documents and Desktop folders.
What does it do with the other folders? (Leave, Delete or move to windows.old?)
If nothing is your choose does this move Root drive files to windows.old?
Nothing.
Delete everything and replace your current version with a copy of Windows 8. Your personal files will be moved to a windows.old folder.
What does it do with the other folders? (Leave, Delete or move to windows.old?)
Vote for Freedom - Vote to Protect our Country

Hi,
Please see “How do I upgrade from Windows 8 Consumer Preview (CP) or Windows 8 Release Preview (RP) to the Released-to-Manufacturing (RTM) version of Windows 8?” in the following thread:
Windows 8 FAQ
http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/7d76e468-192e-4672-8f8e-e78d1446dfaa
Hope this helps.
Thanks.
Nicholas Li
TechNet Community Support

Windows 8.1 installation Keep personal files option - does it delete files in drives other than c

i am installing windows 8.1 . I am not getting an option to select custom installation. Does this delete files in my drives other than C?
I want to install windows in c drive and want to keep the files in my D and E drives. What to do?

Hi,
No matter which method do you use, it would not affect your D and E drive if you don't format them during your installation.
Which version of Windows was running on your computer now? "Upgrade" option is only available when a supported version of Windows is already running on the computer.
Please refer to the following table to check if you could keep some file:
Update to Windows 8.1: FAQ ("Will i be able to keep my files, settings, and apps?" section)
http://windows.microsoft.com/en-IN/windows-8/upgrade-to-windows-8
Karen Hu
TechNet Community Support

Having problems updating to itunes 11.1 as soon as i click save it keeps saying file can't be saved or summet like that.

I have installed the latest apple update but when trying to install itunes 11.1 im having the same problems as alot of people are !! all it says when i click save is file couldn't be saved. Ive tried numerous times but keep getting the same outcome i'm on windows vista and have never had this problem before with any other itunes updates !!!! help !!!!!!!!!!!!!!!!

Hey Brutal T,
Thanks for the question. I understand you are experiencing issues downloading and installing iTunes. The following resource may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Windows 8.1 to 8.1 enterprise upgrade; How to keep Keep Windows settings, personal files, and applications?

Hi,
I am doing an upgrade for a customer from windows 8.1 to 8.1 enterprise via ISO,
according to Microsoft TMB, you can save settings, personal files, and applications doing the upgrade, see http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne
However, when I am trying to upgrade from 8.1 (same language, same architecture),
I only get two options:
1. Keep personal files.
2. Nothing.
(see screenshot).
Why is that? what am I doing wrong?

Yes. Please see:
Add features: FAQ
Windows 8.1 Pro Pack
Carey Frisch

Setup.exe file can not by accessed by system

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Hi , and welcome to the HP Forums! I see you are having software errors. I would like to help! I would recommend removing the ink cartridges from the printer, and perform a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar. I would then suggest Uninstalling the Printer Software. Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows. Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

LR 5.3 will not open Sony A7r files, can anyone please help?

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I am trying to download Firefox - when I click on download, I get this message: This type of file can harm your computer. Do you want to keep Firefox Setup 8.0.exe anyway?

I need help downloading firefox. I clicked on download, a message this message appeared at the bottom of my screen: "This type of file can harm your computer. Do you want to keep Firefox Setup 8.0.exe anyway?" Then I had the option to "keep" or "discard."

Download from official site:
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select "keep", and after downloading double-click to install it.
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Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

What is the best way to keep my personal files stored in iCloud separate from my work-related files?

What is the best way to keep my personal files stored in iCloud separate from my work-related files? It seems that I'm not allowed to link my iPad mini and my work iMac using two different accounts, so I'm wondering how to make my single personal account work for both, while keeping personal vs work files reasonably separated.
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How do I reinstall Yosemite while keeping my personal files & settings?

Hi,
I am running Yosemite (10.10.2) on my 2013 Macbook Air and its in need of some love. Most notably, my Notes app has broken (it crashes on every attempt to open it) and my bluetooth has gone haywire (device detection and personal hotspot works when they feel like it), my display will randomly go black and is becoming an increasingly mysterious and lengthy process to get it back (normally just mashing keys and opening and closing the lid several times over). Thats just the half of it.
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I need some help please.
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my iPhoto library (and more importantly, the settings, albums tags, image edits etc etc) that I've made over the years
my keychain passwords
my email accounts (it took me almost an hour to setup and properly configure all 9 of my email accounts and i don't want to go through that again)
my calendar and events within it
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my iMessage history
my applications
my user experience settings; things like the dock size and behaviour, track pad scroll speed etc etc etc. I'm on the fence with this one since I've plugged in so much sudo code into terminal trying to accomplish things in the past, that I fear theres some settings that shouldn't be restored.
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Oh boy... throughout all of this i think I've really done a number. In trying to execute the instructions in the link you provided, I receive this error while trying to access my internet accounts panel under system preferences:
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What have I done lol...

Hi. I have an iPhone and a Mac,and my sister has iPad2 and iPhone also.we both use a pc to sync our devices and use one App ID in our devices.but we want to use personal iCloud to achieve our personal files.how can I use iCloud in this situation?

Hi. I have an iPhone and a Mac,and my sister has iPad2 and iPhone also.we both use a pc to sync our devices and use one App ID in our devices.but we want to use personal iCloud to achieve our personal files.how can I use iCloud in this situation?

You will need to setup a new Apple ID for your sister. You have to have an Apple ID and iDevice connected and using that account to get an iCloud account.

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I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.

I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.
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Hi, Hugo,
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damage data? NO
just
A: dont squeeze top to bottom the HD....
B: try not to touch the green circuit board on the HD
C; dont shake or drop (eeek) the HD.
Very easy to do.
Get a GOOD HD enclosure, junky ones are more common than snowflakes in January
http://www.ebay.com/itm/Anker-2-5-Inch-USB-3-0-eSATA-to-SATA-Hard-Drive-Disk-HDD -External-Enclosure-/321085534744?pt=US_Drive_Enclosures_Docks&hash=item4ac23072 18
See this on HOW to install it, takes 10 seconds, easier than falling down:
http://www.youtube.com/watch?v=QLNv8RMzfjo

In my setup keep personal files can't appear......

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