In Photoshop CS5 why does Camera Raw 6.7 not open a Crw Raw Image?

I am running Windows XP Pro 32 bit system,with AMD ALthon 2600 processor.When I first installed Photoshop CS5 it would not open at all.After hours on the internet searching for online help from Adobe,L came across a on line chat.They said I needed a update for CS5.I downloaded the update and installed it and Photoshop opened up.Ithought this had solved my problem.Days Later I tried opening some Crw Raw Negatives.They would not open in Bridge or Mini Bridge.So I tried opening the raw image in Photoshop,a box pops up and says photoshop could not complete the task because it was the wrong image type.I have tried to get help in the General discussion forum,so far noyhing has worked.Also I forgot How to get to the online chat site,if anyonehas any ideas or where this site is It would help a lot......Thanks.

breasons wrote:
…I have tried to get help in the General discussion forum…
There is no such forum. The Forum Lounge is for social interaction or for meaningless chatter. The Forum Comments forum is to make comments on how the forums operate or ask questions about that. Perhaps you mean the Photoshop General Discussion forum or the Photoshop Beginners forum?
In any event, unless you provide full details no one is likely to be able to reply to your questions.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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In Photoshop CS5 why does Camera Raw 6.7 not open a Crw Raw Image?

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