In photoshop CS5 i get Preferences cannot be saved because the file is locked

Hi my photoshop doesn't remember my preferences or anything (like previously opened files) since i upgraded my operating system, i get this message each time i quit: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." but when i follow instructions and do it, it changes nothing. can someone @help me?

To where are you trying to export? An external hard drive? Is the hard drive formatted Mac OS Extended (Journaled)?
If you are simply attempting to export to the internal drive of your Mac, let us know.

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Photoshop CS 5.5 - "Could not save [filename] because the file is locked..........."

Hi,
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
Can't see this been an access issue so really don't know whats causing this other than the fact it's just server based...
Please please please somebody help.

I have been hqving this issue on windows after I upgraded to internet explorer 10 and using outlook (hotmail.com) to attach images to an email.
After a file saved via photoshop (i assum any programe not just photoshop will cause this problem) is attached in outlook to an email, IE10 will not let go of that file. meaning if you update the image in Photoshop and try and save over the existing jpg you previously attached it will give this error, file locked or file permissions needed etc.
Just posting this info incase you are using email to attach files and then getting these permisssion problems.
I work around it by closing the outlook browser tab (the email), so it lets go of the file, I can then save ontop of the file no problem, I then open outlook as needed.

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." What on earth does it mean? How can I stop this message from appearing?

See here:
I cannot save recent images.

When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file.

I have this massage every time close ps cc
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Opening my Photoshop Elements 11 does not work. I always get following message: "Could not open a volume of work, because the file is locked or you do not have the required permissions. Undo the protection of the file on using the command 'Properties' in

Opening my Photoshop Elements 11 does not work. I always get following message: "Could not open a volume of work, because the file is locked or you do not have the required permissions. Undo the protection of the file on using the command 'Properties' in Windows Explorer." What is wrong? I cannot unterstand what I have to do!

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

I can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'

i can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'.this could indicate a network error, an error reading from the CD-ROM, or a problem with this package! please help!!!!!

“the procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.”
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes

HT203200 Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message

Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Unable to start Photoshop CS6 - could not open a scratch file because the file is locked (Windows)

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c:\ drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C:\ drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
To get around this issue I first had to give the user that I was logged on with write permissions to the root of the C:\ drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users\<your logged in username>\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings.
Photoshop and bridge should now start up with no issues.
I hope that this can help others out there as this caused me a great deal of frustration when upgrading to CS6.

station_two wrote:
OK, here comes the explanation of what the scratch disk does and why it's optimal to have it on a physically separate internal drive (not partition!) other than your boot drive
I probably shouldn't say anything since it could complicate this thread, but the rules of thumb can be different under special circumstances when SSD is involved.
IF you have a LOT of empty space on your SSD-based system drive, then Photoshop can actually work great with it's scratch setting pointed at the system drive. This is because a) SSD transfers are much faster than spinning hard drives and b) there's no seek time, so simultaneous transfers to/from scratch and swap files aren't devastating to performance, and you can see a net gain because of the increased I/O throughput over what's possible using a separate spinning drive for scratch.
But if you don't have a huge amount of free space (hundreds of GB) on the system SSD, it's definitely better to use a separate drive, as station_two has said.
Also, up to about a year or so ago, you had to try to severely limit write activity to your SSD drive, since you could actually wear them out by repeated high data write activity. That's pretty much a non-issue now with the advent of things like the SandForce in-drive controller that does wear-leveling inside the drive. Modern drives will last 10 years or more in normal typical use, without special consideration.
As it turns out, making a RAID array of SSDs is a great way to boost performance across the board, have bunches of free space, and ensure even the heaviest usage doesn't shorten the drive life. I have done so, creating a 2 TB system drive C: made from 4 SSDs and Photoshop's swap file (and pretty much everything else) pointed to C:. This system flies, and I can barely tell when Photoshop and/or Windows "goes virtual" and starts using its scratch/swap files heavily. I don't even notice Photoshop auto-saves.
Sorry for the SSD diversion.
Back on topic:
Pretty much everyone who's successfully using a computer - Mac and PC users alike - comes to realize after a while that the task of integrating things on their computers and making everything work falls on THEM, not the developers of applications like Adobe. Some applications pose unique challenges, but to think you can just throw up your hands and try to make it someone else's problem when something goes wrong simply isn't a viable strategy. Maybe that's how things should be, but it's not how it is.
For those of you struggling to get Photoshop to run properly, bear in mind that it's on you to get things working. It works for most folks. It could be a configuration or setup choice you've made that may need revisiting, or some kind of restorative activity that you need to do, or even something very minor like clearing your Photoshop preferences, but it may well take your learning new things and doing things you didn't think you'd have to do to get back to where you can edit photos. It's no one's problem but your own.
So let us here on the forum help you - when we say to do something, try it. We're not here to jerk you around; we're users just like you who have already found the ways to make things work, and we'd like to help you do the same.
-Noel

Could not save Preferences because the file is locked?

Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings.
When I quit, I get a warning icon.
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file.
Any ideas?
thanks

Solved it after 8 hours of trying.
Hold down "Command" "option" and "shift" keys and open Photoshop. It will ask if you want to delete settings. Say Yes. You will have to reset everything but it clears the problem away instantly.

CS2/W8 - Could not initialize photoshop because the file is locked

I just upgraded to Windows 8 64 bit last night. I had been running Cs2 just fine on Windows 7 64 bit for a few years now. In fact I used it last week. Now after the upgrade is complete, I get this error message when I try to launch CS2:
Could not initialize photoshop because the file is locked. use the properties command in the Windows Explorer to unlock the file.
Of course, there is no mention of which file is locked.
I tried a repair install, it didnt help, same error.

HAve you tried resetting preferences? Start PS and IMMEDIATELY hold down the shift ctrl alt keys. Should get a reset window if fast enough.

I am trying to import developed images from LightRoom 5 in o Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.

Have you tried restoring the Preferences yet?

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

Could not initialize Photoshop because the file is locked

I have the problem where you get the Could not initialize Photoshop because the file is locked, where the solution was to fix the properties in the jpg. I did that and tried the Ctrl-Alt-Shft thing too. I pressed them in time and got the message to delete the settings. When I click yes, I still get the "file locked" message. If it is the scratch disk setting problem, I can't get PS open to change it. This problem started when I was opening a locked jpg from a relative. (Now none of my previous pics will open either). Any other ideas other than these that are already listed in the forums? Thanks for any help.
Technical: Windows XP 5.1, HP7680, Photoshop CS2, 2g ram, more than enough work drives. (no Vista)
Sequence of events: 1) recd a jpg from a relative in an email and saved it to hard drive. 2) with Photoshop unopened, I rt clkd on the jpg and chose "open with CS2". 3) PS started loading and then stopped with the "file locked" msg. Clkd on OK and PS closed. 4) tried to open PS from the shortcut (and from explorer) and got same result. 5) researched the problem and then used the Ctrl-Alt-Shft approach, got the window that asks to "delete settings" and chose ok, PS closed again. 6) went to the jpg and displayed properties and saw "This file came from another computer and might be locked....", so I clicked "unblock". 7) retried step 2, then 4 with same results. 7) tried to open an old jpg with step 2 and same result (got file locked msg). 8) no longer can bring up the "delete settings" window with the the Ctrl-Alt-Shft approach as it looks like it deleted the settings the 1st time.
Any ideas???? Thanks again.

Bob,
I do not know why a locked JPG would mess up PS. I could see if you always tried to launch PS, by dbl-clicking on the JPG in Windows Explorer, but not from your Desktop shortcut, or from the PS.exe file.
For the locked file, there is a freeware utility, Unlocker. I do not have a URL handy, but Google should find it for you. It has worked on some network assets, that seemed to lock up on me.
Good luck, though this might not address your PS launch issue.
Hunt

Unable to start Photoshop CS 6 Beta - could not open a scratch file because the file is locked (win)

The Program does nor start.
I the the following error message:
Gould not open a scratch file because the file is locked, you do not have necessary access perimssens, or another program is using the file. Use the "Properities" command In the WIndows Explorer to unlock the file.
Which file shoud I unlock?
What means "unlock"?
Adda

"Hello, Adda. Most users can use it without problems. Did you set strict permissions on your machine?
Also, is it a small SSD? you lose their speed benefit by not putting Photoshop's scratch file on it."
Most power users are having big problems, We don't put scratch files on our SSDs because we know that this will run those into the ground. They are not intended for the pounding of constant read / write cycles. We also switch off indexing and any other constant cycling technology. Again, SSDs are best use for static files. They are, in fact, intended mainly for super fast launch, which is what they do so well. Obviously, if all you have is an SSD, then you have to live with the shortened life.
I have my scratch files and my TEMP folder set to a huge and empty internal drive. I have my USERS folder hard linked to a different huge internal drive, where I also store MY DOCUMENTS. I have an even larger internal drive where I store MY PICTURES. This has worked flawlessly (and very fast) for CS5 and LR4 Beta 1. Only CS6 complains constantly.
"Yes, I agree, but sometimes, what sounds and smells like a bug is not one, hence the troubleshooting we're trying to do, before QE tries to reproduce it."
This one not may or may not be a bug. But since I own and run dozens of applications, and only CS6 is freaking out constantly, I would say that it is not normal behavior.

In photoshop CS5 i get Preferences cannot be saved because the file is locked

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