In my yahoo email, attachments disappear, and i can only open the inbox, not delete or move anything- help!

Question

for the past week, my yahoo email will not work in mozilla, my regular browser of choice. the entire list of folders on the left column will not open, the menu options on the top will not open, the setting wheel included. the yahoo account now works fine on my cell, and on any other computer, and now also fine in in IE, after i clicked "compatibility view."
is there a comparable quick fix in mozilla??

Answer 1

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.