In My Yahoo at beginning of each news summary appears a small picture. In last few days pictures have ceased to appear; only a frame appears. Still see pictures when open My Yahoo in Internet Explorer. How do I get pictures back in Firefox?

Use Windows 7. No changes to operating system or new software additions in several months. Dell Computer.

Hi SueG,
Sorry to hear about the problems your having with your BT Retail service.
If you would like to contact the BT Care Team by clicking on the link below.
Contact BT Care Team
The BT Care Team are a BT UK Based specialist team who have a good reputation for solving customer problems.
Once contacting them they will reply either by phone or email within 3 working days, however you will be given a tracking number immediately after sending the request. Please take note of this.
In the mean time you could try connecting to the TEST socket as shown in the image below, as this will eliminate the internal wiring.
Hope you get it sorted soon,
Cheers
jac_95 | BT.com Help Site | BT Service Status
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