In outlook 2013 a folder is getting created automatically & New emails are directly going to this folder

Hi, The scenario is as follows
1. A user has wierd problem where in outlook 2013, a folder named "Junk" is created & all emails are going to that folder
2. This Junk is not the regular "Junk E-Mail" folder & it is different.
3. There is "Inbox" folder as well in the outlook
4. There are no Rules in outlook
5. I am able to delete the "Junk" folder, but again after closing & opening the outlook the folder gets automatically created.
What could be wrong here :(
Manju Gowda

Hi,
Which type of email account are you using? Do you have the email account sync to any mobile device? If so, please check the junk email option on the mobile device. You can also try to disable the sync in the mobile device and then check the issue again.
Please let me know the result.
Also see a similar issue discussed here:
http://social.technet.microsoft.com/Forums/office/en-US/d00cab48-d386-4e84-b4c2-d872d77bd26e/outlook-creates-extra-folder-called-junk-in-mailbox?forum=outlook
Thanks,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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