In photoshop cs6 if i try to change the printer it crashes the program

in photoshop cs6 if i try to change the printer it crashes the program

Nobody can tell you anything without proper system info or other technical details like crash logs, printer info and so on.
Mylenium

Similar Messages

  • After a recent update of Photoshop CS6 (via Creative Cloud downloader) I cannot print directly from the program. A print error is shown in the printer document queue.  I can print from all other programs including Illustrator. Any solutions to this proble

    When I copy the Photoshop file to another computer with an old version of Photoshop (CS2) I can print OK from it

    Nobody can help you. You have not provided any proper technical information like system info, what printer, what settings etc.. You need to do a lot better before people can even begin to guess and help you.
    Mylenium

  • Photoshop CS6 freezes with attempts to change printer settings

    (This problem also occurs with InDesign CS6, so I will post to that forum as well. First one to give me a solution gets my undying love and devotion appreciation.)
    My employer acquired a Canon 6010 printer with a Fiery print controller last year. I have no problems printing from my personal Windows laptop. 
    However, from my employer's iMac (OS X 10.6.8) I get the spinning beach ball of death at least 90% of the time that I open an existing document and attempt to change the printer settings. The only way out is via Force Quit. Inexplicably I can occasionally succeed in changing printer settings. I think the record was having to force quit the application 11 times. Not sure - I quit counting.
    So far our only semi-consistent work around: create a new document and copy and paste the contents from the existing document. Not cool. But sometimes the app freezes with brand new documents, thus destroying my work around anyway.
    Additional Information:
    I have installed all CS6 upgrades.
    Our technical support contractor recreated the problem and could not find any solution other than the work around.
    Canon says the problem is with the applications.
    This happens whether I attempt to change the printer settings immediately or make changes to the document first.
    It does not matter what other applications are running.
    Rebooting the system after the app freezes does not make it work.
    We cannot upgrade past 10.6.8 because of the age of the hardware. But CS6 is supposed to run on Snow Leopard.
    I have tested this with other applications, including some older Adobe software. It does not happen with Microsoft Word, Microsoft Excel, InDesign CS3, Photoshop CS3, Acrobat 8 Pro, Acrobat 9 Pro or Acrobat XI Pro.
    This happens whether the documents were created and saved on the Mac or on a Windows computer.
    Re-saving the documents and/or printer settings does not change the outcome. Once I restart the application Photoshop may remember the paper size, but doesn't remember duplex settings. (From another thread in this forum I suspect a corrupt printer preferences file.)
    Per the instructions in the other thread I reset the printing preferences by launching the app while holding down shift-control-command. That enabled me to change the printer settings one time. Every subsequent attempt brought back the spinning beach ball.
    No other employees report similar problems (including a few MacBook users). However, they do not use Photoshop or InDesign, nor do they typically change printer settings.
    Sorry if some of that is irrelevant - just trying to give you as much info as possible and tell you what I've tried already. Any suggestions?
    Thanks,
    Bonnie

    Nanneri, my situation is similar in that creating the PDF and printing from that does take longer than just printing from InDesign and Photoshop.
    I finally got a Canon tech rep on site who understood my problem. Though we had tried reinstalling the drivers (as had previous Canon reps), this guy got it right. Neither Photoshop nor InDesign has locked up since - at least not for the Canon 6010. (Photoshop has locked up twice when I've attempted to print to a Canon iPF8300s wideformat that isn't on the Fiery. Restarting PS has fixed that.)
    Based on my experience, I would start with new drivers.
    FYI: I am having problems printing to a new Canon C7065 that also uses Fiery. But the problems vary and I haven't isolated the factors. Sometimes I get a printed error report. Sometimes it just doesn't print. But no more software lockups.
    In our case, I suspected our problems were related to having old hardware that can't be upgraded past OS X 10.6.8, which is the oldest OS compatible with both CS6 and the Fiery. But since you are on a newer OS, and a different printer, I'm beginning to wonder about the Fiery.
    Hope you find a solution soon. Keep us posted!

  • Illustrator and Photoshop CS6 both will not allow me to print from them

    Illustrator and Photoshop CS6 both will not allow me to print from them. InDesign will, but illustrator keeps popping up with "can't print the illustration." i have read other forums and i understand outlining typefaces, and spot colors but, it still will not allow me to print. Even if i open a completely new file and just try to print a black square it will not allow it. the problem might have started with an emailed EPS file? but im not 100 percent sure. i have disconnected and re connected the printer but the problem just seems as if all Illustrator, and Photoshop files will not print from the program and the connection with the printer is non existent (even though it says it is). please help!

    Reset your illustrator prefs
    Hold fingers over Shift Alt CTLR (PC) or Shift Opt Command (Mac)
    Boot Illustrator
    Immediately after booting depress the 3 keys as fast as you can.

  • I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

    I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
    Thank you
    Tom

    iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

  • Windows 7, Photoshop cs6 : I need to reinstall photoshop cs6 that is down on my PC. What is the procedure?

    Windows 7, Photoshop cs6 : I need to reinstall photoshop cs6 that is down on my PC. What is the procedure?

    You shouldn't have to deactivate it if it's the same computer.  Remove photoshop as best you can using Windows Uninstall.  Then reinstall a new copy from here:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Make sure you select the same version that you had before (extended or not, same OS, etc).  It shouldn't be an issue if it's the same computer.

