In need of some help!! my iphone 4s is not letting me take pictures or videos or even use the flashlight, does anyone know what to do??
In need of some help!! my iphone 4s is not letting me take pictures or videos or even use the flashlight, does anyone know what to do??
Hello Albert3232,
It sounds like you cannot use either camera, nor the LED as a camera. I want to recommend a couple of things here.
First, close all the open and running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
-
I've just reset my settings in my iphone 3gs and it now has just a black screen with apple logo, does anyone know what I need to do please?
You must have the credentials that were used to turn on Find my iPhone on the device. Without them, you can not get past the activation lock.
-
my home button will not work...however I have heard that there is suppose to be an app
that you can download that looks like a little red dot that you can move over where ever you want to go
and click therefore to bypass the home button....does anyone know anything about this?
If so would you please share the name of it? Your help would be greatly appreciated. Or could anyone
offer any solutions to this button problem? I have tried the alchol thing...did not work.
Thanks for any help.No need to download, is a native application on the iphone. go to settings »General» accessibility »assistive touch" turn on.
-
I've tried holding the power button and home button simultaneously while connecting my phone to itunes but it still doesn't recognize my phone. I have uninstalled every component of itunes and run the device manager and I've really done all I think I can do. Will I have to take my phone to the apple store or are there any other solutions?
Mine gave me an error in itunes side that it didnt recognize the phone. But when I unplugged and re plugged it it was fine. Or is yours on the screen with the little plug? You might have to go to Apple. I have that happen to a friend on the 7 upgrade. She needed a new phone. oy!
-
I just got a new macbook and before i had to sync all my photos from my old mac onto a bunch of flash drives and most are on my phone. Ive successfully imported the flash drives and the photos on my camera roll to my new macbook iPhoto but not the other 1,000+. My computer isn't recognizing it maybe because its in 'mac events'. Does anyone know what to do? Please help it would be greatly appreciated especially since i don't have much room left on my iphone anymore. thank you.
You'll need third party software to get the images not on your camera roll. iExplorer is one such app, but there are others. Search on MacUpdate
-
I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is just a plain photoshop file, a watermark is added, then save as jpeg - the jpeg is saved to a different folder than the original photoshop file.) It happens for about 10 of 30/40 files approximately . Thank you, Kathryn
I believe I have figured it out - I need to flatten the image, even though there are no layers except for layer 0, first.
-
I changed my iphone password last night before i went to bed, now i can not remember what i made it and i am locked out of my phone, Does anyone know what i can do in order to get back in my phone?
You will need to try to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully. -
I ned help please, I am losing storage space on my iPhone 6 and I am not downloading anything nor upgrading but still my storage dwindles literally by the hour , does anyone know as to why and if so how to stop this please and thank you.
Did you tried any of these basic troubleshooting steps?
Restart / Reset
http://support.apple.com/en-us/HT201559
Restore from backup
Restore as new
http://support.apple.com/en-us/HT201252 -
Does anyone know what's up with the iPhone 4s' battery life? Some days it last a long time and other days it drains extremely fast.
Not to point out the obvious, but battery life depends very much on what is running and how much the device is being used.
If the battery lasts longer on a day you make no phone calls, but lasts less the day you make 5 hour long calls, this is to be expected.
If however the iPhone has the same level of use on both days, with different power consumption, this would infer a background process (or App) is trying to do something (connecting to server or creating a back up etc).
I switched off all thrid party apps from being included in my iCloud backup, which saves a huge amount of space on the cloud and allows the back up to take barely a couple of minutes.
Battery life seems ok so far on my 64GB 4S (Bluetooth on, Wi-Fi on, Location Services on, Push notifications on, Screen set to just under half brightness with Auto Adjust on) -
My Iphone 5 does this weird thing where it just freezes, some random vertical lines show up, and shuts off. Does anyone know what the cause of this is?
Backup and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.
-
i have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i plugged it into itunes and it is stuck there too... i cannot even restore it. does anyone know what to do?
I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
After everything has sync'd back to your phone everything should work fine.
Hope this helps. -
For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I cant download the new iTunes soflware on my PC because I have not yet been able to sync my photos from my phone to my itunes. If I update to the new software on my pc, for some reason I can't then update my phone software. What Ive had to do the past few times is go the the Apple Store and have them load the new iTunes on my phone for me but then that means I lose all my pics. I dont remember how I used to get my photos from my phone to my itunes but i know i used to be able to. I think I lost some of my options. Does anyone know what this could be? PS: I have the iphone 3g and Windows XP on my PC
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]
Maybe you are looking for
-
Can't use the remote app to enter itunes password on apple TV
the remote app on my iphone and ipad work really well as a remote control for my apple tv, however if I use the app to enter my Itunes password (typing it on the keyboard)it won't recognise it and I have to use the apple tv remote instead, any ideas?
-
My callback function under MFC is never called back!
I am developming a MFC application using NIDAQ 6.7 driver and PCI-DIO-6533 for a new data adquisition system at the Jicamarca Radio Observatory. It is my first project with the PCI card. I am having problems with the CALLBACK functions. Following are
-
How to get class names in a package ?
If I know a name of a package , is it possible for me to get all the classes in the package ?
-
Intigrating java script with jsf
Hi all, I am trying to get a alert message through script which has the data of the <h:inputText >? How .Help me? Thanks
-
I've applied a background colour to the body div using external CSS so that it will fill the margins around my centred main wrapper div. However, the background colour does not seem to be applied, whether viewed in Dreamweaver, IE7, Firefox or Safari