In Outlook the 'people' (address book) page does not work at all in Firefox.

Hi, I have checked and it works fine using Explorer. I've checked that cookies are enabled.
When I click the people icon the address bar shows:- https://outlook.live.com/owa/#path=/people
However the page remains completely blank, there is no 'wheel' to suggest that it is searching.
Any suggestions please?
Michael

First you have to determine exactly what is the problem.   The best way to do that is a visit to an Apple store genius bar.  The evaluation will be FREE and then you will be in a position to make an informed decision,
Ciao.

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