  • If I'm copying text and/or vector elements from Indesign to Photoshop how come their pixel sizes change even though I opened the same sized document and my indesign file is a web file?

    If I'm copying text and/or vector elements from Indesign to Photoshop how come their pixel sizes change even though I opened the same sized document and my indesign file is a web file?

    >my indesign file is a web file
    Pardon?
    Or do you mean that, when you created a new document, you choose Web as intent maybe?

  • I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z  This downloaded OK   When I tried to run the file (Winzip) I got the following message  "Installer failed to initialise. Could be due

    I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z
    This downloaded OK
    When I tried to run the file (Winzip) I got the following message
    "Installer failed to initialise. Could be due to a missing file.  Please download Abobe support adviser."
    I tried to do that and it told me Adobe support adviser no longer exists.
    Could you please advise a solution.

    Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
    Mylenium

  • How to change the printer name in the User profile in the run time.

    Hi
    I am in need to change the printer name in the run time.
    Do any one hav idea about this?
    Thanks
    Karthik

    The user default settings can be changed using funtion module SUSR_USER_DEFAULTS_PUT.
    Import parameter USER_DEFAULTS-SPLD will hold the default printer name.

  • When I try to print an address from Address Book on an envelope, the printer menu shows the menu from IPhoto.  All other print requests show the normal pinter menu. How do get the normal menu?

    When I try to print an address from Address Book on an envelope, the printer menu shows the menu from IPhoto.  All other print requests show the normal pinter menu. How do get the normal print menu?

    Mike,
    Are any of your other applications going wonky, or is it just Logic?
    I'm afraid I've never heard of this particular problem before, but if it were happening to me the first thing I would do is delete my "com.apple.logic.express.plist" file in Library>Preferences, then repair permissions in Disc Utility, and finally restart my computer.  Then I would launch Logic and see if the problem has been corrected.  It's amazing how much these two steps can accomplish.
    If that doesn't resolve the issue I would launch Logic and go to Preferences>Audio Units Manager to see if all my plug-ins are properly validated.

  • Photoshop CS6: cmd+F1: how to change that keyboard shortcut?

    I want to change the keyboard shortcut cmd+F1. it's set in Preferences to change the background color to black. I looked in Preferences to see if I can set it to none, and in PS keyboard shortcuts. But in the keyboad shortcut menu, preferences is not shown. How can I turn off / keep cmd+F1 from changing my preference background color to black?
    Thanks for any help with this. Its very frustraiting.
    Jeff N

    You can't set it. That's part of the problem. When I go into the keyboard shortcut window to make a custom shortcut and select Layer> Flatten.... and then click to add a shortcut, type in Cmd+F1 it accepts it. But when I use the Cmd+F1 shortcut, background changes to black. I then must go into Preferences to change it back to what it was.
    I'm looking for a way to stop photoshop from using cmd+F1 to change my background screen color in preferences.

  • How do I stop Photoshop CS6 from asking to save changes to a file when closing the file, after "savi

    I save a lot of files to "save for web". After saving PS asks if I want to save changes to the original file. I never want to save the changes to the original. Since the default is to change the file I am afraid I will accidentally OK the change without wanting to. I would like it to stop asking and just not save it. Is there a way?

    Stephen Douge wrote:
    I never want to mess with originals. I am asking because I want to make sure I stated the question properly in the first place. Thanks.
    Then don't work on the original open the file using Photoshop menu file>open once its in Photoshop as a document dupe the document and close the original document. Photoshop will just close the original and not ask it you want to save the original document for no changes were made to it.  You could easily record an action to automate this process. The first step in the action would be an inserted menu item menu File>Open.  The second step Duplicate Document, third step select previous document the fourth and final step close. The action would look like this recorded Work in the dupe and save it under the name you want to where you want it saved. The First step is an interactive you will be able to open any file Photoshop has support for that you have access to.

  • Photoshop CS6 Error Message: Could not complete your request because of a program error.

    Photoshop CS6 version 13.0 v64
    On Mac OS 10.8.5
    Error Message: Could not complete your request because of a program error.
    Help! My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error everytime I try to open a file.

    Hi,
    Thanks for the information. I tried it and the message "Could not complete your request because of a program error." comes up when I open the program or try to do anything in the program. So when I went to edit preferences it pops the same message up. It won't let me do anything in photoshop. I am up to date on the operating system but that didn't fix it either. Any other ideas would be appreciated. I cant use photoshop on my main computer at all!
    Thank you!

  • I have Photoshop CS6 Extended, and I still do not have access to the 3d Options. it is greyed out, how can I fix this?

    What do I need to do in order to access my 3d functionality? I am using a mac.
    Thank you for your help!

    What are the image’s Color Mode and bit depth?
    You are not generous with information ("mac") … please read this (in particular the section titled "Supply pertinent information for quicker answers"):
    http://forums.adobe.com/docs/DOC-2325
    Then maybe check out
    Why don’t I have 3D options in my menu? | Mylenium's Error Code Database
    Photoshop CS6 GPU FAQ

  • I can't install my purchased Photoshop CS6 in my window based laptop. how i will detect the problem

    I can't install my purchased Photoshop CS6, how i will detect the problem

    Hi siba1966 ,
    can you be more specific? Double-click the Setup file, after installation you enter your Adobe Id ...At what point in the process crashes?

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